The hotel is located in the small town of New Zealand, Nelson (not too small in New Zealand, with a population of 70,000). Although it is a motel but the environment is very good, the room facilities are well equipped, can cook, have a jacuzzi, very good
This hotel would have got 5 star from me for every aspect if not for its mess over my bill. The hotel, in all fairness, is really good. It’s clean, reasonably spacious, and it’s tastefully decorated. More importantly, it has everything! All kitchen ware, washing machine, dryer, etc etc all in the room itself. Perfect for us who are on a long travel itinerary. Highly recommended. However, after I checked out, they charged me for the nights that I’ve already prepaid. When I got in touch by email, no response. By phone, the receptionist said she couldn’t do anything. Only the manager could handle it and he/she only comes on Sundays. On Sunday, I couldn’t get through the phone. So I’m getting help from a Trip.com agent. So far, this matter is still hanging. Hopefully it can be resolved soon and the overcharge can be refunded.
I visited the hotel directly the day before to confirm the reservation, but the hotel said the reservation was not accepted. I think there was some mistake on Trip.com. It is hard to trust. I finally got in touch with the staff in Korea and they resolved it well. Thank you to that staff. My family was very satisfied with the hotel. The staff was friendly and the facilities were good. It was old, but not disappointing. I used the sauna in the hotel, and it was really nice for the first time in a long time.
We didnt realise we could have requested a groud floor bedroom. It was tough as an 80 year old lugging three cases and various other items up the stairs. I looked for a lift but couldnt find one. Otherwise apart from the inside of the bathroom door which needs some attention it was ok.
Great stay.. Front staff was really helpful in dealing the issues Assossiated with the booking.. Also provided extra towels to help our stay.. Very clean rooms..
The room has a private bathroom, two single beds, a table, chairs, and a wardrobe; it's fully equipped. The bathroom is bright and spacious. The only drawback is that the boiler next door (or something similar) makes a very loud noise, even during the day. The communal kitchen is a bit small and could be kept cleaner. There's a restaurant and bar downstairs, with a nice atmosphere.
Great location ,very clean and tastefully fitted very friendly and professional staff, also nice to see is a big tv screen very rarely seen at other places we stayed
Especially watching a live game of rugby( all blacks beating the boks)
Very comfortable beds great linen and pillows we stayed in a twin poolside room with spabath and 2 double beds
Highly recommended and at a great rate
We looking forward staying here again
The room is a tree house built on the hillside, two floors up and down. The scenery is super beautiful. The room is also comfortable. Check in is convenient and fast. Very good experience.
Amazing
43 reviews
9.5/10
Price from
AU$ 164
per night
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Latest Reviews for Nelson Region Hotels
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8.5/10
Very Good
GGuest UserArrived on a cold arvo, heater was on room was toasty as. Thank you.
Great room, lovely staff. Great value...We will be back
GGuest UserWe booked a 2 room cabin, the place was quiet that was nice but the place wasn't clean a dirty oven try left in the oven! Plates with crumbs on them! The bathroom fan didn't work so the cabin was super super damp, no soaps or shampoo dispensers were all empty! The bathroom and toilet door didn't close properly or quietly. The main bedroom must have a leak somewhere it rained on the last day and the carpet in the morning was super wet along the window. Couches were uncomfortable feels like it pushes you head forward and the TV had no Internet connection to watch Netflix like advertised. The place is very run down and needs a really really good clean! The accommodation was close to town and quiet. I wouldn't recommend this place spend an extra $100 and stay somewhere else
BBraveblueKFriendly host, easy on-street parking lot, clean and tidy, the highlight is Chocolate pudding which made u feel like at home. Highly recommend!
AAnonymous UserClean and good location. Just by the beach. Strong sense of service. Before we checked in, the boss had turned on the heating and was very intimate. There is parking space. The bathroom equipment is a bit old, but it does not affect the living.
GGuest UserGreat location ,very clean and tastefully fitted very friendly and professional staff, also nice to see is a big tv screen very rarely seen at other places we stayed
Especially watching a live game of rugby( all blacks beating the boks)
Very comfortable beds great linen and pillows we stayed in a twin poolside room with spabath and 2 double beds
Highly recommended and at a great rate
We looking forward staying here again
SSaranSSBrilliant place, very big room with a kitchen as well. Absolutely great after hours service as well. We arrived late and told the hotel before and the reception still came out of the back room to help us and recommended us with great spots to go visit and great dinner places as well. Had too short a stay at this place, will definitely come back for a longer visit. They even have a bathtub!!
FFanieWe stayed in a 1-bedroom apartment. We received excellent communication before our arrival, which made check-in extremely smooth. The apartment had everything we needed, including a well-equipped kitchen. It is very close to the centre of town (about 2 minutes) with lots of restaurants and shops within easy reach. It is also only a 15 minute drive from the airport. Highly recommended!
GGuest UserWe didnt realise we could have requested a groud floor bedroom. It was tough as an 80 year old lugging three cases and various other items up the stairs. I looked for a lift but couldnt find one. Otherwise apart from the inside of the bathroom door which needs some attention it was ok.
NNathanThis hotel would have got 5 star from me for every aspect if not for its mess over my bill. The hotel, in all fairness, is really good. It’s clean, reasonably spacious, and it’s tastefully decorated. More importantly, it has everything! All kitchen ware, washing machine, dryer, etc etc all in the room itself. Perfect for us who are on a long travel itinerary. Highly recommended. However, after I checked out, they charged me for the nights that I’ve already prepaid. When I got in touch by email, no response. By phone, the receptionist said she couldn’t do anything. Only the manager could handle it and he/she only comes on Sundays. On Sunday, I couldn’t get through the phone. So I’m getting help from a Trip.com agent. So far, this matter is still hanging. Hopefully it can be resolved soon and the overcharge can be refunded.
TTravellingcouple91523Good motel, beds are comfy, room is clean & spacious. All the utilities are clean. Good locations to everywhere.
Would come back again next time in the future
Happy with the motel.
Thank you 🙂
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