Hotel near West Area,Xining17.1% of visitors choose this area
GGuest User2026.02.22
I don't like to write reviews, but this one really has to praise
I have traveled to Qinggan before, and I always feel that the service of the Northwest Hotel is not as good as the South, but this one broke my stereotype.
Uncle in the lobby will bring you drinks immediately whether you check in or rest in the lobby
The front desk staff is polite and friendly, and will take the initiative to greet each time they meet.
The housekeeper cleans the house every day and responds quickly to everything that needs to be replenished, satisfying my mother who loves its milk and yogurt
The intercity booking is mainly because the Western breakfast is very rich, it is the most owned by the Huazhu Club. I saw the APP write that the holiday provides a light meal. As a result, when you arrive at the restaurant, do you call this a light meal? . . There is no big difference from usual. The focus is on praising a person who should belong to the person in charge of the restaurant. On the first day of eating, he wore glasses and was not tall. He always smiled and greeted every guest who came to eat, patiently and meticulously answering every guest's questions.
Overall, this hotel is very worthwhile, the manager management should be very good too
In addition, there are two small problems: 1. Your store has a room upgrade policy for multiple days. The check-in is near the end. It is not until I take the initiative to mention that the front desk has responded. I know that the holiday room is good for sale, but since there is a policy, I still hope to be able to give it to customers. Don't wait for customers to ask if there is no beer in 2.minibar, and I asked the staff to give two bottles immediately. Although many people do not drink, there are other stores in the city, which are standard configurations. I can't drink it, you can't
The flaws are not concealed, I highly recommend this
Hotel near West Area,Xining17.1% of visitors choose this area
GGuest User2025.11.09
We stayed at Sofitel Xining for a total of four nights, and our experience was exceptional from start to finish. The hotel is beautiful, the rooms are modern and spacious, and the facilities (pool, gym, executive lounge) are world-class — but what truly made the difference was the incredible hospitality.
A very special thank you to Lucy and Mia at the front desk. Their warm welcome, kindness, and proactive support made us feel genuinely cared for. They went above and beyond to help us during our stay — from arranging transportation to providing great local recommendations. Their professionalism combined with their friendliness made every interaction a pleasure.
We also want to thank Jenny, the Staff Manager, for her attention to detail and personal care. She checked on us several times to make sure everything was perfect, and we felt truly valued as guests.
It’s rare to experience this level of service — we felt more like friends than hotel guests.
Highly recommended. We will definitely stay here again when we return to Xining.
Hotel near West Area,Xining17.1% of visitors choose this area
11868308****2025.08.16
My friend recommended this place, and it truly was excellent. The room was very clean and quiet, and the location was superb. I brought my child, and there was easily enough space for a family of four. They even provided fresh fruit daily, and the mini-fridge had absolutely no odor, which I particularly appreciated. The service was great, and the cleaning staff were very enthusiastic. I'll definitely stay here again next time I'm in Xining.
The hotel is in Dachaidan Town, ten minutes drive from Emerald Lake. The conditions in the town are very good. The room has oxygen supply facilities. If there is a high reaction, you can suck two mouths. The front desk lady is very warm and caring. The service is thoughtful. In the morning, I also asked where we went to pack some food for us. I was afraid of being hungry on the road.
The hotel's carpets, room designs, and decor were all nice, showing that money was spent on these aspects, but the actual usability was poor. The double room faced the opposite room's window, resulting in poor lighting. The twin room had a mountain view and a good view. The facilities were rather strange: the hot and cold water taps were installed backwards, which took my family quite a while to figure out; there was no power outlet near the bathroom mirror, and the hairdryer had to be plugged in behind the door, quite far away; the towels were placed near the entrance, which was unclear. There was nowhere to put shower clothes and towels, making it a rather unusable hotel, but barely passable. Breakfast was unnecessary at the hotel; it wasn't very appealing, and ending at 9 am was a bit early. The cleanliness of the bathrooms and toilets needed improvement; at least hair should be removed.
The service was relatively good: when we informed the front desk that there was no water, they immediately provided it; the hotel also gave us a small gift, the yogurt which the children loved. Parking was free, but it was on the basement level, requiring a flight of stairs to reach the lobby.
Traveling to live in this place is worth it! Great location, close to the core attractions, convenient walking/taxi, surrounded by food, shopping and eating. The room has plenty of lighting, reasonable layout, meticulous hygiene, comfortable bedding, and you can relax after a day of play. The staff is friendly, actively recommending local play guides, responding to needs in a timely manner, the price is full, has been recommended to friends in the same group, next time you come to live here ~
Facilities: You can also have everything you need.
Hygiene: Not bad.
Environment: The whole is quite big, the restaurant is also big, and the breakfast is quite rich.
Service: No service is used. It's just why I give my family room alone 🤷🏻♂️
I live here every time I travel. His house is not only clean and well-equipped. Smart toilets, air conditioning, free parking, and lobby coffee machines are very convenient. What impresses me is the special details and intimateness of the service here. The staff is gentle, will respond in time if there is a need, and you can also store your luggage for free. Living here is as comfortable as in your own home. Long-term stay can feel full of sincerity, cost-effectiveness and experience are full [strong]
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Outstanding
GGuest UserWe stayed at Sofitel Xining for a total of four nights, and our experience was exceptional from start to finish. The hotel is beautiful, the rooms are modern and spacious, and the facilities (pool, gym, executive lounge) are world-class — but what truly made the difference was the incredible hospitality.
A very special thank you to Lucy and Mia at the front desk. Their warm welcome, kindness, and proactive support made us feel genuinely cared for. They went above and beyond to help us during our stay — from arranging transportation to providing great local recommendations. Their professionalism combined with their friendliness made every interaction a pleasure.
We also want to thank Jenny, the Staff Manager, for her attention to detail and personal care. She checked on us several times to make sure everything was perfect, and we felt truly valued as guests.
It’s rare to experience this level of service — we felt more like friends than hotel guests.
Highly recommended. We will definitely stay here again when we return to Xining.
11868308****My friend recommended this place, and it truly was excellent. The room was very clean and quiet, and the location was superb. I brought my child, and there was easily enough space for a family of four. They even provided fresh fruit daily, and the mini-fridge had absolutely no odor, which I particularly appreciated. The service was great, and the cleaning staff were very enthusiastic. I'll definitely stay here again next time I'm in Xining.
GGuest UserI don't like to write reviews, but this one really has to praise
I have traveled to Qinggan before, and I always feel that the service of the Northwest Hotel is not as good as the South, but this one broke my stereotype.
Uncle in the lobby will bring you drinks immediately whether you check in or rest in the lobby
The front desk staff is polite and friendly, and will take the initiative to greet each time they meet.
The housekeeper cleans the house every day and responds quickly to everything that needs to be replenished, satisfying my mother who loves its milk and yogurt
The intercity booking is mainly because the Western breakfast is very rich, it is the most owned by the Huazhu Club. I saw the APP write that the holiday provides a light meal. As a result, when you arrive at the restaurant, do you call this a light meal? . . There is no big difference from usual. The focus is on praising a person who should belong to the person in charge of the restaurant. On the first day of eating, he wore glasses and was not tall. He always smiled and greeted every guest who came to eat, patiently and meticulously answering every guest's questions.
Overall, this hotel is very worthwhile, the manager management should be very good too
In addition, there are two small problems: 1. Your store has a room upgrade policy for multiple days. The check-in is near the end. It is not until I take the initiative to mention that the front desk has responded. I know that the holiday room is good for sale, but since there is a policy, I still hope to be able to give it to customers. Don't wait for customers to ask if there is no beer in 2.minibar, and I asked the staff to give two bottles immediately. Although many people do not drink, there are other stores in the city, which are standard configurations. I can't drink it, you can't
The flaws are not concealed, I highly recommend this
GGuest UserTraveling to live in this place is worth it! Great location, close to the core attractions, convenient walking/taxi, surrounded by food, shopping and eating. The room has plenty of lighting, reasonable layout, meticulous hygiene, comfortable bedding, and you can relax after a day of play. The staff is friendly, actively recommending local play guides, responding to needs in a timely manner, the price is full, has been recommended to friends in the same group, next time you come to live here ~
GGuest UserThe hotel is in Dachaidan Town, ten minutes drive from Emerald Lake. The conditions in the town are very good. The room has oxygen supply facilities. If there is a high reaction, you can suck two mouths. The front desk lady is very warm and caring. The service is thoughtful. In the morning, I also asked where we went to pack some food for us. I was afraid of being hungry on the road.
Ee04402008The hotel's carpets, room designs, and decor were all nice, showing that money was spent on these aspects, but the actual usability was poor. The double room faced the opposite room's window, resulting in poor lighting. The twin room had a mountain view and a good view. The facilities were rather strange: the hot and cold water taps were installed backwards, which took my family quite a while to figure out; there was no power outlet near the bathroom mirror, and the hairdryer had to be plugged in behind the door, quite far away; the towels were placed near the entrance, which was unclear. There was nowhere to put shower clothes and towels, making it a rather unusable hotel, but barely passable. Breakfast was unnecessary at the hotel; it wasn't very appealing, and ending at 9 am was a bit early. The cleanliness of the bathrooms and toilets needed improvement; at least hair should be removed.
The service was relatively good: when we informed the front desk that there was no water, they immediately provided it; the hotel also gave us a small gift, the yogurt which the children loved. Parking was free, but it was on the basement level, requiring a flight of stairs to reach the lobby.
라라이언Facilities: You can also have everything you need.
Hygiene: Not bad.
Environment: The whole is quite big, the restaurant is also big, and the breakfast is quite rich.
Service: No service is used. It's just why I give my family room alone 🤷🏻♂️
GGuest UserI live here every time I travel. His house is not only clean and well-equipped. Smart toilets, air conditioning, free parking, and lobby coffee machines are very convenient. What impresses me is the special details and intimateness of the service here. The staff is gentle, will respond in time if there is a need, and you can also store your luggage for free. Living here is as comfortable as in your own home. Long-term stay can feel full of sincerity, cost-effectiveness and experience are full [strong]
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