Chambre spacieuse et assez confortable même si nous avons dû réclamer des couvertures non fournies, pas de bouilloire. Les informations sur l'hôtel et ses équipements devraient etre mis à disposition des clients dans la chambre. Je devais appeler la réception mais aucun numéro affiché. Grosse déception pour l'accès au SPA devenu payant (les années précédentes le SPA était inclu) et cette info n'apparaît pas sur le site de l'hôtel. Et malheureusement, j'avais choisi cet hôtel pour profiter d'un moment bien-être entre amies. L'enregistrement des nouveaux arrivants est trop long ! Nous avons attendu 30 minutes (2 couples devant nous) pour passer à l'accueil. Malgré la propreté de l'établissement et le personnel accueillant, nous ne retourneront pas dans cet établissement qui demande à améliorer certains points négatifs (pas de toilettes au restaurant, il faut descendre au sous-sol...)
Do not check in! It looks glamorous on the surface, but it's full of traps. Cut your losses and leave immediately. This is a hotel in the mountains, and I booked three nights. I didn't know that to get to Cinque Terre, I had to take a bus for about two hours to La Spezia and transfer, and there were no buses on Sundays. I needed to go to Milan that day, and the hotel refused to refund my money, offering to call a taxi for 50 euros. Didn't you tell me there were no buses on Sundays when I booked the hotel? Is it reasonable for you not to refund my money now? Furthermore, there are no restaurants around the hotel in the mountains; you can only book through the hotel, and my reservation number was 1. For dinner, I asked the head waiter for some Italian specialties, and he recommended minced meat pasta. In the end, that was all the pasta served! At the next table, table number 2, an Italian-Chinese diner ordered an Italian salad with ham and kept winking at me while eating. I forced myself to finish the not-so-good pasta and left. They promised to provide breakfast, but it didn't start until 7:10 am. The bus arrived at 7:30 am, and it was a 10-minute walk to the bus stop. After that, there were no more buses. They completely controlled my time. Ancient lands, modern people do not relax. The only way is to cut your losses in time, leave two days in advance, stay only one night, and bear the losses yourself.
La Spezia is truly a beautiful city – it's very clean, and the people are super friendly. The accommodation is right above the train station, which couldn't be more convenient for visiting Cinque Terre. They offer free parking, but I accidentally parked in the wrong spot and got fined 10 euros by the parking attendant. Totally my bad, so everyone, learn from my mistake! There's an amazing steakhouse nearby called Nana; we had the most authentic Italian steak there, and it was incredible value for money. Overall, this place offers fantastic value, and the staff are really friendly. Highly recommend!
As a transit hotel to Cinque Terre, the price is good. The room is spacious and clean, not to mention a complete set of kitchen utensils and tableware, it is very convenient to make some favorite food yourself. The landlord, Mr. Emmanuel, is very patient and is very useful for our parking reference.
Convenient parking even though quite limited and narrow, an old style hotel, quite clean, but not recommended for heavy luggage travellers / seniors as they have no elevator to access upper floors
Lovely location, beautiful hotel, set back from the road over-looking the sea. Just outside the hustle and bustle of the centre of Sanremo, only a 10 minute walk into the centre. With a delicious breakfast with plenty of variety. The staff were very welcoming and friendly. The spa was lovely, with a large steam room, sauna, Hydrotherapy pool, showers and ice. As well as plenty of loungers, teas, water and fruit.
In general, staying at 3 stars hotel but with nice swimming pool which really unexpected! There is lot of rest area near the pool. The restaurant is so good indeed.
Though room is bit old but it’s clean and comfortable, also with free parking, it brings us relax and memorable holidays with small group of friends!
High recommend to all friends ! Will definitely come back😉
We were freezing in our room air come did not work properly and only received a bed sheet on our bed!! Breakfast and coffee was the worst I had in years big shame for Italy!!! Would not recommend paying for it
Hotel in a classic style. A nice bonus to the room in the form of a free visit to the spa. Conveniently located near the railway station. The bed and bedding are class. There is a Russian-speaking manager. The cuisine in the restaurant is at a good level
Great
122 reviews
9.3/10
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9.4/10
Amazing
TTrip LOVERssThis is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
YYudumVery friendly reception staff. They speak French, which is very convenient. The breakfast buffet has a lot of choices. The service is efficient and clean. The only downside is that the sheets aren't changed every day... there's just a room cleaning without changing the sheets. Good stay. Close to the city. I recommend it.
GGuest UserWe were freezing in our room air come did not work properly and only received a bed sheet on our bed!! Breakfast and coffee was the worst I had in years big shame for Italy!!! Would not recommend paying for it
CCaleb LiIt is a very clean and very new hotel , it is not a hotel, but all the environment is very clean,  character ratio is high, the staff does not understand English, but can also communicate , the boss is very good, and there is a capsule coffee machine , the traffic is very close to the station, it is recommended
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