Very good hotel. Great location. Very friendly staff. Rooms of just the right size. We had separate beds, almost all rooms are like that but you can ask that even if they are single beds they join them. The beach is very close, 100 m away. Public transport is plentiful and cheap.
Safe location close to bus terminal and restaurants. Lovely seaview and houseview, has gym and swimming pool, clean and friendly staff, no need to worry about anything when you stay here. Happy experience.
Good 4 star hotel. The rooms are newly renovated, have a large balcony, and if you're lucky, you'll have a view of the city and not the neighboring hotel. Excellent buffet breakfast. Location: a bit far from the beaches, but close to the bus station.
My stay was great, the hotels location was about 15 mins from Tenerife south Airport by taxi which was quite convenient. Hotel was lovely, pool was lovely
The hotel is beautifully located on the outskirts of the city center. The rooms were clean and large. The swimming pool and the fitness room were also very well maintained and clean.
The breakfast left a mixed impression. A good selection was accompanied by a lot of ready-made food. That's a shame.
Einfach gesagt, ich war enttäuscht von den Damen und Herren, die Extra Adventures organisieren und in TUI-Kleidung herumlaufen, weil sie nicht einmal wissen, wann der Kids Club geöffnet hat. Trotzdem haben sie mir etwas verkauft, obwohl sie wussten, dass ich die Kleine (5 Jahre) zu dieser Zeit in den Kids Club bringen wollte, während ich mit dem 11 jährigen Jetski fahren wollte – der Kids Club jedoch um 9 Uhr morgens geschlossen war.
Außerdem habe ich ein Auto gebucht, von dem es hieß, es würde zum Hotel kommen. Stattdessen sollte ich vom Hotel abgeholt und woanders hingebracht werden, um den Papierkram zu erledigen. Das war natürlich problematisch, weil die Kinder zu dieser Zeit noch im Hotelzimmer schliefen.
Als alleinerziehendem Vater ist mir das verständlicherweise nicht möglich.
Ein besonders negativer Punkt ist, dass alle Liegen permanent reserviert sind (vor 06.00 Uhr geht es los) – meist von deutschen Staatsbürgern, die jedes Mal und regelmäßig unangenehm auffallen.
Fabulous staff always to help! Very clean place. Very good breakfast on a roof terrace with ocean view is a piece of magic. There is relax place on the terrace too.
The worst thing is very weak soundproofing, the walls are very thin and you can hear everything what is going around in the hotel. Lack of air conditioning, but in December it was not necessary for me.
Very nice hotel at the end of a road (privacy) with parking and a nice view over Los Gigantes. The houses are on 2 floors, very nice and comfy with terrace and sunbeds.
This hotel is very good, not in the business district, in the north, very quiet, very convenient to have a car, the hotel buffet is delicious, the front desk is very friendly, the health is very clean, now staying at another hotel has begun to miss this hotel. Don't live in the business district is really noisy
Very clean and comfortable room with everything necessary and with music option directly from mobile to room speakers, customable lights in Led, has seen us very complete for the area and the great price
Very Good
11 reviews
8.6/10
Price from
INR 7,141
per night
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8.3/10
Very Good
GGuest UserMy stay was great, the hotels location was about 15 mins from Tenerife south Airport by taxi which was quite convenient. Hotel was lovely, pool was lovely
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
GGuest UserIt's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe.
So here's what I experienced on this reservation:-
Positives
1.Check in / out process fast and professional.
2.Direct beach access via the pool area.
3.Breakfast buffet with internal and external seating choices was excellent.
4.Evening entertainment between 21:00 and 23:00 Hrs was good.
Negatives
1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required
solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm
in dia).
Root cause of this problem is a leakage from the shower hose connection which remains to be fixed.
2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within
the remote control.
3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once
housekeeping cleaned the room.
4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed.
5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to
exchange at the pool towel bar. If you forget this card it's a return trip to the room.
General Travel Tips.
1. Taxi from TFS Airport to hotel cost 25 Euro each way.
2. Hard Rock Cafe located next door (£££).
3. Great Italian, Thai, Japanese and British restaurants located on the second floor off
the shopping complex across the road from the hotel (££££)
GGuest UserI am happy to my stay with Secrotel Hotel Praque. I book it after checking reviews from other travelers comment. Yes, price is good and to it's location, it is close to shopping centre, restaurants and supermarkets. Staff are helpful. Buffet breakfast is good. Breakfast restaurant is on the top level of this hotel, we can enjoy stunning ocean view and sunlight while having breakfast. It is bonus. However, a minor thing I like to share is during busy morning especially when restaurant is full house, it always running out of coffee cups, juice glasses as well as cereal bowls. I cannot have to wait a long while for these 3 times from my 5 days breakfast. Maybe hotel can put some signage to suggest guests be eco-friendly minded to re-use glass, cup and bowl when refill. As I have seen some have 5 -6 cups and glass on a table. Bed is comfortable, room is clean with basic things you need. Yes, no electric kettle, no slippers as standard 3 stars hotel do. So, I have no complaint. There has no more noise from constructions, as this is my concern after reading other travelers comments in the pass. So I think all is done. Hotel locates next to taxi, bus station but not close to beach area. It's no problem to me for this winter travel. I am very happy for all. Definitely recommend it to others.
HHUIHUAVery suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
Sschere riveraWe are repeaters of this apartment, we love and what more your close workers careful and friendly, make you feel like at home, we always advise you :) the only stick that would wear is that there are few shadows and hams to the number of customers who has the apartments.
GGuest UserThe room was quite large, the facilities and decor were nice, and it was beautiful, and the style was unique. However, the hotel staff was terrible. They even mistyped my last name in pinyin, as seen on my passport, which caused me to be unable to connect to the hotel's Wi-Fi. I asked the staff if the meal purchases were deducted from the deposit, but they didn't know. Furthermore, they still haven't refunded my deposit after more than two weeks. They also didn't understand the hotel's rules, and many staff members didn't speak English well. The location was inconvenient, so I could only stay at the hotel for leisure. Getting anywhere else was difficult, and I had to take a taxi. It's quite remote, so it's fine for a vacation, but be careful—the staff are truly unreliable.
GGuest UserWe found the location a valid one, staff and services were very appricieted and this urged us to request an attention for our possible next stay. I'll say as compared to many other solutions i've used to be price/quality very intresting. Will surely use this place next time I have to make a trip to Gran Canaria.
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