Hotels With Spa in Nagano Prefecture, Japan

I love staying here. Highly recommended for everyone seeking the hotel in Matsumoto. The hotel provides more things than I expected eg, welcome drink (including beer & highballs) public bath & tab, massage chair.

I just love this stay. Most recommended . The hotel structure is so classy . So luxurious and so clean. So happy and so satisfied.

Hotel staff service was top tier. Check-in counter staff allowed me to use their telephone for local call when I needed it urgently and even asked if I would be okay with Japanese and offered to help me call. Felt really relieved that help was provided without me asking and it was really touching. Check in counter staff were also sincere with their service and had wide smiles on their faces. The room was quite old but clean, quite contrasting to the modern lobby they had. Breakfast was amazing, so much choices (from smoothies to a katsu station) and delicious. Would recommend if you have the time in the morning.

Matsumoto served as a convenient one-night stopover on my way to Kamikochi. Ever since my first stay at a Nono hotel in Tottori, I've been completely hooked. Now, whenever I visit a city with a Nono property, it's always my top choice. Nono positions itself as a city onsen hotel, aiming to provide an authentic hot spring ryokan experience right in the heart of the city. Guests are requested to remove their shoes upon entry, and the entire hotel features traditional tatami flooring. The top floor boasts both indoor and open-air hot spring baths, perfect for soaking away the day's fatigue. To top it off, complimentary ice cream is available after your bath! From 9:00 PM to 10:30 PM, they offer complimentary ramen. The soy sauce ramen, though simple, is exceptionally tasty. Guests can also help themselves to complimentary soft drinks. Nono's breakfast spread is also very impressive. During my stay, they even had all-you-can-eat melon, which was an absolute treat! The room size was perfectly adequate; we had enough space to comfortably open two 28-inch suitcases.

Compared to Prince West, The Prince is much quieter and cozier. The room comes with a kitchen and the bathroom is spacious. Our room was on the first floor which opens directly to the outside, so when it snowed my daughter ran happily outside to make a snowman. There was a lounge serving drinks and wines, which all guests could enjoy, what I appreciated the most is the library setting with books to read. Service was phenomenal, the reception and all staff members were helpful.

An old-money style hotel. It's about a ten to fifteen-minute walk from JR station, just past the outlet mall parking lot. The hotel offers a free shuttle mini-bus to the station, running roughly every half hour during the day. We happened to visit during autumn leaf season, and the 'Maple Leaf Onsen' (hot spring) certainly lived up to its name – it was beautiful. We didn't have dinner at the hotel because it required advance booking. There were plenty of dining options at the outlet mall and near the station. The hotel also has a FamilyMart convenience store, and from what I saw, it was well-stocked and very convenient.

We booked three rooms for three adults, but one turned out to be a sofa bed. It was quite hard and narrow (around 90cm wide), making it very uncomfortable for an adult to sleep on. While the suite's living room was exceptionally spacious, it felt largely wasted. The hotel's spa wasn't particularly impressive, so we skipped it. Overall, for over 7000, it was quite disappointing. However, the hotel's location is truly superb, offering great convenience for getting around. Due to this experience, I wouldn't book a suite again. The room's carpet also had a persistent, unpleasant odor that wouldn't dissipate, even with the door closed, and the bathroom's shower fixtures weren't working properly. The hotel's courtyard, though pretty, was far too small. On the positive side, the service was genuinely excellent, and the complimentary round-trip shuttle service to the train station was incredibly convenient. A standard room might be acceptable for a single night's stay, primarily because of the fantastic location.

The nearest ski-in/ski-out hotel to Norikura. The cable car ticket is relatively cheap, 4,000 yen a day. Equipment rental is average, and there is no discount for rooms booked on Ctrip. Breakfast and dinner buffets, with two kinds of sashimi, but a little cold. Be careful of poor digestion if you eat cold sashimi for breakfast. The long line for the dinner buffet is a bit inefficient, it is better to be free to get the dishes you want, or just queue up by dish. The ski slopes in Norikura are good.

The environment is antique, every place is full of details, the room has a first-class view, the open-air hot spring has a flavor, and the overall environment is comfortable. One berth and two foods, the quality of food is good. The service attitude is friendly and professional, and it is more traditional Japanese culture when sending us out of the hotel.

Really beautiful resort, love the free rental Onsen it’s really nice, if you don’t need room cleaning service you can get 2000yen coupon for souvenir shop. It’s close to the outlet only 10mins driving distance. There is a 7 eleven close to the hotel but need to be aware that the convenience store will be closed at 2300.