Hotels With Spa in Sousse, Tunisia

Disappointing for this price and for a 4 stars hotel. Room was barely acceptable, clearly not cleaned below the beds, no glasses, no towels, soap and shampoo containers almost if not empty upon arrival and were not filled at all during our stay. Towels were a nightmare to get: sometimes just enough, sometimes missing one, sometimes missing two. Getting an iron was a battle and forget about laundry service. Requests were not always met with a nice answer, they painted a room next to ours taking no precautions, getting the smell far into ours. Lunch was excruciatingly expensive for the area, forget about it. Included breakfast and dinner were OK. Location was very nice, although the surroundings are a bit dead..

Location, service are good!

Apart from the fact that they don’t provide daily water in half board accommodation and you should pay for it on meals! Every other thing is superb

The hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great. The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...) Biggest weakness: 1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho. 2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that) 3- Booked an all inclusive and still need to pay for the gym? why?

Nothing to complain about, magnificent

This is our second time at this resort. The parking is very square, the security is strict, the environment is safe, quiet and very relaxing. The buffet is rich and the staff are friendly and enthusiastic, always able to provide timely help when needed. The staff are all fluent in English and can communicate easily! A very cost-effective resort. I will definitely come here in the summer next time because the swimming pool looks really beautiful!

Wonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously. The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay. The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day. The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay. I would like to extend a huge thank you to the remarkable team.

The hotel environment is first-class and the sea view room price is very favorable. It is recommended to stay. The only unpleasant thing is that when checking in, the receptionist insists that you send him a confirmation email for the reservation. This is very strange. No hotel has such a requirement, and giving him a screenshot of the reservation is not enough.

Beach is good with plenty of sunbeds Very nice pools and inside seawater pool is amazing Unfortunately some sunbeds covers were very dirty ( picture attached ) Otherwise all staff reception and staff are well cooperating and great ( Ghofrin and Jehid specially )

Very good hotel, reasonable SPA price, 20% discount for hotel guests, special technicians are in place to abide by the law, Ctrip also offers a buffet dinner and breakfast for low room rates, which is really a pleasant surprise! There is also a karaoke PARTY in the hotel lobby at night. In short, this is a perfect accommodation experience!