Hotels With Spa in Samarqand, Uzbekistan

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

I was there off-season on March 8. There weren't many people in the hotel, the rooms were clean and tidy. There weren't enough robes in the room and I would have added something moisturizing for the body (cream) to the cosmetic set. A corkscrew and glasses. Overall, I recommend it, including using the spa area. There was no one there off-season, which is how I like it)

We were thoroughly satisfied with our stay at this hotel. Upon arrival, the front desk manager kindly upgraded our room to a suite in celebration of my wife's upcoming birthday—a thoughtful gesture that set the tone for our visit. The suite, featuring a separate bedroom and living room, was impeccably clean and beautifully maintained. Breakfast was delicious, offering a wide range of continental options. While I would have appreciated more local dishes, the variety and quality were excellent. Both the reception and dining staff were friendly, attentive, and eager to assist. The SPA area and swimming pool were spacious, clean, and designed to offer plenty of privacy, even when other guests were present. Tip: About 100 meters to the left of the hotel, there’s a fantastic local BBQ restaurant with affordable, tasty food. A heartfelt thanks to the hotel management and staff for the upgrade and making our stay truly memorable.

The room is clean and hygienic, with a river view outside the window, very quiet. The front desk is friendly and the service is good! There is no toothpaste and toothbrush in the room, you need to bring your own

[Luxurious stay in Samarkand] This hotel is located about a 5-minute walk from Registan Square in Samarkand, and it seems that a wedding hall for locals is also located next door. The luxurious interior matches that, and the lobby entrance raises your expectations for your stay. One of the hotel staff spoke a little Japanese, and although he spoke broken Japanese, he greeted me kindly with a ”hello.” The room had an elegant atmosphere, and the bed was comfortable. In addition, the breakfast buffet had a wide variety of options, and was very satisfying and delicious!

Although it is a distance from the scenic spot, the price/performance ratio is very good The room is clean and the hotel looks like a palace. It is first-class. The staff were also very friendly, helping with luggage and providing the night show time at Registan Square.

The bad communication of the hotel with the service ...1 First on arrival forced to pay some tax ... although taxes are included in the price ... 2 Secondly stated that the number at all was not paid ... and had to find out with a trip com where the prepaid money was gone

I stayed for one night on Samarkand sightseeing. Amenities are also substantial. The room is clean. The breakfast was delicious. The restaurant in front of the hotel was delicious. There are convenience stores, and I think it is perfect for sightseeing.

This is a wonderful small boutique hotel located in a historical ditrict of samarkand (so called ”Russian Samarkand”). major sightseeings are not the next door.. but not far away... Personnel is very helpful and attentive. Rooms are adequately sized and have almost all the necessary amenities. They serve a plentiful and tasty breakfast buffet(unfortunately, some hot dishes turned out to be cold... hope that was a one-off case). in general - highly recommended hotel..

Arrivée tardive accepté et enregistrement rapide. La chambre était sous les combles il faisait chaud