This hotel was a fall back for me I’m glad I chose to go here after a disappointing hotel I arrived to originally and I should have booked here first.
Hotel is located centrally and close to local bars and shopping areas.
The members of staff I met were all lovely and very helpful!
The room was spotless.
The only issues I had was there was no shampoo just shower gel and the heating in the room didn’t get to full temp but at this time of year the heating was not a huge deal!
I stayed in room 201 so it was situated close to the lift but was far enough away to not be disturbed by the sound of it.
Will be staying here again
Very xmasy and festive. Overall we had a lovely stay however very expensive and some small things.
You needed to prebook restaurants and spa which meant we were unable to use spa, and certain restaurants as we booked the trip on the morning and no reservations left, had to have room service which took over hour and half for sandwiches and no hot food after 22:30.
Breakfast good although very long wait 40 mins on day of departure we used the signature restaurant as Olive/main restaurant even busier.
The bar with singer and Musician was relaxing and offered just what we were looking for but min of £16 each per cocktail is steep.
We used the signature lounge for a free prosecco (between 4-6) on day of arrival but closed early so never used again.
Small things in room- never replenished water or Welsh cakes or wine which we upgraded for. No corkscrew and phone didn’t work to call housekeeping, found staff member and waited an hour and it still didn’t arrive so we took the wine to get it opened.
Can’t connect to screen play if using apple, only android? No flannels in bathroom and no bubble bath for the bath which was a shame.
Mostly friendly staff although some on reception had a slight attitude when we asked for basics like water. Concierge was helpful and friendly. Bar and restaurant staff attentive. We would go back (already visited before) and ask for upgrade to signature rooms.
I did not really sleep well as the room was so cold and I had to get a large towel from the bathroom to put over the quilt to keep me warm. But the breakfast was nice thank you.
Some of the frontline staff charged me a different card payment than the booking agent had agreed to. This made me feel very confused. Fortunately, their senior management, Mr. Deepy, listened patiently to my explanation and understood my discounted room rate. He explained everything clearly and eased my worries. After a few days, the card was finally charged correctly.
Always spotlessly clean. Reception always very nice. Rooms have all you need. Comfortable and Clean.
USB sockets, reading lights and lamps, Samsung 32” Smart TV compatible with with mobile phones, tablets and pc/lap. Desk with desk lamp and luggage storage along with open wardrobe and bedside drawers/unit. Large full size mirror. The Queen size bed is comfortable and has plenty of pillows/bedding.
Bathroom is one of the best I have seen In hotels with modern and clean fittings. Subway tiling with chrome finish fittings, large bath with waterfall shower and over bath shower attachment for when just your hair needs washing. Huge fitted mirror with lighting and ample space for your toiletries etc. Towel rail and door hooks all complete the better than most bathroom. Towels and toiletries/hand wash/kettle and mugs, glasses, quality hangers and the attention to details all complete a good value room. The hotel flows on to the pub/ restaurant.
Being Green King the food is all good. An extensive food and drinks menu. Easy and user friendly app allows ordering from your table for food and drinks. Overall the convenience of both hotel and bar with good service and good value a highly recommendable place to stay whether your here for business, leisure or just a night or two r&r The New Inn @ Green King always hits the mark.
If you have breakfast with room it's served at the restaurant with hot & cold options Continental and Full English. Both perfectly presented and quality products.
Parking for guests is free and input of car registration avoids any after stay fees.
Ten minutes walk from the train station to the apartment, the apartment is located in an office building, just go to need the front desk to help open the door. The reception was aunt, very friendly and warm. After checking in and entering the room, the room is two bedrooms and one living room, you can cook, the cooking utensils are very complete, but because I lived for a day, I didn't experience it. The experience is very good and feels at home.
With a stay at this apartment in Newport (St Julians), you'll be within a 5-minute drive of Riverfront Theatre and Arts Centre and Rodney Parade. This apartment is 14.3 mi (23.1 km) from Cardiff Bay and 14.6 mi (23.5 km) from Cardiff Castle.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.
Make yourself comfortable in this apartment, featuring a kitchen with a refrigerator and an oven. Complimentary wireless internet access is available to keep you connected. Conveniences include a microwave and an electric kettle.
Half hour from Cardiff. Easy car access with friendly staff and a good breakfast and air conditioning in a comfortable room. There’s food available at the hotel, but a super pub in Marshfield the Masons Arms which is 5 mins from the coastal walk.
Great
49 reviews
9.0/10
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per night
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8,7/10
Very Good
All the staff go above and beyond polite always welcoming with a smile when I arrived my room wasn't quite ready the lady on reception made me a coffee while I waited for the room to be cleaned will recommend to anyone who wants to stay in Newport and it only about 3 minutes from train station
Clean hotel, modern lobby but rest of hotel quite dated. Convenient to get to ICC Wales. Breakfast and food is of good quality. Staff are mostly friendly.
I stayed at this hotel recently for a conference at the ICC, and I must say this place was great in terms of cleanliness and friendliness of the staff. I will be staying here again for future trips! The walk to the ICC could be better as you have to cross many traffic lights, but that's for the council to fix! Loved the breakfast by the way!
I stayed here for eight nights from July 19th to 27th and never felt uncomfortable or out of place. The hotel rooms and towels were exceptionally clean. Though the breakfast menu remained the same daily, the freshness of the offerings made it enjoyable every morning. Parking was tight at times, but I always managed to find a spot with peace of mind. I visit Wales nearly every year, and it looks like I’ll be returning to this hotel again next year.
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