⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Stay!
We stayed in the 2 Bed Family Villa at Chinchilla Motor Inn and couldn’t have been happier. The villa was modern, spotless, and very comfortable — everything felt fresh and well maintained. The location is excellent, convenient yet quiet, making it perfect for families.
What truly impressed us, though, was the amazing service. Our daughter accidentally left her beloved Kindle behind, and the staff went above and beyond to help. They carefully packed it in a bubble-wrap envelope and posted it back to us free of charge, even though we offered to cover the cost and their time. It arrived safely, and we’re so grateful for their kindness and honesty.
It’s rare to find such genuine hospitality these days. We’d highly recommend Chinchilla Motor Inn to anyone — fantastic facilities and even better people!
Hotel near Cairns City Center,Cairns100% of visitors choose this area
SSuperDave372026.03.01
⭐️⭐️⭐️⭐️⭐️ 5‑Star Review: Pacific Hotel Cairns
We had an excellent stay at Pacific Hotel Cairns. Max at the front desk was outstanding—warm, attentive, and genuinely helpful from the moment we arrived. Mila was also wonderful and made us feel very welcome.
Our room was clean, spacious, and brightly lit, with a comfortable layout and a balcony that opened to lovely views. The location couldn’t be better: easy walking distance to major tour departure points, the Esplanade, and many great restaurants. The convenience of a self‑service laundry room was another big plus during our travels.
Overall, this hotel delivered comfort, convenience, and exceptional service. Highly recommended for anyone visiting Cairns.
Hotel near Cairns City Center,Cairns North100% of visitors choose this area
GGuest User2026.02.22
First of all, this is not a 5* Hotel and is not trying to be. This is a budget place to stay and with that in mind, I thought it was great.
The rooms were large enough, had a table and chairs, kettle, fridge, microwave, cutlery, the most amenities so far in 4 months of travelling.
On top of that, there is a modest pool and a large cooking area that has utensils which was really useful for us budget travellers.
The location is as good as we could have got, 30 mind walk to the train station and harbour, an hour walk from the airport.
The place also has parking.
Although
- it was a little dirty and rusty in places
- there were lots of tiny roaches which comes with the territory, but still worth mentioning
- there were 3 floors in our block, each with a toilet, our toilet was cleaned but no toilet paper replenished for the 3 days we were there
I was booking at trip.com, but I was likely to be pulled down by a bank card without confirming at check-in. When I told you that I had already finished payment many times, I finally went to the back room to confirm.
There is also a casino on the first floor and it is noisy with the explosion until midnight.
Although it was due to heavy rain, the floor of the room was soaked and all the bags were wet.
Hotel near Cairns City Center,Manunda100% of visitors choose this area
GGuest User2026.01.20
The hotel room was clean, spacious, and clearly recently renovated. The staff were extremely friendly and helpful. We were able to store our luggage safely in a locked baggage room. The hotel grounds are beautiful, with clean and very attractive pool areas surrounded by lush plants. In the early evening, you can even see fruit bats flying over the property, which adds a special touch to the atmosphere. The hotel is a bit further away from the city centre, but only 15min from the airport.
Hotel is next to star casino and walking distance to board beach. Hotel is looking pretty new and in fact, has been opened for few years.
The only down side was the house keeping on one of the night. We booked for 3 rooms for 3 nights, on the first day, the house keeping was completely messed up. 3x Rooms did make up (partly) with soil towels (one of the room only has bed tidy up, nothing else) and etc were collected, however, no cleaned towels replaced, bin still full.
Without this drama, this hotel is good.
Hotel near Brisbane Airport,Nudgee36.4% of visitors choose this area
KKakoe2026.03.20
Love the hotel, location, cleanliness, comfort of the room, amenities, and friendly staff. HOWEVER, after 8 hours of flying, or driving, the staff greet you only to require you to check yourself in at the kiosk. I went through the whole complex process with an attendant assisting only for the kiosk to tell me I had to see an attendant to check in. WTH!
How frustrating and not a great way to be greeted at a hotel. I know the hotel staff was frustrated with the process too and it's another total disconnect from corporate with the individual hotel. I felt it was a cold and impersonal process especially following a long trip when all you want to do is to finally get to a room and away from the public. They also required me to use the kiosk to check out the next morning. I refused , handed the key to the attendant, and walked out.
When you pay a hundred or two hundred or more for a room the least they can do is to provide you some personal service for 5 or 10 minutes during your stay.
I will stay elsewhere besides an Accor hotel in the future. What a huge failure on their end.
Hotel near Brisbane CBD,Spring Hill63.6% of visitors choose this area
GGuest User2025.12.02
Asked for the quiet room. Got the room18 up the end of the corridor and also next to the road and also next to the emergency exit. Wasn't that quiet but was ok.
Room, toilets amd kitchen was very clean and new. Good place to stay but just look at the room you pick
Hotel near Cairns City Center,Cairns North100% of visitors choose this area
___jt2026.03.03
Location is not too bad. Situated a 15 minute walk away from the waters and main restaurant area. Situated on a main road but quiet at night. They let us put down our luggage when we couldn’t check in yet and leave it there after we’d checked out and waited for our flight. The young female receptionist was very helpful and nice.
Location is great in the heart of Sunnybank district and best price you can get in the area.
Check-in took a bit longer than expected, but not a big deal
We have stayed here before and we know the accommodation units are a bit aged, so didn't want to be too picky about it as we liked the convenience of it.
However, this time we have to speak out...
First thing after entering the room was a Big Welcome from a few big cockroaches!!! Then when we inspected the shower there also had some little ones hanging around!!!
I had to physically demolish them all before we can put ourselves to bed. But my wife got put off quite a bit, didn't want to use the shower as it was contaminated by bugs, also felt uneased after getting on to bed, took a while to put her to sleep.
So in conclusion, even though the price was cheap, but the quality of the accommodation is not quite acceptable. Don't think we'll return to this place again in the future!
Very Good
131 reviews
8.4/10
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9.1/10
Great
GGuest UserThis is an excellent hotel with a fantastic stay experience! I would like to express my sincere gratitude to the staff Saly for her amazing service. She was extremely patient in answering all my questions during the check-in process and kindly arranged a room upgrade for me, which made my stay even more comfortable. The upgraded room is clean, spacious and has a great view. The hotel's facilities are well-maintained and the location is convenient. Thanks to Saly's thoughtful service, this trip was perfect. Highly recommend this hotel and will definitely choose it again!
KKakoeGreat location with an easy walk to the beach, central Surfers Paradise, and access to the tram to other parts of the Gold Coast. The apartment was clean with an excellent bathroom and shower. The towels were great too - new and fluffy.
The furniture in my room was dated, the mattress was old, uncomfortable, and should have been replaced a decade ago, and the apartment lacked any style or decor. I'm not sure if it was just my apt #910 but it didn't look like the online pictures.
Overall it served its purpose but was fairly uncomfortable and drab.
GGuest UserI was very satisfied. There is a shop near the hotel, which is very helpful. Due to its location, it is a place where you do not have to eat. The hotel employees are very nice.
GGuest UserIt was a bit painful from the get go checking in. You have to go to a different hotel a block over. There is nowhere to park to check in. I called the number to be put through to a call centre that isn’t on site.
Call 1: yes you can park in the visitor parking just buzz and they’ll let you in.
Call 2: while blocking the driveway I’m unable to find a buzzer that reaches reception. Operator sounds confused, I hang up and someone is coming out so I sneak in.
Call 3: I’m parked in visitor parks, go up the lift and come out at another building. She again sounds confused. If I go out the door I won’t be able to get back in without a fob, so I’m asking which way I should go. There are no signs to tell me how to get to Ivy and Eve apartments. I eventually find a worker who takes me around to reception. Sorted. Or so I think.
I check in with reception. The girl was really lovely and informative. So I think, until I reach the carpark of the next building I’m staying at. The sheet of paper she gave me says “your allocated car space is 131 and is located on 55. I drive in looking for level 55, car space 131. Neither of these exist.
Call 4: Where is my carpark? Am I missing something. Keep in mind every time I call I’m asked to give all my details so they can verify my booking so by now I’m pretty tired of it all. She finds my booking and says oh yes you’re in park 55 on level B1. (See photo for why I was confused!)
I drive around the carpark looking for a 55. It doesn’t exist. All carparks are labelled with a sign saying Art house and 4 numbers. Ok maybe it’s the last 2? Nope doesn’t exist. After driving around for a bit I realise there are numbers on the ground of the carpark that are completely different to the signs (I didn’t look at the ground because the signs said art house)
So finally I work out that this is my park. Another confused guest stops to ask me where his park might be and I explain it’s the floor ones not the art house signs. So I wasn’t the only one.
Ok so park the car, go upstairs to room 1106 which of course is on floor 10. Makes sense lol. As soon as I open the door I’m hit with a wet musty kind of smell. Like the place had been flooded and not allowed to dry out properly maybe? I opened all the windows and when that didn’t work I went and bought some air freshener to hide the smell a bit.
We left all the doors open all night and next day and the smell improved. The lounge chairs are not comfy if you’re looking for a stay in watch Netflix type staycay, but the beds are really comfy. The place was pretty immaculately clean so that was nice. And washer dryer were great to have.
If I had have known I’d need to go through all that checkin at another building I would not have booked. Maybe I missed the part that mentioned this? Ahh well we enjoyed our stay in general, it just didn’t get off to a good start.
Oouliana routLocation of the resort is very good, on the river, close to the Surfers Paradise central area and walking distance to the beach. It has lots of free garage and on site parking. It has tennis court, beautiful pool with hot outdoor spa , gym and dry sauna. All service desk guys were very attentive and helpful. Downside is that the resort is old and needs lots of maintenance. All common areas are in need of a facelift. All units have individual owners. The unit I stayed had blocked sink in the bathroom and bed mattress in the bedroom was worn out and sagging to one side. Lucky me I was able to sleep on the other side!
GGuest UserI was lucky to choose this hotel in Brisbane during the Christmas holiday. The suite has two large beds, a kitchen with a dishwasher, two sinks in the bathroom, separate wet and dry areas, and a beautiful swimming pool. The location is also good. There is a bus but the train requires more than ten minutes of walking up and down the hill, which is quite tiring.
GGuest UserHotel is next to star casino and walking distance to board beach. Hotel is looking pretty new and in fact, has been opened for few years.
The only down side was the house keeping on one of the night. We booked for 3 rooms for 3 nights, on the first day, the house keeping was completely messed up. 3x Rooms did make up (partly) with soil towels (one of the room only has bed tidy up, nothing else) and etc were collected, however, no cleaned towels replaced, bin still full.
Without this drama, this hotel is good.
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