The room was very clean and large. We arrived later than dinner time and communicated with the hotel staff in advance, and they still left us a sumptuous dinner. The breakfast was delicious and the front desk staff was very friendly and welcoming
The hotel environment is very good, the most impressive thing is that the breakfast is very rich, far exceeding expectations. The only fly in the ointment is that there is no free parking space, but parking nearby is also very convenient.
Except for not closing the house every day, there are almost no shortcomings. You can see Aurora without going out. They cook instant noodles in their parking lot. I am very happy.
Nice hotel, friendly staff at the counter and helpful as well. Theres a bus from evenes airport to thon hotel and a short 5 min walk to the hotel. Breakfast is good, there is also an option to do lunch takeaway
Simple cozy place nearby the area of Sommarøy, with a nearby convenience store for any replenishments! My wife and I went via car, so we cannot advise on the way to get there via bus.
Parking is free, right outside the hotel. Breakfast was amazing and there was a good spread, with the restaurant serving dinner. Our time was short, we didn't manage to try the sauna facilities. We would have loved to stay a couple more nights!
Extremely satisfied with this stay. The environment is great, the service is excellent, and it's convenient to get to the airport. The nearby lake views are fantastic and very pleasant for a stroll. On our last night in Tromsø, we even saw the Northern Lights from the hotel's lobby balcony, which made up for any disappointments we had during our trip. This hotel is truly wonderful!
Hotel is conveniently located and just 2 mins walk to the Airport Express Bus. Also easy access to grocery stores, food and Tromso port. Its a simple budget hotel with small and comfortable room. There seemed to have machine for laundry at 3rd floor for 90kr a wash. The reception is also a bar to get your drinks. There are work space in front of the 'Barception'. Staffs were cool 😎
This hotel is at great location, accessible to many shops and resturants. Even some tours’ meet up point is also easy to get back.
View is stunning. We were able to see the northern light from our room on the 22 Nov 25.
There is heating on the bathroom floor which is a plus point during cold winter.
Reception staffs were friendly and understanding.
Will come back to this hotel again.
Best hotel best spot. Although room is small but enuff for 2 of us to cook our own meal. Manage to see the aurora 3 nights in e hotels. So lucky! No aircon but weather is cool enuff. Parking right outside my cabin and EV charging area is just 2 min away from your cabin. Would recommend everyone to book tis hotel when staying in tromso.
I recently stayed at Smarthotel Tromsø and enjoyed my time there. The breakfast was really good, with plenty of variety to start the day. My room was neat and comfortable, albeit a bit smaller than I would have preferred, but it served its purpose. One thing to keep in mind during the winter is that Tromsø is very dark for much of the day, so you might sleep in later than planned. Overall, I recommend Smarthotel Tromsø for a convenient and satisfying stay.
Amazing
42 reviews
9.4/10
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8.8/10
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JJTKOConveniently located, walking distance to Arctic cathedral. Breakfast is excellent and very good spread . The front desk staff on 4 Oct early afternoon morning is extremely helpful. The Bristol staff whom I have placed order for early breakfast has forgotten to register my order and this front desk gentleman is kindly to help and give me the breakfast in time for my departure.
SShuZzieThis hotel is at great location, accessible to many shops and resturants. Even some tours’ meet up point is also easy to get back.
View is stunning. We were able to see the northern light from our room on the 22 Nov 25.
There is heating on the bathroom floor which is a plus point during cold winter.
Reception staffs were friendly and understanding.
Will come back to this hotel again.
GGuest UserAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
GGeanyHotel is conveniently located and just 2 mins walk to the Airport Express Bus. Also easy access to grocery stores, food and Tromso port. Its a simple budget hotel with small and comfortable room. There seemed to have machine for laundry at 3rd floor for 90kr a wash. The reception is also a bar to get your drinks. There are work space in front of the 'Barception'. Staffs were cool 😎
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
GGuest UserLocation is quite convenient, at the corner of the central street and has good view of Tromso from the rooftop (not so much my room).
Room appears spacious, there is additional chair and bench. However, I find it hard to use the space. There is no space to open my luggage fully unless it is on the bench. There are only 3 rather shallow hooks in the room. I ended up hanging both my jackets (which overlaps since the hooks are close to each other) and my towel but there is no more space to hang anything else! And no proper wardrobe as the “wardrobe” has dividers so it looks more like a shoe cabinet. I’m a solo traveller booking a double room, I cannot imagine if there was one more person in this space.
__WeChat316449****The room wasn't huge, but it was perfectly adequate for our needs. We booked a sea-view room on the highest floor, the 10th. The two large windows offered a truly stunning view, with distant snow-capped mountains and city lights clearly visible.
Downstairs, the lobby provides complimentary tea and coffee. Conveniently, there's also a Best Arctic office right next to the lobby. We booked all three of our day tours there, and the departure point was very close to the hotel. All in all, the location is excellent and incredibly convenient.
Check-in was a bit slow, so be prepared to be patient.
MM252494****Extremely satisfied with this stay. The environment is great, the service is excellent, and it's convenient to get to the airport. The nearby lake views are fantastic and very pleasant for a stroll. On our last night in Tromsø, we even saw the Northern Lights from the hotel's lobby balcony, which made up for any disappointments we had during our trip. This hotel is truly wonderful!
BBoscomummyBest hotel best spot. Although room is small but enuff for 2 of us to cook our own meal. Manage to see the aurora 3 nights in e hotels. So lucky! No aircon but weather is cool enuff. Parking right outside my cabin and EV charging area is just 2 min away from your cabin. Would recommend everyone to book tis hotel when staying in tromso.
EE2691****The room was small, and there were very few power outlets. The USB socket on one side of the bedside was broken, but I was able to borrow a power strip with three outlets from the front desk, and they told me there were more outlets under the bed. Without that power strip, there would only have been two outlets plus one USB port available by the window.
If you leave early, the hotel front desk offers a simple breakfast, which was decent. During normal breakfast hours, gluten-free options are also available.
The shower stall in the bathroom was very small, making it a bit awkward for a woman to shower comfortably. The floor tiles in the shower had a steep slope for drainage, so I had to really grip with my feet to avoid bumping into the right-angled, double-door shower enclosure.
The front desk staff member who checked me in on the first day was quite good; she informed us that the aurora would be very strong that night and the next, advising us to keep an eye on the sky.
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