Excellent hotel! We were upgraded to a deluxe king room, and the bed was huge and incredibly comfortable. The room also had a microwave and a washing machine, which was a great bonus. The large public bath and massage chairs were fantastic, and it was really helpful to have a Chinese-speaking receptionist at the front desk.
The rooms (just regular guests rooms, not even the premium ones) were very spacious and comfortable given their price. The warm atmosphere was very healing and I loved being able to bathe in hot springs after a tiring day of snowsports!
Although the hotel seemed quiet from the outside, we saw many guests staying inside and it was a pretty lively atmosphere, which is something I like.
The landscape is quite lovely too. Although there was little natural snow, the slopes were still fine to ski on due to their artificial snow machines. The slopes were very beginner-friendly as well, however, as they get more frequently used through the day, they tend to become really icy and difficult to ski on.
Overall, I had a great time! It was a shame that there wasn’t snowy weather to match.
I stayed at this hotel for one night, and overall, it was quite a pleasant experience.
I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way.
The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay.
The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building.
Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken.
That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay.
This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit.
That said, I genuinely enjoyed my stay and would consider coming back.
This place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night.
Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift).
Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room).
We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean.
Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am.
The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD.
Overall interesting experience but accommodation price is pretty steep IMO.
Onyado was a joy to stay in. Im sad I have to leave the hotel. It is so thoughtful with all the kind amenities!
I really love that shoes are not allowed indoors. The breakfast spread is also with good variety and extremely delicious Japanese style breakfast.
The rooms itself are spacious compared to the ones in Tokyo. I was able to enjoy the tatami floors!
The onsen is not large but is reasonable and never too crowded. The ambiance is also nice and it comes with a sauna. The tv contains congestion information so you can check it in advance!
Everything to love about this hotel, I think it’s one of the best I’ve stayed in Japan.
Really super recommend. would love to stay here again if I can.
The hotel was clean and tidy, and the service was excellent. The breakfast spread was fantastic. Its location is superb, being very close to both the city center and the train station, with convenient shopping options nearby. Highly recommend it, great value for money.
They kindly upgraded our room on the day of arrival! The location was super convenient for getting anywhere, and my boyfriend and I really enjoyed the private bath, which had flexible hours.
There was coffee and tea available at the front desk, which we took with us when checking out. It's a really great hotel!
Nicely designed hotel with nice room. Good service but you need to drive. Otherwise you are in an isolated location. However signage of hotel is not obvious on the road so we miss it twice!! Breakfast was limited so second day we drove out to a more local breakfast place. We did a room upgrade as we were inform via email from hotel that it was “nearer” to the entry hotel. But this was not really true as the hotel was basi3 big blocks lined up together at the back of entrance. So the nearest to the enter is not make a big difference!!
The room, while not large, was clean and comfortable, and the hot springs were very relaxing. The hotel paid attention to all sorts of small details, and in the evenings, they even offered complimentary soft drinks in the lobby, which was a nice spot to sit and chat. The breakfast had a good variety, though it leaned more towards Western tastes.
I brought my own snowboard to Karuizawa. It's a 70-minute Shinkansen ride from Tokyo Station to JR Karuizawa Station. The Shinkansen luggage racks have straps to secure snowboards. After exiting the station, head to the hotel service center (open until 7 PM) located on the far right of the 7/11 convenience store at the South Exit (Pic 7). You can drop off your luggage there and then explore the Plaza unencumbered. Take the brown hotel shuttle bus to B21, where The Prince is located, every hour on the hour and half-hour. Your luggage will already be in your room, but snowboards are not allowed inside. Each day, I'd take my own snowboard on the brown bus to the gondola at the East Building. You can buy ski passes and rent equipment there. Ski pass prices are shown in Pic 6. Only guests staying in the East Building can use the hotel's lockers for ski equipment. The West Building also has a gondola, but it requires a short walk. You can't enter the hotel wearing ski boots, but the Makibi restaurant seems to be an exception. After skiing, take the green bus back to the hotel. Of the two onsen, Hongye Bisen has newer facilities and better views from the outdoor bath. All Prince Hotel restaurants require reservations made via QR code. Pics 4 and 5 show the breakfast at the main building, which is high quality and delicious. From 10 AM to 8 PM, you can enjoy unlimited soft drinks in the bar area. Finally, use the luggage delivery service when checking out. I think The Prince offers the best value for money.
Amazing
175 reviews
9.4/10
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SAR 694
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9,4/10
Amazing
The hotel facilities, food, and staff service are all excellent.
We spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere. I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience. The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery. The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge. Was I would go back to Prince Asama and experience the scenery during a different season!
What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
Located about 20 minutes from JR Nagano Station, this hotel was a great choice for our trip, especially since we were driving. The highlight was the stunning mountain view from our room, stretching from sunrise to sunset—a beautiful and unexpected surprise. The hotel lobby feels high-class, but the rooms do show signs of age, with a dated interior. However, the onsen experience more than made up for it—spacious, relaxing, and the outdoor onsen offered an incredible view of the ice-covered mountains. A major highlight was the exceptional service. We encountered an issue with our luggage delivery, and three hotel staff members went above and beyond, patiently assisting us and coordinating with another hotel to ensure everything was sorted. Their kindness and dedication truly left a lasting impression. Overall, despite some aging aspects, I’d highly recommend this hotel and would definitely return on my next visit.
Nice hotel with beautiful hot springs. Both dinner and breakfast were great, although quite a lot of people. Also, it’s a family hotel, so if you don’t like being surrounded by children, cannot recommend.
I am highly recommended to the couple and family stay with this hotel The check-in is very personal, room set up are incredible. All the staff are very nice, helpful and professional. The food was great in all seasonal dishes. The dish presentation is like a piece of art. The Osen facility is cozy and nice. You can't miss the outdoor osen with the nature
Overall it was a great stay. The pros: Facilities were great. Log cabins were clean and cosy. Staff were attentive if you needed assistance. Bath house was out of this world, especially the outdoor section. West high speed ski lift was out of order, and some ski runs not operating as normal, but the skiing was great. You can also order pizza delivery to your room if you wish. The cons: TV's in the cabins were japanese channels only and old TV's. If only they could update TV's or provide a Fire Stick so you can cast Netflix on request. Courtesy bus system was confusing, but once you got the hang of it it was ok. If your staying in cabins your meant to bring you ski gear with you. Would be nice if you could leave it at the ski slopes, and not have to carry it back to the cabins. Breakfast is expensive, so we got convenience store food for breakfast each morning
Wow! An amazing little Ryoukan in a lovely town with fantastic owners. This ryoukan is a traditional old fashioned style with a lovely private onsen in pictures The room was large and your right on top of one of the 9 onsens. As a ryoukan in the town you will have access to the 9 healing onsens which you can use at your leisure and complete the denyouko towel for blessings The onsen is run by a lovely lady who is really friendly. Typical Amenities included plus free yukata and geta to borrow whilst your walking between hot springs plus free cold milk which is just heavenly after a hot soak. Honestly the cold milk really made my day!! 🥰 Air conditioning was very effective considering the size of the room and the breakfast was too much to finish and offered a taste of everything Lastly you are on top of the onsens as soon as you step out and monkey park is a 25 minute walk north but talk with the Owner, she has a link to the Monkey security cameras so can tell you ahead of time if theres any up there to see currently (i went during Estrus season so no monkeys for me) When it came to checkout the lady gave me a small bento of Onigiri and Pastries and even drove me down to the local station 10/10 would stay again
I'd give it more points if I could. I think this is my best experience with a hotel so far. Everything was excellent from the beginning to the end. I am in love with the place and long to be back again someday
Our family with three generations very much enjoyed the food, bath, and hospitality at Yakuoin. We have very little Japanese, but felt welcome and had an English speaking guide for the morning service and tour at Zenkoji Temple.
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