Hotels With spa in Western Province, Sri Lanka

Everything is clean. The view is perfect. The room is quiet. The shower has good water pressure. The wifi is working perfectly. Free shower gel,shampoo, conditioner toothbrush /toothpaste. Very nice infinity pool at the rooftop whit a stunning view. Thr rooftop bar has a stunning view. The spa area has a small sauna for max 2 people (just for man) the ladies have a steambath, a whirlpool whit see view, gym, yoga/ dance room whit mirrors - there was no wardrobe

Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu. Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened. It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.

We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences.

Amazing hotel. Very good staff and service. They always greet you smiling. They upgraded us to Executive room for a small price. Fahad- thanks for all your help. Breakfast spread is amazing. Everything is worth trying.

Very good hotel, close to everything. Good breakfast - variety of dishes, local and international, but slightly overpriced. Nice pool, didn't check the gym. Bed is comfortable. Room temperature can be regulated. Somewhat slow check in process, but they offer tamarind juice on arrival. Didn't try coconut at the bar, you can buy them outside for 150 LKR ! Uber Eats can be ordered to the hotel in case you want to try other restaurants.

Avoid: Misleading Room Categories & Poor Service I booked two ”Superior King Rooms,” but upon arrival, the hotel claimed this category doesn't exist and forced me into basic ”Deluxe” rooms. They continue to advertise these non-existent categories online. As a family with elderly members and children, we were also assigned rooms at opposite ends of the floor, despite our request for proximity. Management was dismissive and blamed the booking platform rather than taking responsibility for their own inventory. Be aware: What you book is not what you will get. I expected 5-star service but received a downgrade and zero accountability. Save your money and look elsewhere.

The hotel room offers a direct view of the seaside train, and there are convenient amenities within walking distance such as supermarkets and restaurants. It's quite convenient. As soon as you enter downstairs, all the staff are enthusiastic about helping you with your bags and with security checks. I also noticed that flight crews from Emirates or Qatar Airways stay at this hotel. The window seats in the breakfast area have a perfect view of the seaside train passing by, so the location and view are excellent. Thanks to the hotel, we have a wonderful memory of our trip to Sri Lanka.

We stayed at the hotel for one night before flying from Colombo to Russia. And it was the perfect choice! We were impressed with its friendliness, cleanliness, beautiful, cozy lounge areas, and spacious rooms! It's a great choice for a pre- or post-flight getaway! We were greeted from the very beginning upon arrival, our luggage was taken, and we were escorted to check-in. While we waited for our keys, we were given cold towels to cool down with and refreshments. It was the first time we'd encountered cold towels—just what we needed, as it was incredibly hot! We were upgraded to a Superior Room with a complimentary room view, which was very nice. Location: The hotel is 15 minutes from CMB International Airport. This is a definite plus, because the next morning we called a taxi and were at the airport in just 15 minutes. It's not on the ocean, but it's located next to a beautiful lagoon—the view is stunning! The ocean is an 8-12-minute drive away, and the same distance to a street with shops, cafes, and bars. Rooms: spacious, clean, with a wonderful balcony for the whole group! I'd call the shower a tropical downpour because of the incredible pressure! It has everything you need for comfort. A refrigerator is the only thing missing in the rooms. Amenities: The hotel has a pool, a restaurant, and a rooftop bar—everything you need. Food: We didn't include breakfast in our rooms because the Sasha food court was nearby, where you can eat for half the price. But we did have dinner on the day of our arrival at the restaurant, at tables on the shore of the lagoon—it was amazing! The view is like being in a fancy restaurant. The prices aren't exorbitant, but the quality of the food is average. The food is worse than in Viligama. The pizza tasted like it came straight from a ribbon, the steaks were a bit dry, and the seafood was a bit underwhelming. 😏 But we've already been spoiled by the good food in Weligama. Overall, the restaurant is perfect for a snack and cocktails with a great sunset view! The service: simply wonderful! Like a hotel in the Maldives)) They bring everything, help everyone, and don't even let you bring anything to the table yourself—they do everything for you. It was a real hit! Conclusion: this is a wonderful hotel for a getaway before or after a flight! A couple of days here is a great option.

Great hotel, except for location. A little too far from city and markets, but a great tuk-tuk ride was exciting. Staff friendly and helpful.  The Fishery Grill and Bar has sensational food. Good prices. Bed was super comfy. Groundsman was super good showed us a cool out of the way place to sit and watch the ocean. He also bought us each a coconut to drink.

Lovely hotel in a great location with exceptionally friendly, well-trained staff. The breakfast buffet had a very wide variety of choice and service was excellent. The rooftop pool and bar was a great place to unwind with very attentive personnel and, on occasion, entertainment. We would definitely stay here again!