Travelled by express bus from Tokyo, super convenient as bus stop is in the hotel car park. Friendly front staff who spoke English, quick check in process, super nice location with a cute street with shops adjacent. Breakfast was standard, fantastic view of Fuji from restaurant and room. Nice Italian restaurant on ground floor, open long hours. Room was comfortable and had everything needed. If you enjoy roller coasters, then the Fuji-Q park will be a good visit. Free shuttle to the village with the lakes and cable car to view Mt Fuji, although it’s a short 30 minute walk. Very enjoyable one night stay.
I was quite worried because some of the recent reviews were disappointing, but although there were quite a lot of people, we didn't have to queue for meals, and we were able to relax in the hot springs, which became a very fond memory. The kids also had a lot of fun with the playground equipment in the basement and said they wanted to go back again. However, there was a bit of a queue after we finished eating, so I think it might be better to dine earlier. The food was very delicious. It's a very good inn and I recommend it.
Strongly recommended! We returned after 6yrs and still the best hotel. The AMAZING view of Mt Fuji is definitely unforgettable. We are very lucky to see Mt Fuji every morning (4days) from our room. The room size is consider very big in Japan for 3 of us. Onsen is also one of the best places to visit in the hotel. Restaurants and convenient shops are walking distance less than 10mins. Ample parking lots available for hotel guest too.
It is a resort tucked away from the busy Kawaguchiko station area, yet convenient to go to the station for sightseeing buses thanks for the hotel shuttle bus. Please check the shuttle schedule on the hotel website. We really enjoyed the beautiful hotel garden and trails by the lake outside the hotel. You can also rent bikes from the hotel with minimal fees and ride around the lake. The buffet breakfast has variety of both Japanese and western options. We had dinner in the hotel too since there is no restaurants in the vicinity. The food is fine but pricey. The onsen is nice. I am not sure it is hot springs water though. Overall it is a very nice hotel and we had a relaxing day here.
Nice cosy hotel. Hotel parking very limited, got to park outside parking, got 1 at 700 yen for night parking 1900-0700. Nice breakfast buffet & ice cream after onsen. Got 2 massage chair, same level as onsen. There's free washing machine usage only beside men onsen so quite inconvenience for ladies to use. Dryer 20mins @100yen.
Lovely property in a great location. You’re slightly more off of the beaten track but the tourist bus stop is right out front of the hotel. Great being right by the lake. Amazing room, massive for just me. There’s no shower in the room just a toilet but the onsen was lovely and you can shower in there. Older property also be aware those with accessibility needs the hotel is up quite a steep slope/numerous stairs and then when inside there’s no lift so I had to carry my luggage up and anyone with mobility issues would struggle as I believe all the rooms are on the first floor and that’s after tackling the way up to the hotel. Staff were lovely, can’t comment on dinner or breakfast but a great traditional ryokan stay.
The most satisfying hotel on this trip. I stayed in the presidential suite. When I got off the car, I saw the waiter waiting in the parking lot with the check-in form. The room was super large, with its own yard and outdoor hot spring bath. The water quality and temperature were very good. There was one more presidential suite in the lounge than in other guest rooms. Each guest room had its own dedicated restaurant for dining. The breakfast waiter was waiting outside the gate, waiting for us to come out and lead us to the restaurant. The service made you feel comfortable. Free drinks. Starbucks coffee, red and white wine, and various soft drinks, pick up in the lobby. It is very close to Kawaguchiko, just a few minutes' walk. I will consider staying here next time I come to Kawaguchiko.
Japanese style hotel. A bit old and outdated but I think it's charming with Tatami, futon and closet like where Doraemon sleep.
If you arrive at station after 3 pm you can call hotel for free pick up service, just 10-15 mins then they're there.
We've got a room at 10th floor so bit of a walk from main building to our room but it's fine there, great view of Fuji and lake.
Room were nice in Japanese style like I ever read in manga.
Our rate were breakfast and dinner included. Then they arranged for you as the time you prefer. Excellent food and super good service! Even they speak 99% only Japanese but service is extraordinary.
Don't miss the onsen too, cool experience to take a bath with a view.
They also have shuttle service to train station , just ask reception ,free of charge.
The world oldest Ryokan and hotel is definitely worth the title. We arrived at a much later timing, 3 hours after our check-in to be precise because of detour and traffic conditions. Location wise is definitely not the easiest to reach with other transports beside driving there. However we give 5 stars because we don't it that much of a hassle to us. In terms of service, it's extremely excellent. When we arrived, we will greeted by the staffs, luggage being handled and bring to our room for us. Even though we were late for our dinner (last timing 6.30pm), the staffs was still very accommodating and arrange it for us at 6.45pm while explaining to us the facilities, rules and regulation of the place and etc. While having the dinner and breakfast, the staffs will explain each of the various dishes before we begin eating and will leave the room after explanation in order to let us enjoy. The onsen was great and definitely a must try. Everything about this place is so perfect that we will definitely go back a second time with 2 days in a row to fully enjoy and relax.
A small hotel under Mount Fuji, the scale is not large, the traffic is inconvenient without a car, the environment is very good, the mountain view of Fuji is very beautiful, the hot spring is also good, breakfast and dinner are quite satisfactory, I want to experience the recommendation of the forest nature.
Very Good
8 reviews
8.7/10
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8.3/10
Very Good
OOnsiriJapanese style hotel. A bit old and outdated but I think it's charming with Tatami, futon and closet like where Doraemon sleep.
If you arrive at station after 3 pm you can call hotel for free pick up service, just 10-15 mins then they're there.
We've got a room at 10th floor so bit of a walk from main building to our room but it's fine there, great view of Fuji and lake.
Room were nice in Japanese style like I ever read in manga.
Our rate were breakfast and dinner included. Then they arranged for you as the time you prefer. Excellent food and super good service! Even they speak 99% only Japanese but service is extraordinary.
Don't miss the onsen too, cool experience to take a bath with a view.
They also have shuttle service to train station , just ask reception ,free of charge.
AAshleyLovely property in a great location. You’re slightly more off of the beaten track but the tourist bus stop is right out front of the hotel. Great being right by the lake. Amazing room, massive for just me. There’s no shower in the room just a toilet but the onsen was lovely and you can shower in there. Older property also be aware those with accessibility needs the hotel is up quite a steep slope/numerous stairs and then when inside there’s no lift so I had to carry my luggage up and anyone with mobility issues would struggle as I believe all the rooms are on the first floor and that’s after tackling the way up to the hotel. Staff were lovely, can’t comment on dinner or breakfast but a great traditional ryokan stay.
GGuest UserFor any Yuru Camp anime fans, if you also are interested in an Onsen experience this is the perfect place. The facilities and staff are amazing! I couldn't believe the size of my room, especially after coming from a business hotel in Tokyo. I thought Deluxe Twin was just the ”deluxe” version of a standard single twin size bed room instead of two twin beds but there are no complaints.
Given it's more remote location I was expecting zero English but I was so surprised at how well some of the staff spoke English and had print outs for English speakers. I have to shout out two staff members, Nozomi and Joon Bae's english combined with my limited and grammatically atrocious Japanese they went above and beyond making me understand how everything worked as well as assisting me with my ventures outside of the onsen. They have two e-bikes available for rent which I rode to the next station on the minobu line so I could visit the school that was used in the anime as well as get a taxi to take me to Lake Shibere, from episodes 6 and 7 of season one.
It was my first time in Japan, being the only foreigner at the hotel for the two full days, I only visited the baths once however the facilities are amazing and I plan on going back to use the Onsen more.
GGuest UserThe world oldest Ryokan and hotel is definitely worth the title. We arrived at a much later timing, 3 hours after our check-in to be precise because of detour and traffic conditions. Location wise is definitely not the easiest to reach with other transports beside driving there. However we give 5 stars because we don't it that much of a hassle to us. In terms of service, it's extremely excellent. When we arrived, we will greeted by the staffs, luggage being handled and bring to our room for us. Even though we were late for our dinner (last timing 6.30pm), the staffs was still very accommodating and arrange it for us at 6.45pm while explaining to us the facilities, rules and regulation of the place and etc. While having the dinner and breakfast, the staffs will explain each of the various dishes before we begin eating and will leave the room after explanation in order to let us enjoy. The onsen was great and definitely a must try. Everything about this place is so perfect that we will definitely go back a second time with 2 days in a row to fully enjoy and relax.
GGuest UserI was quite worried because some of the recent reviews were disappointing, but although there were quite a lot of people, we didn't have to queue for meals, and we were able to relax in the hot springs, which became a very fond memory. The kids also had a lot of fun with the playground equipment in the basement and said they wanted to go back again. However, there was a bit of a queue after we finished eating, so I think it might be better to dine earlier. The food was very delicious. It's a very good inn and I recommend it.
KKareenCAmazing place with great everything!
Staff were so kind with lots of inclusions; free parking, free amenities (some rentals like yakata, baby supplies etc), free afternoon snacks/drinks in the lobby.
Great view all round - from our room, hotel lobby/lounge and where dinner/breakfast was served
Had the public laundry, public baths (which we didn’t use as we booked a private bath), massage chairs - they had a blood pressure machine near them.
Food served during breakfast and dinner were delicious, so fresh and great variety.
Highly recommended, would def stay here again when we come back :)
AAnonymous UserStrongly recommended! We returned after 6yrs and still the best hotel. The AMAZING view of Mt Fuji is definitely unforgettable. We are very lucky to see Mt Fuji every morning (4days) from our room. The room size is consider very big in Japan for 3 of us. Onsen is also one of the best places to visit in the hotel. Restaurants and convenient shops are walking distance less than 10mins. Ample parking lots available for hotel guest too.
CCameo19Travelled by express bus from Tokyo, super convenient as bus stop is in the hotel car park. Friendly front staff who spoke English, quick check in process, super nice location with a cute street with shops adjacent. Breakfast was standard, fantastic view of Fuji from restaurant and room. Nice Italian restaurant on ground floor, open long hours. Room was comfortable and had everything needed. If you enjoy roller coasters, then the Fuji-Q park will be a good visit. Free shuttle to the village with the lakes and cable car to view Mt Fuji, although it’s a short 30 minute walk. Very enjoyable one night stay.
AAnonymous UserThe staff were professional and took very good care if us. They speak excellent and fluent English.The room was immaculate and well-appointed, with all the amenities I needed to make my stay as comfortable as possible. The hotel’s restaurant was also a highlight of my stay. The food was delicious and expertly prepared, and the service was top-notch. The staff was attentive and accommodating, making sure that every meal was a memorable experience. With the mt fuji view in room, highly recommended for a stay here and enjoy.
CC.H.Very nice hotel with great service. The garden is really nice to walk around with river flowing through it. Rooftop onsen in the evening as the sun sets is the highlight of the trip. The drum performance at night followed by bingo game was really captivating. Shoutout to Yumi who guided us to our room and explained all the hotel amenities and services. Food is extensive though taste wise in find not as tasty as what was offered in Tokyo. Tips: wake up early to take pic of Mt Fuji as I noticed by 11am the mountain was already hiding within the mist.
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