Short stay (1 night) and the plan was to check out the room for future stays. Room was spacious. Comfortable beds. Food offered in the room service menu met my basic, as I’m a picky eater. On very short stays as this, i usually prefer to dine in. Bathroom was small but fine for a solo traveller.
Hotel is clean and old well maintained, ask for water at front office took them 5 minutes and can’t get any water from there . Location is good food and shopping mall within walking distance include a MC Donalds next to hotel .
Probably the only chain hotel in Bandar Seri Begawan, capital of Brunei. Location is great, right in the city centre. Museums and mosques nearby. The hotel itself was fine, however it is looking a little dated now. Could do with a renovation. Saying that, all amenities worked well and the pool was nice enough to take a dip to beat the heat.
Tip: download the Dart APP (Brunei's answer to Uber/Grab) and change some money (Brunei dollars or Singapore dollars are accepted everywhere).
Recommend this hotel. Central, easy walk to main sights. They offer pick-up and drop off at airport. We also enjoyed the day trip (09h40-16) that was organized by the hotel with driver 'Boy' who showed us the main attractions, this was very enjoyable and for free! This tour runs most days except for Fri. and Sun. up to 9 people (we were with 5). The staff at reception were helpful and friendly, they booked for me the day tour with agency Freme to Ulu Temburong National Park (canopy tower visit), with pick-up at the hotel and without extra booking fee (same fee as on the website). I highly recommend this tour, it was the highlight of our trip! The hotel is a bit dated, but I did not find this disturbing. Room was a bit small but all amenities were there (fridge, airco, water kettle), good bed and renewed bathroom with very good shower. Would defenitely come back here a next time!
Our stay at The Empire Hotel was truly exceptional! The room was very spacious and comfortable, and the service was top-notch. A special mention to Lynn (or Ann—I may have gotten the name wrong) (she was the one driving the buggy in the pic) who was always smiling, friendly, and very accommodating with all our questions. As first-time visitors to Brunei, this experience exceeded our expectations. We were also impressed by the warmth and respectfulness of the people. We enjoyed the in-house cinema and had an amazing meal at Pantai, the food was perfect! they will also say where to have your best sunset/ sunrise view. Thank you to all the staff for making our stay so memorable. Highly recommended to friends and family!
The hotel location ***** can be said to be at the center of the central area of Brunei, leading to most of the attractions.
The hotel lobby is clean and must be recommended by local travel books. The lobby has a Japanese feel and is very relaxing, and the front desk is polite.
The room is similar to a 3 to 4-star hotel in other countries. It is not very big, but it has everything you need, and you can refill your own water. It is also very convenient.
Overall, the hotel is clean and tidy. Don't expect too much; the facilities are typical of a 2000s 5-star hotel. If you need to use your computer or connect it to the TV, you need to bring your own cable. The hotel still uses the round satellite TV cable from 2000, and doesn't have VGA/HDMI cables. The charging port uses a British plug. Downstairs is a shopping mall, one of the better ones in the area, with Rolex, Tudor, Patches, and a souvenir shop, KFC.
The airport transfer service was quite convenient. After landing, clearing immigration took only 10 minutes with no issues, and someone was already waiting with a sign upon arrival. The drop-off service, however, might be slightly less frequent.
Bruneians seem very warm and welcoming, and the front desk staff were very patient.
However, the bed was quite small – my feet were hanging off! But I suppose that's consistent with the price point. On the positive side, the room itself was spacious.
It is a hotel where I stayed for the last two years for business trip. Attached to the shopping mall which is very convenience. The hotel need to upgrade especially those furnitures, etc.
Good
83 reviews
7.9/10
Price from
PHP 3,102
per night
Check Availability
See All Hotels With Wifi in Brunei-Muara
Latest Reviews for Brunei-Muara Hotels
See all
9.5/10
Amazing
AAnmexidoOur stay at The Empire Hotel was truly exceptional! The room was very spacious and comfortable, and the service was top-notch. A special mention to Lynn (or Ann—I may have gotten the name wrong) (she was the one driving the buggy in the pic) who was always smiling, friendly, and very accommodating with all our questions. As first-time visitors to Brunei, this experience exceeded our expectations. We were also impressed by the warmth and respectfulness of the people. We enjoyed the in-house cinema and had an amazing meal at Pantai, the food was perfect! they will also say where to have your best sunset/ sunrise view. Thank you to all the staff for making our stay so memorable. Highly recommended to friends and family!
TThe HermitShort stay (1 night) and the plan was to check out the room for future stays. Room was spacious. Comfortable beds. Food offered in the room service menu met my basic, as I’m a picky eater. On very short stays as this, i usually prefer to dine in. Bathroom was small but fine for a solo traveller.
TTtanhaoThe airport transfer service was quite convenient. After landing, clearing immigration took only 10 minutes with no issues, and someone was already waiting with a sign upon arrival. The drop-off service, however, might be slightly less frequent.
Bruneians seem very warm and welcoming, and the front desk staff were very patient.
However, the bed was quite small – my feet were hanging off! But I suppose that's consistent with the price point. On the positive side, the room itself was spacious.
GGuest UserRecommend this hotel. Central, easy walk to main sights. They offer pick-up and drop off at airport. We also enjoyed the day trip (09h40-16) that was organized by the hotel with driver 'Boy' who showed us the main attractions, this was very enjoyable and for free! This tour runs most days except for Fri. and Sun. up to 9 people (we were with 5). The staff at reception were helpful and friendly, they booked for me the day tour with agency Freme to Ulu Temburong National Park (canopy tower visit), with pick-up at the hotel and without extra booking fee (same fee as on the website). I highly recommend this tour, it was the highlight of our trip! The hotel is a bit dated, but I did not find this disturbing. Room was a bit small but all amenities were there (fridge, airco, water kettle), good bed and renewed bathroom with very good shower. Would defenitely come back here a next time!
GGuest UserProbably the only chain hotel in Bandar Seri Begawan, capital of Brunei. Location is great, right in the city centre. Museums and mosques nearby. The hotel itself was fine, however it is looking a little dated now. Could do with a renovation. Saying that, all amenities worked well and the pool was nice enough to take a dip to beat the heat.
Tip: download the Dart APP (Brunei's answer to Uber/Grab) and change some money (Brunei dollars or Singapore dollars are accepted everywhere).
GGuest UserGood location, in the city center, three minutes walk to Sultan Omar Ali Saifuddin Mosque, three minutes walk to Sultan Memorial Hall, two minutes walk to Water Village Pier, less than one minute walk to Brunei Royal Plaza, two minutes walk to the shopping center, there is a large supermarket in the basement of the shopping center, all kinds of goods are very complete. There are many restaurants in the shopping center, which is convenient for eating. I checked out of the original hotel before 12 noon because of the flight at 2 am the next day, and temporarily booked a small single room to rest and take a shower before going to the airport. The price is relatively cheap, the main disadvantage is that there is only one bathroom for all the rooms in the youth hostel, and the toilet and shower are all in it. If there are many guests, there will definitely be problems and it will take a long time to wait.
AAmal SanifI stayed with my families here and booked the room via trip and hotel, the price per night for this hotel unfortunately doesn’t feel like worth it. I am hoping to see major renovation and cleaning, the hotel need massive upgrade, everything is too old, twin room is 2 probably super single bed or is actually 2 single bed, while other country at this rate has twin room with huge super single or double bed. The breakfast is just okay, with toast, cornflakes, some other menu like nasi lemak, noodles and rice porridge. This area has no access to public transport unless you walk towards the main road.. the extreme cleaning in the room, carpets need to change or clean with soap. The only good thing.. i haven’t seen any bed bugs.
JjoshuaelaineThe two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
GGuest UserCheck in time is strictly at 2pm.
Bed a bit hard (For me)
Gym quite run down or under renovation.
However it's quite convenient as the supermarket is just downstairs.
GGuest UserHotel is clean and old well maintained, ask for water at front office took them 5 minutes and can’t get any water from there . Location is good food and shopping mall within walking distance include a MC Donalds next to hotel .
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.