The hotel is very nice! Highly recommended! Their travel agents Gabriel and Emillie are very helpful!
The staff are always trying to help, sometimes language can cause misunderstanding but overall the service is good.
They use L'Occitane for all toiletry products
There is a jacuzzi but you need to book! This was perfect for a cold rainy day in Foz do Iguazu
The hotel staff is warm and friendly, the room is spacious and bright, the mattress is hard and soft and comfortable, and the room is cleaned every day. The water pressure of the shower is enough to take a hot shower after a day of playing. The breakfast is very fresh and the variety is enough for me to choose. The restaurant, swimming pool and children's play facilities in the courtyard are complete. I am very satisfied with the hotel.
It was a bit late when we arrived, but we could still check in, but the room became 1 large bed and 1 small bed. Originally, we booked 2 single beds, and then there was no water provided in the room, but there is a small kitchen that can boil water and microwave food, which is great if you want. You can make reservations at the hotel to go to the waterfall. We participated in the waterfall and bird park and also took a boat into the waterfall. It was really fun. The price is also cheaper than buying on site.
A nice property very much with a family vibe and rooms spread out across a number of villas. The room was decently comfortable but quite basic, and with some curious absences, including tissue, and glasses or mugs or a cup of any kind, for which one apparently needed to ask. The buffet, both dinner and breakfast, was ok, though a bit more focused on quantity than quality, and the breakfast dining room was much more university dining hall than luxury resort. Staff was quite friendly and welcoming, though, and a tranquil spot to spend a couple days while visiting the falls and other attractions.
I am very satisfied with the location, environment and hygiene of the hotel. There is nothing to complain about. It is indeed a famous hotel in the United States. There is also a large shopping mall next to it with many restaurants to choose from.
Wonderful hotel, great service, delicious and varied breakfast. The only thing that left something to be desired is that there is no shower stall in the bathroom.
Very satisfied hotel, located in the batal district.
Facilities: Fully equipped, for friends who like hot tea, there is no hot water bottle in the room
Hygienic: very clean.
Environment: The surrounding environment is very good and safe. Opposite is the most beautiful Japanese park in South America, praca do japao. People walk their dogs in the park. Especially comfortable.
Service: The hotel offers a rich breakfast. It is worth mentioning that the hotel actually has free valet parking. Not all front desks speak English, but they are very friendly and welcoming.
Very recommended hotel
Hotels in Jardim Residencial Cataratas,Foz do Iguacu
NNingerdirang2024.04.04
The service was very warm and thoughtful. On the first night, I felt that the bed on the first floor was a bit hard, so I immediately arranged to move it to the second floor. The flight the next day was at 7:40 pm, and the check-out time was 12 noon. I requested to extend it to 3 pm, and it was immediately agreed. The swimming pool is also good👍
The hotel is located in the center of the city, next to a ”shopping center Curitiba”, there is a restaurant and snack street. The hotel has some history, facilities are good, very clean. The front desk English is very good
With a stay at Hotel Imperatriz Premium in Telemaco Borba, you'll be a 5-minute walk from Horacio Klabin Square and 6 minutes by foot from House of Culture Square. This hotel is 0.6 mi (1 km) from Church of Our Lady of Fatima and 1.1 mi (1.7 km) from Telêmaco Borba Cable Car.
Pamper yourself with onsite massages and facials. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a communal living room.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and microwave in a common area. Free self parking is available onsite.
Make yourself at home in one of the 20 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.
Great
3 reviews
9.3/10
Price from
HK$ 345
per night
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9.7/10
Amazing
GGuest UserDo NOT book this hotel - consistent terrible subpar service (provide wrong info, didnt communicate essential info, SILENT TREATMENT, slow service, wrong shuttle bus despite verifying twice with 2 different staff, only take down my cocktail order but I didnt get to hold/drink my order) from the reception, guest relations and concierge teams (many staff around but they are really bad at their jobs).
No one takes ownership - talked to 3 different hotel managers (face to face) but new mistakes appear.
Belmond's service -> avoidant style (ZERO follow up from any manager, each said I already spoke to the previous).
Lousy service experience. Utterly disappointed.
Good points - convenient location: (the only hotel) inside Brazil's Iguazu park (but service deteriorates due to no competition) and an excellent spa experience.
Alternative to stay inside Iguazu park - stay at the hotel inside Argentina's Iguazu park.
MMihoutaodezhurenVery satisfied hotel, located in the batal district.
Facilities: Fully equipped, for friends who like hot tea, there is no hot water bottle in the room
Hygienic: very clean.
Environment: The surrounding environment is very good and safe. Opposite is the most beautiful Japanese park in South America, praca do japao. People walk their dogs in the park. Especially comfortable.
Service: The hotel offers a rich breakfast. It is worth mentioning that the hotel actually has free valet parking. Not all front desks speak English, but they are very friendly and welcoming.
Very recommended hotel
GGuest UserThe hotel staff is warm and friendly, the room is spacious and bright, the mattress is hard and soft and comfortable, and the room is cleaned every day. The water pressure of the shower is enough to take a hot shower after a day of playing. The breakfast is very fresh and the variety is enough for me to choose. The restaurant, swimming pool and children's play facilities in the courtyard are complete. I am very satisfied with the hotel.
GGuest UserThe hotel is very nice! Highly recommended! Their travel agents Gabriel and Emillie are very helpful!
The staff are always trying to help, sometimes language can cause misunderstanding but overall the service is good.
They use L'Occitane for all toiletry products
There is a jacuzzi but you need to book! This was perfect for a cold rainy day in Foz do Iguazu
CChristopherA nice property very much with a family vibe and rooms spread out across a number of villas. The room was decently comfortable but quite basic, and with some curious absences, including tissue, and glasses or mugs or a cup of any kind, for which one apparently needed to ask. The buffet, both dinner and breakfast, was ok, though a bit more focused on quantity than quality, and the breakfast dining room was much more university dining hall than luxury resort. Staff was quite friendly and welcoming, though, and a tranquil spot to spend a couple days while visiting the falls and other attractions.
GGuest UserOur stay here was lovely value for money there were many things to do here and with having a great pool and health spa this was a relaxing break. With a poolside bar and two pools one very secluded it catered for a range of individuals. Would definatly stay here again cant fault the hotel a really lovely place. The airconditioning was amazing and the staff were very professional thankyou
CChiajuIt was a bit late when we arrived, but we could still check in, but the room became 1 large bed and 1 small bed. Originally, we booked 2 single beds, and then there was no water provided in the room, but there is a small kitchen that can boil water and microwave food, which is great if you want. You can make reservations at the hotel to go to the waterfall. We participated in the waterfall and bird park and also took a boat into the waterfall. It was really fun. The price is also cheaper than buying on site.
Mmelody_tutuThe room is OK, the front desk brother is very warm, very close to the waterfall bird garden, but the hotel does not have a laundry room, the room does not have screen windows, the lights are insects at night, so I dare not turn on the lights. It’s not very good to meet in the rain. I have to bring slippers, toothbrushes and so on. Breakfast is quite rich in the local area, but not comparable to domestic.
GGuest UserI am very satisfied with the location, environment and hygiene of the hotel. There is nothing to complain about. It is indeed a famous hotel in the United States. There is also a large shopping mall next to it with many restaurants to choose from.
TTHITINUNThis was my first time staying here, and I was impressed. The hotel was clean and well-maintained. The location was very convenient, close to public transportation, making it easy for me to travel for business.
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