Hotels With Spa in Nagano Prefecture, Japan

The hotel is located pretty far from the train station. You will need to take bus to get to/from the train station. The hotel is walkable to the outlet but it’s a long walk so also expect to take bus to get to the outlet. The hotel has a lot of facilities, gym and onsen etc. However, the hotel is enormous so you need to walk for about 15 mins to get to the onsen if you live in the west wing. The gym is very small. The onsen is outstanding, it is spacious and has both outdoor and indoor onsen. There is a convenient store in the hotel and it has a large variety of food and drinks and also souvenirs.

I love staying here. Highly recommended for everyone seeking the hotel in Matsumoto. The hotel provides more things than I expected eg, welcome drink (including beer & highballs) public bath & tab, massage chair.

We had a lovely stay here. The view from the room was very nice. The free snacks and drinks every evening was a really nice touch and a great way to end the day. The room was comfortable and spacious. There is not much happening in the area and taxis around were quite expensive, however they did have a free shuttle bus from the hotel.

Absolutely loved this hotel! The design is very stylish and modern. The service was impeccable, and the rooms were great – quite spacious for Japan. Breakfast offered a wide variety of choices, and the onsen baths were incredibly clean. Highly recommend! I'm already planning to revisit this winter!

Matsumoto served as a convenient one-night stopover on my way to Kamikochi. Ever since my first stay at a Nono hotel in Tottori, I've been completely hooked. Now, whenever I visit a city with a Nono property, it's always my top choice. Nono positions itself as a city onsen hotel, aiming to provide an authentic hot spring ryokan experience right in the heart of the city. Guests are requested to remove their shoes upon entry, and the entire hotel features traditional tatami flooring. The top floor boasts both indoor and open-air hot spring baths, perfect for soaking away the day's fatigue. To top it off, complimentary ice cream is available after your bath! From 9:00 PM to 10:30 PM, they offer complimentary ramen. The soy sauce ramen, though simple, is exceptionally tasty. Guests can also help themselves to complimentary soft drinks. Nono's breakfast spread is also very impressive. During my stay, they even had all-you-can-eat melon, which was an absolute treat! The room size was perfectly adequate; we had enough space to comfortably open two 28-inch suitcases.

I am highly recommended to the couple and family stay with this hotel The check-in is very personal, room set up are incredible. All the staff are very nice, helpful and professional. The food was great in all seasonal dishes. The dish presentation is like a piece of art. The Osen facility is cozy and nice. You can't miss the outdoor osen with the nature

The location of the hotel is relatively remote, and there are no street lights. You need to take a car to get in. The taxi fare from Karuizawa Station is ¥1,200. There are many vegetables in the restaurant, and there is no meat in the breakfast! There are many kinds of champagne for tasting🥂The room is spacious, so you won’t feel cramped if you have friends to gather with

The hotel is next to the ski area.  I lived in the cottage of the hotel and it was clean and nice.  My cottage was not close to the main hotel lobby but there was shuttle van and it arrived very fast once we called.  The breakfast was very nice, particularly at the Karuizawa Grill.  I will definitely choose this hotel again.

Our family made a special trip from Tokyo to Nagano, and besides exploring the surrounding attractions, watching the snow monkeys soaking in the hot springs of Nozawa, and visiting the Togakushi Shrine, the highlight of this trip was staying at Issa no Komichi Biyu no Yado. Initially, we had modest expectations, thinking of it as just another experience. However, upon arriving in the snowy Yudanaka Shibu Onsen, we were immediately impressed by the warm and professional hospitality. From the thoughtful reception to the exquisite dinner and the unique public onsen, every aspect exceeded our expectations and left us pleasantly surprised. This wasn’t just a hotel stay—it was an unforgettable journey into the heart of Japanese onsen culture. If you’re planning a trip to Nagano, this is definitely a place worth visiting to experience the perfect blend of hot springs and nature!

Some of the best customer service we've ever experienced. Ms. Abe was wonderful and her English was excellent. The outdoor onsen was perfect, truly beautiful. A big, well landscaped area, truly relaxing. All guests get to reserve 30 minutes of private use each evening, which was wonderful, but you can also go back during men's time, women's time, or mixed if you want to enjoy some more. The breakfast was also very good, and the room was sizeable. This was our favourite stay in Japan.