Hotel near Yokohama City Centre,Yokohama1.7% of visitors choose this area
EErica tay2026.04.19
Stayed here during my trip and overall it was a very pleasant experience. The hotel is very clean and modern, and the location is excellent with easy access to Minatomirai attractions. The view from the hotel is also very nice, especially at night 🌃
The staff were polite and service was smooth throughout the stay. Facilities are well maintained and the room was comfortable.
However, one thing to note is that the hotel is quite strict with check-out timing. I requested for a late check-out (even just 1 hour), but it was not allowed. So do plan your timing properly to avoid rushing.
Overall, still a great hotel and I would recommend it for its cleanliness, location, and comfort 👍
Hotel near Yokohama City Centre,Yokohama1.7% of visitors choose this area
GGuest User2026.02.26
Excellent location and fantastic views! The hotel itself feels a bit dated, and the toilet rooms don't have a spot to put your phone. Overall, though, the facilities are very well-maintained. The staff's English isn't great, but they are polite.
This hotel offers great value for money. It's my second time in Hakone, and compared to the hotels by Lake Ashi, this one feels much newer. The rooms are quite spacious for Japan, with a 1.5-meter bed and a 1.1-meter bed side-by-side. The toilet is separate from the shower, which is a wet/dry design. The view from the window is also lovely. The hot springs are on the sixth floor, featuring both outdoor mountain-view onsens and indoor ones. The outdoor area also has a single and a double private pool, which is a nice touch. Overall, it's pretty good. The breakfast and dinner are more Japanese style, with ramen, miso soup, sashimi, and sweet shrimp. The mattress in the room was really comfortable. All in all, a great stay. Right opposite the hotel is the Okada Museum of Art, which I highly recommend visiting, especially as a Chinese person. The first floor of the five-story museum is dedicated to Chinese porcelain from various dynasties, with the oldest being a green-glazed阁楼 (pavilion) from the 2nd-3rd century BC (Former Han Dynasty), standing about a meter tall. I won't say too much more, as photography of the artifacts is not allowed.
Hotel near Yokohama City Centre,Yokohama1.7% of visitors choose this area
GGuest User2024.07.17
Was a bit far from Yokohama station and a pain to find on road but next day, worked out underground mall route but a lot of different exits. Room was small with balcony inaccessible for fresh air. Luggage storage was available for free but laundry only had two machines so had to wait for other guests to finish ... then wait some more for them to actually come get it.
Hotel near Yokohama City Centre,Yokohama1.7% of visitors choose this area
AAnonymous User2026.01.29
The hotel is quite new, and the amenities are excellent. They even have a fridge and a humidifier, and the desk is a standing desk, which is a nice touch. The bed was super comfortable, and I had a great night's sleep.
It seems all the single rooms are at the end of the hall and don't have bathtubs. If you really like a tub, you might want to book a slightly more expensive room. There's an open-air garden on the top floor of the hotel where you can go to enjoy the night view, so you don't need to go to other observation decks.
Overall, Yokohama felt pretty quiet; by 8 or 9 PM, there was hardly anyone on the streets near the hotel... it was practically deserted.
The only slight downside was that the front desk staff's English was incredibly difficult to understand. Out of all the people I've encountered in Japan over several days, this was definitely the worst English speaker... perhaps it's because the hotel caters more to Japanese guests.
Hotel near Yokohama City Centre,Yokohama1.7% of visitors choose this area
LLiulili2026.01.31
What more can I say? I'm completely satisfied!
Facilities: Very new and excellent.
Cleanliness: Every detail was meticulously handled.
Environment: Tidy, clean, and comfortable.
Service: Both the front desk and housekeeping staff were incredibly welcoming.
I intentionally skipped breakfast because I tend to wake up late, so I can't comment on that.
Overall, the Hilton Yokohama offers great value for money, and the transportation is very convenient. It's just a 10-minute walk from Yokohama Station, right across the pedestrian bridge.
Hotel near Yokohama City Centre,Yokohama1.7% of visitors choose this area
PPANDAXI2026.02.19
The hotel boasts an excellent location. It's a mere 5-minute walk from the MM line subway station, and after crossing just two streets, you're in Chinatown. The waterfront is also only a 5-minute stroll away. The room, though under 30 square meters, is considered spacious for Japan, and the bathroom features a convenient wet/dry separation. My room service calls were answered within minutes each time. The front desk staff were incredibly nice and cheerfully assisted with my luggage storage for two days. I highly recommend this hotel to fellow travelers.
The room was a bit small but perfectly adequate. The view from the window was lovely. Breakfast was great, with a good variety including cooked fish, bread, and even ice cream, all tasting delicious. The front desk had a wide range of complimentary toiletries available, like bath salts and facial masks. The only downside was that I could hear the tram, but it wasn't too loud, and the front desk even offered earplugs. All in all, it's a convenient location and a great choice for getting around.
I flew from Hokkaido to Haneda for an overnight stay, with an early morning flight the next day. So, I didn't get to use many of the hotel's facilities. However, there's one thing that truly stood out: the free shuttle bus service to and from the airport and Kawasaki Station. It ran perfectly on schedule, exactly as published, and the drivers were incredibly polite, professional, and even helped with luggage. The instructions for taking the shuttle on the hotel's website were also very accurate. Upon check-in, the front desk provides a boarding pass; make sure to keep it with you, as you'll need to show it to the driver whether you're going to Kawasaki Station or the airport. Besides catching the shuttle on time from the designated spot at T2 upon arrival, I also took a ride to Kawasaki Station after checking in. From Kawasaki Station, I took the JR to Ueno Park, which cost 440 yen one way, passing through famous stations like Shinagawa, Tokyo Station, and Akihabara along the way. In the evening, I returned to Kawasaki Station and caught the last shuttle back to the hotel exactly at 10:45 PM. The next morning, I took the first shuttle of the day from the hotel to the airport at 5:20 AM, again, perfectly on time. This kind of reliability is incredibly important for travelers. Next time, I'll definitely plan to stay for a few more days. A big thank you to all the hotel bus drivers! 🌹
Hotel near Yokohama City Centre,Yokohama1.7% of visitors choose this area
JJennifer WLC2026.03.08
Right in the heart of Yokohama Minato Mirai 21! I booked a room facing the city, and it had a perfect view of the Cosmo Clock 21 Ferris wheel. The night view was absolutely stunning, and I could even see ships coming and going from Yokohama Port from the side.
For breakfast, they had Hokkaido's unique Kurosenkoku natto, which had a different texture than the natto you usually find – definitely worth trying!
Next time I visit Yokohama, InterContinental Yokohama Grand will still be my top choice!
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JJennifer WLCRight in the heart of Yokohama Minato Mirai 21! I booked a room facing the city, and it had a perfect view of the Cosmo Clock 21 Ferris wheel. The night view was absolutely stunning, and I could even see ships coming and going from Yokohama Port from the side.
For breakfast, they had Hokkaido's unique Kurosenkoku natto, which had a different texture than the natto you usually find – definitely worth trying!
Next time I visit Yokohama, InterContinental Yokohama Grand will still be my top choice!
Oosiris27This hotel is conveniently located about 200 meters from the Tenyu bus stop, accessible by Hakone's main bus lines, Z03 and J03. The hotel itself is beautifully decorated and has a very stylish ambiance. The Japanese-style room, though not huge, was quite spacious and quiet. Despite checking in during February, the room's excellent insulation actually made it feel warm. The private open-air bath on the balcony was amazing; even with outside temperatures around 5 degrees Celsius, the continuous flow of 40-degree-plus hot spring water meant it was never cold. The hotel also offers outdoor public baths and a footbath. Plus, on the 5th floor lobby, there are two free ice cream machines – just ask the front desk for complimentary tokens to enjoy as much as you like – and a continuous supply of various iced teas. I must especially commend the dining experience; half-board (dinner and breakfast) is an absolute must! Upon check-in, the front desk proactively changed our two nights of shabu-shabu to one night of shabu-shabu and one night of kaiseki. Each dinner was a full course, incredibly delicious, and left us completely stuffed. For breakfast, there are two restaurants, and I highly recommend the buffet; the variety is extensive and far superior to the breakfast at the Imperial Hotel, which is often ranked as a top Tokyo dining spot on Ctrip. The hotel also hosts free evening performances, and you can even pay to release sky lanterns. Honestly, if I came to Hakone 100 times, I'd stay at Tenyu 100 times.
EErica tayStayed here during my trip and overall it was a very pleasant experience. The hotel is very clean and modern, and the location is excellent with easy access to Minatomirai attractions. The view from the hotel is also very nice, especially at night 🌃
The staff were polite and service was smooth throughout the stay. Facilities are well maintained and the room was comfortable.
However, one thing to note is that the hotel is quite strict with check-out timing. I requested for a late check-out (even just 1 hour), but it was not allowed. So do plan your timing properly to avoid rushing.
Overall, still a great hotel and I would recommend it for its cleanliness, location, and comfort 👍
GGuest UserYama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good)
The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned.
The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed.
Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage.
Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
JJiaoluodehuanxiangThis was my first stay at a Prince Hotels property, and I was really impressed with the facilities. They even had ********* staff who spoke Chinese, which was a huge help. I had such a lovely day there! Definitely book a lake view room if you can. The hotel also offers a shuttle service from Odawara Station three times a day.
GGuest UserWe visited for my mother's birthday celebration. The staff were very attentive and wonderful. The food was also delicious, and we were thoroughly satisfied. My mother was very happy, which made it a great experience.
GGuest UserReally nice room with good views over the railway and hills.
Great breakfast and dinner, which changed day to day for our two day stay.
Didn't use the public baths, but the bath on our balcony and private baths were great. A bit hit and miss as to whether you get a chance to use the private baths as there is no booking system (not a criticism, it just might take a few attempts/waiting to get a bath).
Free snacks and late night ramen were great as well.
シシュウさんI flew from Hokkaido to Haneda for an overnight stay, with an early morning flight the next day. So, I didn't get to use many of the hotel's facilities. However, there's one thing that truly stood out: the free shuttle bus service to and from the airport and Kawasaki Station. It ran perfectly on schedule, exactly as published, and the drivers were incredibly polite, professional, and even helped with luggage. The instructions for taking the shuttle on the hotel's website were also very accurate. Upon check-in, the front desk provides a boarding pass; make sure to keep it with you, as you'll need to show it to the driver whether you're going to Kawasaki Station or the airport. Besides catching the shuttle on time from the designated spot at T2 upon arrival, I also took a ride to Kawasaki Station after checking in. From Kawasaki Station, I took the JR to Ueno Park, which cost 440 yen one way, passing through famous stations like Shinagawa, Tokyo Station, and Akihabara along the way. In the evening, I returned to Kawasaki Station and caught the last shuttle back to the hotel exactly at 10:45 PM. The next morning, I took the first shuttle of the day from the hotel to the airport at 5:20 AM, again, perfectly on time. This kind of reliability is incredibly important for travelers. Next time, I'll definitely plan to stay for a few more days. A big thank you to all the hotel bus drivers! 🌹
SsgargiuloThe hotel is short walking distance from shin-yokohama station. Check in was easy and smooth. Out room was a bit small and tired , typical business japanese style but the furniture looked worn. The bathroom was also japanese style : no window + small bathtub with shower and minimal (well equipped) space overall. If you are lucky enough to get an upper floor room , the view from the big window is nice. On the basement there is a 7Eleven and just out of the hotel it is plenty of shops/restaurants
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