The room was probably just renovated, and all facilities were clean, tidy and comfortable. The hotel is located in the city center and not far from tourist attractions, which is very convenient. There is a problem. We booked the same room type with a friend. Our room is on the first floor, and the windows are opposite to the windows of other guest rooms, which are very close. However, the room that my friend booked on another website was upgraded to a suite on the 4th floor. Are Ctrip users unwelcome?
Hotel near Canberra City Centre,Canberra100% of visitors choose this area
GGuest User2025.02.23
Check-in service was a bit slow as only one staff member at the desk, and also tickets that weren’t included for the Pompeii exhibition weren’t available for some reason, so we had to wait a while before we actually received the tickets.
We were last at this hotel just before Covid hit, so there was a marked improvement, but windows need to be soundproofed and also blockout curtains need to be laundered as they were very dusty.
The bar staff were great!
All in all, we enjoyed our 2day stay!
Our internet service wasn’t good / and shower had a little bit issues. The hotel solved it quickly . The hotel service is excellent. in the room it provide coffee machine / kettle - Italy good brand . Also I really like the shower gel / body lotion provided by the hotel - these all 5 stars hotel standard. It is highly recommended. The only thing I can criticize to the hotel is it should replace the shower head .
We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing.
Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes.
The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels.
One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable.
As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced.
Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal.
Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.
Hotel near Canberra City Centre,Canberra100% of visitors choose this area
AAnonymous User2025.06.02
Family Room is a basic one, 1 double bed, 1 sofa bed and 2 twin beds.
The toilet is also for reduced accessibility ppl, so almost no barrier between shower place and the toilet area. Water around after the shower.
2 washing machines and 2 dryers are available in the basement. AUD 3 for each service.
Hourly carpark right next to the premises. Free of charge during public holidays.
First time stay in Canberra. Hotel Kurrajong, what a perfect place to stay. Quaint little boutique hotel with a charming onsite restaurant. Staff were courteous and friendly. We dined twice in the hotel restaurant during our three night stay. Food was delicious and the ambience was lovely. Hotel had a beautiful fireplace at the entrance. There was an onsite gym but no pool. Highly recommended.
Little National CBR is great for a visit to CBR. It is perfect for a couples getaway. The rooms are very private, The blinds are total blackout - which is great after a long flight and the beds are like sleeping on clouds and are super large. I love staying here.
Took my relatives from overseas to visit Canberra. It was a nice stay. The hotel is in a great location plus parking is free. Rooms were comfortable and clean. Surprisingly the buffet breakfast was nice and value for money. Received the discount voucher from the hotel for my next stay. Will definitely come back when visit Canberra next time :)
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JJamieWe recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing.
Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes.
The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels.
One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable.
As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced.
Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal.
Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests.
GGuest UserFirst time I've stayed here and from the time I entered the door, until I left the hotel, everything was perfect. I will certainly stay there again.
EElaine Yuen YanThe hotel is quite good. The parking was in increased to A$28 if not pre-booked but trip.com says only A$15 and no need to book. The hotel ended up waiving the first night parking when we asked and we parked on the street the next day.
The hotel room is very big and the beds are quite firm and comfortable. The bathroom is a good size but would appreciate rubbish bags into the bins because it feels like I can't even put in banana peel because I don't want it to go to mush inside the bin and someone has to dig it out and wash the bin.
There is an iron and ironing board in the room with safe, extra blanket and pillows. The only complaint for the room is probably the noisy air conditioning.
Food at the bistro inside the hotel was pretty good for dinner and the buffet breakfast had a good variety but it is the same everyday.
GGuest UserI recently stayed at Rydges Canberra and, overall, found the experience to be quite average. The hotel didn’t quite live up to my expectations — while it wasn’t bad, it also wasn’t particularly memorable.
The room itself was clean but pretty basic and somewhat dated, lacking the comfort or extra touches you'd hope for at this price point. One thing that stood out as a bit off-putting was the parking fee — $25 per night seemed steep, especially considering the overall value of the stay.
On a more positive note, the breakfast was definitely the highlight. The food was fresh, well-prepared, and offered a good variety — a great way to start the day.
In summary, Rydges Canberra was okay for a short stay, but it didn’t impress. I’d consider other options next time unless the breakfast alone is enough to bring me back.
AAnonymous UserI've been to Canberra twice. This is the best hotel I've stayed in. It's really nice. The staff are warm and considerate. The room is big, new and smells good. There were 4 people here this time and we had an extra bed in the living room. It's very convenient. It's only 5 minutes away from Parliament Hill in Canberra. It's in the center of the city. The location is very good. Parking is free on weekends. It's really good. Next to it is the Burbury Hotel, but this hotel has excellent value for money. It's really good. It's clean and comfortable. The location is great. Excellent, I will continue to stay there if I have the opportunity in the future, 5-star recommendation! Canberra feels great this time 😌
RRicky WingGreat location close to a Canberra Centre
Amazing facilities with gym/ swimming pool/ multi function room.
Very spacious bar restaurant for happy hour and gathering.
MmelG65Little National CBR is great for a visit to CBR. It is perfect for a couples getaway. The rooms are very private, The blinds are total blackout - which is great after a long flight and the beds are like sleeping on clouds and are super large. I love staying here.
GGuest UserCheck-in service was a bit slow as only one staff member at the desk, and also tickets that weren’t included for the Pompeii exhibition weren’t available for some reason, so we had to wait a while before we actually received the tickets.
We were last at this hotel just before Covid hit, so there was a marked improvement, but windows need to be soundproofed and also blockout curtains need to be laundered as they were very dusty.
The bar staff were great!
All in all, we enjoyed our 2day stay!
SSC24We stayed here for 2 nights on the way back from Sydney. Spacious room, clean and comfortable bed. Reasonable parking rate at $12 per night with multiple entry and exits, and ample parking spaces. Good location in a quiet area, not too far away from the CBD. Walking distance to Westfield Belconnen. Will stay here again.
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