Hotels With Spa in Mardin Province, Türkiye

A good option for a Mardin stay. It is clean, the staff is incredibly nice and always available to help (even though the english level of some staff members made the communication a bit difficult sometimes, but we always worked things out). Gym is good and the pool area is really nice. 10 minutes drive from the old city. Really recommend it 😃

I stayed for two days and there was no inconvenience. Minibuses often run to the old city center, so I used it often. The staff are friendly everywhere, so I didn't feel the need to talk about it.

I liked the hotel and its facilities. I lost my phone in Mardin and the reception helped me find it technically. I have only one complaint. I bought this hotel through Trip.com. But the reception kept telling me that a reservation was made and payment was not received. They claimed that I did not pay even though I showed them my credit card statement and the screenshot I took from the trip application as PAID. There is obviously a systemic non-contact situation that has nothing to do with me. The receptionist tried to charge a credit card registered on the internet without my permission and when she could not receive payment, she said that my credit card was not valid. I made the payment through the application once and did not allow it to be recorded. I did not make a reservation as a prepayment, I paid in full, why would I record my credit card in the system and connect it. We encountered this problem when we entered the hotel, they did not solve it and when we left, they came again with the same statement and insisted that we did not pay even though we tried to say that we would catch the plane. The only thing that overshadowed my hotel stay was this lack of communication. If you make a payment from this hotel through another intermediary and purchase a service, be sure to keep the statements and screen recordings showing that you made the payment, you will not be able to justify yourself later.

Very good airport hotel, only 800 meters from the airport, ten minutes walk, the hotel environment facilities and services are very good, cost-effective, highly recommended, the best place to transfer back to China, you need to book in advance.