Posted on Jan 19, 2025|[Standard] [Japanese-Western Room] [Non-Smoking]
Guest UserThe exterior of the hotel is pretty, but the interior of the hotel is dated and needs a bit of updating. There were parts of the hotel that were completely shut down (maybe there are saving up enough money to one day renovate). However the facilities and rooms are well maintained and the onsens are beautiful and peaceful. There are 2 main onsens, that are separated by men and women. Each day the onsens are switched, in the morning you will go to one, and in the evening before dinner you can experience the other onsen. Onsite there is a really nice restaurant and gift shop that featured local products at reasonable prices. There is a 24 hour coffee/tea station that is free to use. It's a short 10 minute walk from Kinugawa Onsen Station. When you arrive they provide you a yukata to wear while you are staying at the hotel. The rooms are spacious with options for a western bed or japanese style (sleeping on the floor). We opted for the western bed to be higher off the ground as we thought it would be colder to sleep on the ground. Although the rooms are very well heated and was a bit too warm, that we needed to open the window to cool the room down. The rooms have nice views of the countryside. They provide a pitcher of ice water in the room and you can go to the front desk to refill with ice if more is needed. The bathroom is quite large and has both a shower and toilet in a separate room of the bathroom; although we mostly bathed in the onsen. There is a 7-eleven nearby that was open 24 hours, but otherwise there isn't much else around the hotel. Also the town of Kinugawa Onsen closes quite early, around 8pm it's quite deserted. We were there at the end of November 2024, and it seemed that the hotel was mostly unoccupied, so we felt like we had the place to ourselves. It was a very nice one night stay.
Show more
Price per night from:€ 119
Posted on Apr 11, 2026
Guest User
This hotel was perfect for me from Yen value to ease in every sense and I am fussy with my comforts & expectations & budget. You will be happy at the Itoen Hotel with friendly English speakers at service desk, happy atmosphere, a great onsen & great dining. I would have booked for longer than one day in this very pleasant hotel & town had I known how much I enjoyed it. There is an absolutely wonderful nearby avenue of cherry blossom trees if you're here at the right time.... I was and it made my trip! Check out the steam train & suspension bridge too.
Show more
Price per night from:€ 46
Posted on Apr 26, 2026
Guest User
We stayed three nights in a room that included a circulating hot spring tub and buffet breakfast and buffet dinner. Staff in all areas were attentive, friendly and courteous. We chose to have buffet dinner instead of Kaiseki or course dinner as those usually include food we do not eat or prefer and don’t want to waste. The buffet had a large variety to select from which was appreciated.
Various public hot springs in multiple areas of hotel were also available. It was a little distant to major tourist attractions via somewhat inconvenient public transportation which wasted some time but overall was a great stay.
Show more
Price per night from:€ 171
Posted on Jul 8, 2025|Kids Room C
dunhkThe buffet, public bath area, room, staff and etc. are all perfect!!! Especially the game center, swimming pool and the musical performance at the night. You can simply spend a few days in the resort! It is close to the attractions so the place is perfect!
Show more
Price per night from:€ 155
Posted on Mar 3, 2024
mokaaa
It was very nice to have an open-air bath in the room ^_^
There was a sauna in the public bath, and I was impressed by the view from the outside air bath space ✨
The buffet was delicious and the best
I want to go again ^_^
Show more
Price per night from:€ 98
Posted on Mar 29, 2025
Guest User
We liked the hotel very much. It surely needs renovation in some areas, but you forget about this, because the hotel service is very good. The staff is very helful and welcoming, many free amenities are provided: yukata clothes for kids for all ages, socks for geta shoes, face sheet masks for ladies. Futons are very cosy, kaiseki dinner was worth it, but if your kids do not like Japanese style food, you need to think of it beforehand. Onsen area is very nice. It has pool also. I would recommend to stay in this hotel and enjoy Japanese experience.
Show more
Price per night from:€ 69
Posted on Nov 5, 2025
Anonymous User
The onsen hotel is near Tobu World Square station. The staff were incredibly helpful. I went to the wrong building, but they walked me to the correct one. I left my backpack there before check-in time, and when I returned in the evening, it was still in my room. The room was very spacious. The breakfast buffet was plentiful and delicious. The staff even offered to take photos for me. The hotel has a beautiful view.
Show more
Price per night from:€ 90
Posted on Apr 13, 2026|Japanese-Style Room 15 Tatami
Anonymous UserIt's old, but reasonably clean. Since it's in the mountains, be careful of insects when opening the windows. The sheets were very clean and there was no smell. It was a futon, but the mattress was thin and my back hurt a little. The bath had a calming atmosphere and was very nice. There were only four hair dryers in the public bath. There weren't any in the room either, so you have to borrow one from the front desk. The location is good. There's a suspension bridge nearby, and it was nice to be able to see the gorge, the hotel, and the bridge from there. The meals included all-you-can-drink alcohol, and my family and I got quite drunk and had a great time. We were also able to eat a lot at the buffet breakfast.
Show more
Price per night from:€ 43
Posted on Jul 9, 2026
Anonymous UserThe room was spacious and clean, which was great. Even though it was just a stay without meals, we were able to use the lounge in the evening for alcoholic drinks, soft drinks, and snacks! However, the serving times were a bit short, so it would have been even better if there was drip coffee in the room. I would definitely like to stay here again next time.
Show more
Price per night from:€ 72
Posted on Nov 29, 2025
Guest User
Very good, really has everything. The restaurant is very big, 90 minutes for a lot of food, delicious, a lot of drinks. alcohol with There are many hot springs, both indoor out door.
It is worth resting.
Only Japanese go as a family Not many foreign tourists, not busy.
Show more
Price per night from:€ 272