Hotel near Kota Kinabalu City Center,Kota Kinabalu83.3% of visitors choose this area
XXiao ling zi2025.12.21
The location is fantastic, very close to Jesselton Point,銘刻旅行社 (Mingke Travel Agency), Gaya Street, and Suria Sabah shopping mall. It's super convenient for shopping and island hopping.
The hotel itself is quite new, with a stylish design and layout, attracting a lot of younger guests.
Breakfast is excellent – plentiful, exquisite, and high-quality. You can even enjoy it on the outdoor terrace with direct sea views, which is a real bonus.
The pool isn't huge; it's a long, narrow shape, but you still get to enjoy the sea view from there.
My only minor complaints are that they don't provide complimentary bottled water that you can take out (only glass bottles for in-room use), and the lobby on the first floor is a bit small.
Hotel near Kota Kinabalu City Center,Kota Kinabalu83.3% of visitors choose this area
SSom922025.10.20
It is an amazing hotel, centrally located with very generous amount of freebies like water different types of coffee and tea. The flow coffee also has very nice cakes.
Hotel near Kota Kinabalu City Center,Kota Kinabalu83.3% of visitors choose this area
GGuest User2025.12.10
I recently stayed at the Promenade Hotel Kota Kinabalu, and it turned out to be a very pleasant experience. The location is excellent—right in the city center, making it easy to walk to nearby restaurants, shopping malls, and the waterfront. It’s convenient whether you’re here for business or sightseeing.
The room was clean, comfortable, and well-equipped. The bed was cozy, the air-conditioning worked well, and the Wi-Fi was stable. I also appreciated the small touches like the coffee/tea facilities and a good-sized work desk. If you’re lucky to get a sea-view room, waking up to the South China Sea is definitely a bonus.
The hotel facilities are also great. The breakfast selection was good with plenty of choices, and the staff were friendly and helpful throughout my stay. The check-in process was smooth, and I felt well taken care of.
Overall, I had a very good stay at Promenade Hotel. It has great value for its location, comfort, and service. I would gladly choose this hotel again the next time I visit Kota Kinabalu.
Hotel near Kota Kinabalu City Center,Kota Kinabalu83.3% of visitors choose this area
YYanyuchengdu2025.12.27
There was a big debate with my family when we were booking. I really liked the swimming pool here, while my family wanted to stay at the new Hyatt, closer to the jetty and Gaya Street. In the end, we decided on the Marriott. We didn't experience the issues mentioned online about no hot water or plane noise. The hot water was plentiful every day. You could hear planes before falling asleep, and I'm a light sleeper who really values quiet, but I slept very well all four nights. Maybe there aren't any planes late at night. For transportation, I personally don't think it's a big deal; it's a short taxi ride to both jetties, and getting to places like Welcome Seafood for food is also a very short taxi ride, just the base fare. It's only a bit further from Sabah University. The only thing I think could be improved is the breakfast; it was exactly the same all four days. It would be nice to have some variety! 😀 As someone who swims year-round, I'd swim in the evenings after island hopping and in the mornings before going to the mangroves. This pool is about 25 meters long and absolutely wonderful. Every day after my swim, I'd float on my back in the pool, watching planes fly overhead – it was incredibly relaxing.
Hotel near Kota Kinabalu City Center,Kota Kinabalu83.3% of visitors choose this area
MM572175****2025.12.01
The front desk service was good, and they offered luggage storage.
The environment was nice, it had a bathtub, and it was relatively clean. However, the air conditioning was broken. I called the front desk, but the landline volume was so low and garbled I could barely hear them. After a long conversation, they said the AC unit was broken and I requested a room change. They said a room change wouldn't fix the AC either. They called a maintenance person who then said it would take an hour to fix. We had already checked in at 10:30 PM, so the hotel's attitude was basically, either you wait for me to fix it before you sleep, or don't bother fixing it at all...
Also, I must emphasize that this hotel requires a 100 MYR deposit!!! We had an early morning flight out of Kota Kinabalu the next day and didn't have enough cash on hand. We were forced to go out in the rain at 11 PM to an ATM at the bank across the street. The exchange rate was bad, and the fees were high; we were charged over 12 MYR in fees for 50 MYR, plus the 80-something MYR principal, it was almost 100 RMB.
I didn't take pictures of the room. P1: The instant noodles were delicious. P2: Undrinkable.
Hotel near Kota Kinabalu City Center,Kota Kinabalu83.3% of visitors choose this area
GGuest User2025.12.18
I have to say this is one of the best hotels that I have ever visited. The hotel room is dustless, very clean. The location is very strategic, less than 5 minutes walk to go to Todak waterfront to enjoy seafood, or another 5 minutes walk in opposite direction to go to Suria mall for shopping. The staff here are friendly and dedicated in their services.After checking in, the staff gave me a call to ask me whether I am happy with the condition of the room. The breakfast is awesome, many varieties and very tasty. I am a demanding person, but this hotel does not disappoint me. It should be a role model for other hotels to follow.
Hotel near Kota Kinabalu City Center,Kota Kinabalu83.3% of visitors choose this area
SStiffler2025.12.07
I had an excellent stay at Ming Garden Hotel & Residences for my recent business trip. The hotel hits the mark on all fronts—the location is strategic for getting around, and the service was incredibly efficient and welcoming. My room was spotless and very comfortable for working. Highly recommended for business travellers looking for a hassle-free experience.
Hotel near Kota Kinabalu City Center,Kota Kinabalu83.3% of visitors choose this area
PPeng Hua Ng2025.12.12
Fast check in & even faster check out. Booked 2 rooms; 7th floor facing sea & saw amazing sun set! Beautiful! Buffet breakfast is the usual fare; very attentive staff to assist. Much appreciated.
Hotel near Kota Kinabalu City Center,Kota Kinabalu83.3% of visitors choose this area
HHelen/L2025.11.30
Our small family decided to have a staycation in few hotel/resort and by far Sutera has won our heart. This place is amazing and i suggest anybody who wants to experience this place to stay more than 1Night. The room is still in its Vintage style , tv only has those old channel , there's one bathtub in the room which we loved specially my son,for the breakfast i do believe they can add more choices as they are more korean dishes focused, it'll be nice to have local kuih (hinompuka/pais pisang) other than kuih pisang only.. But other than that, you actually get free 1hour of bike rental on ur stay which we only know when we ask around, it was located right in front of the kids pool , other than that they do have a small train going around from Magellan to Pacific sutera and its FOC!!! I loved the staff energy the entire time, he asked our son to be in his seat as a driver and even let my son press few button and act like he's driving the train!! god bless your fun soul sir!! keep up the good work!! we will definitely be back again soon🥰❣️
Amazing hotel in every way. Rooms are superb, food is delicious and the pool area is very clean and tidy.
Bed is amazing. Probably one of the best we’ve stayed in in Borneo.
Aircon is very good with plenty of power and offers a quiet mode.
Bathroom and shower are top of the range. It offered a bath too which was a nice touch. Very good here.
No noise disturbances at night. The WiFi is very good too.
Amazing service.
Probably on the higher end of hotel prices but what you get is extremely worth the extra money. It’s beautiful all over and just walking through the lobby is lovely.
Very Good
201 reviews
8.9/10
Price from
BRL 387
per night
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AAnonymous UserI had a wonderful stay at Shangri-La (Kota Kinabalu) and thoroughly enjoyed the experience. The room was spacious, clean, and thoughtfully prepared. I especially appreciated the complimentary Nespresso coffee setup, which made mornings feel extra relaxing and convenient.
The sea-facing balcony was a highlight — offering stunning views of lush greenery, palm trees, and the ocean beyond. It was the perfect spot to unwind and enjoy the peaceful surroundings.
Breakfast was excellent, with a good variety of fresh and well-prepared options. The food was delicious, and the dining area was comfortable and welcoming, making it a pleasant way to start the day.
Overall, the hotel combines comfort, beautiful scenery, and attentive details that truly reflect Shangri-La’s standard of hospitality. A great choice for both relaxation and a memorable seaside getaway. I would definitely return and recommend this hotel to others.
CCoughfeeThe view is very pretty and marvellous concept for glamping. Good for those want to be away from town. Since it was far away, there is no nearby restaurant except for burger stalls at the nearby village. Luckily, there is a cafe currently within the area. Dinner and lunch shouldnt be a problem here. Only to be improved is the facilities as most of the toilets showers are deteriorating but still useable. There is a big tree house in the middle but it is closed down for visitors. Overall, its a good getaway for clearing up your mind from your routine busy life.
RRenzaobigequanFacilities: The hotel facilities are quite new, likely recently renovated, but there's no strange odor; the rooms have a faint, pleasant scent.
Hygiene: It's very clean, not a speck of dust.
Environment: The environment is great, and the rooms are well soundproofed. However, if your room faces the main street, the windows aren't very soundproof.
Service: The service is quite good. I stayed here for two days.
For late check-out, it was 90 MYR for four hours. The smoking area is outside the hotel, which was also quite convenient. There's a supermarket and convenience store downstairs, and many restaurants, so no need to worry about finding food.
I was lucky enough to see a beautiful sunset.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:BRL 147
6.7/10
XXiaolanmaosarahThe hotel was really just so-so, but its location is great. It's only a 10-minute walk to the pier for boat excursions, and there are supermarkets and restaurants all around. However, I really have to complain about the hotel's service. We were two adults and one child, and we brought our own toiletries. We just wanted to ask for one more bath towel, but the hotel refused... Honestly, it's the first time I've encountered such a stingy hotel. I wasn't trying to take it home; it's just that two towels aren't enough for three people to shower. That's easy to understand, right? Seriously, it's speechless...
QQunqunbuaoyeleI was looking for a getaway from the city, so I chose this Shangri-La in the suburbs. I initially thought a hotel opened in 2015 might show its age, but to my surprise, the facilities were much better maintained than I expected. The room was very clean. The views were impeccable, though it was a bit of a shame that it turned cloudy every afternoon during my stay, so I missed the sunset. As soon as I entered the lobby, I felt the strong Christmas atmosphere. The Ocean Wing has its own dedicated check-in and breakfast area. Room service was just okay. The breakfast selection wasn't vast, but the food tasted good. The service was excellent; every staff member I encountered greeted us. For both check-in and check-out, we were assisted by FU, who was incredibly patient and answered all our questions.
MMarylyn KellySuch beautiful memories made here. The place is truly unique, and I loved every moment of my stay. The staff were incredibly friendly, and the food was delicious. Definitely a great choice for anyone traveling with family or someone special. Highly recommended! Hopefully I can stay here again.
EE. C.For that price was fair Enough. The only thing it was very noisy during midnight. Seems the walls are thin . I was missing shampoo but had three tooth brushes there .
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:BRL 148
7.3/10
MM378301****The closest hotel to the pier, hands down. I don't know how the ratings are calculated... I'm not judging it by domestic standards; when in Rome, do as the Romans do. Local facilities just aren't that great. Based on what I saw online, I thought it would be terrible, but the room was surprisingly clean. Although there's nowhere to hang clothes to dry, I'd advise anyone who loves going out to sea and exploring the pier to stay close by. The front desk staff were also great; they have a WeChat for communication and translation. Don't bother looking at the negative reviews or the ratings. I stayed in town for 6 days, and the first place, which had the highest rating, was personally the worst.
LLimThe only reason I stayed here was because of it location near to the airport. Everything else is good in terms of experience except I was imposed with liability costing RM10 for soiling one piece of their towel. The soiling happened because I walked outside after the rain and my foot got into a mud spot. I came back to my room and I accidentally stepped on the towel. Bear in mind, I had to book their largest room meant for 4 pax because that was the only one available even though I stayed alone. Considering the occupancy is low for that large room, soiling one piece of towel does not justify a RM10 liability damage.
GGuest UserI recently stayed at the Promenade Hotel Kota Kinabalu, and it turned out to be a very pleasant experience. The location is excellent—right in the city center, making it easy to walk to nearby restaurants, shopping malls, and the waterfront. It’s convenient whether you’re here for business or sightseeing.
The room was clean, comfortable, and well-equipped. The bed was cozy, the air-conditioning worked well, and the Wi-Fi was stable. I also appreciated the small touches like the coffee/tea facilities and a good-sized work desk. If you’re lucky to get a sea-view room, waking up to the South China Sea is definitely a bonus.
The hotel facilities are also great. The breakfast selection was good with plenty of choices, and the staff were friendly and helpful throughout my stay. The check-in process was smooth, and I felt well taken care of.
Overall, I had a very good stay at Promenade Hotel. It has great value for its location, comfort, and service. I would gladly choose this hotel again the next time I visit Kota Kinabalu.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:BRL 291
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