Stayed for 3 nights. Was upgraded from standard room to superior room. Hotel reception are friendly, particularly Amalie which has bubbly character, it was a great experience dealing with her, great start for my stay. Nice, warm and comfortable room. This room type has a Nespresso machine, you can also make tea with the kettle provided. Good breakfast, plenty of choices including fried rice. There is a sauna and gym with majestic view. Airport bus dropped me off directly just opposite this hotel. The pick up point for most northern light tours are nearby. Overall it was a great stay and highly recommended.
Room was more spacious than expected - can open 2 large suitcases comfortably, with space to walk around. Loved that we had 2 pillows each, kettle, and there were enough hooks & hangers. Location was excellent. Breakfast was a good spread. Overall very pleased at value for Scandinavia.
There is a small bed in the room, and my little friend directly said that he wanted to sleep on the small bed (he would not sleep on it at home). It's just that there is no elevator on the third floor, so it's a bit tiring to move boxes. The restaurant service is good.
Great hotel for our short stay. Room was large and comfortable. Breakfast was very good, with lots of options. Bacon, egg (fried,scrambled or boiled) beans, toast and brown sauce was my choice. But there was a good choice of pastries and breads, yogurts and cream cheeses, meats etc etc.
The location was ideal on the main street, a short walk from the bus station where lots of the tours depart from.
The room was very clean and large. We arrived later than dinner time and communicated with the hotel staff in advance, and they still left us a sumptuous dinner. The breakfast was delicious and the front desk staff was very friendly and welcoming
Hotel is conveniently located and just 2 mins walk to the Airport Express Bus. Also easy access to grocery stores, food and Tromso port. Its a simple budget hotel with small and comfortable room. There seemed to have machine for laundry at 3rd floor for 90kr a wash. The reception is also a bar to get your drinks. There are work space in front of the 'Barception'. Staffs were cool 😎
Hotel gave us a complimentary upgrade after knowing that we were travelling for our honeymoon! Room was clean and spacious. Toilet floor was heated, definite plus point!
I recently stayed at Smarthotel Tromsø and enjoyed my time there. The breakfast was really good, with plenty of variety to start the day. My room was neat and comfortable, albeit a bit smaller than I would have preferred, but it served its purpose. One thing to keep in mind during the winter is that Tromsø is very dark for much of the day, so you might sleep in later than planned. Overall, I recommend Smarthotel Tromsø for a convenient and satisfying stay.
Our best stay for the trip. The room is very big, clean and fully equipped. Good location, walking distance to the ferry terminal and 15 mins by bus to the airport. The bus stop is just the next street of the apartment. Shopping, groceries, eateries are all nearby. Lucky to see the northern light on the first night outside our apartment. Strongly recommend all to stay when you are in Tromso.
The hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
Great
121 reviews
9.1/10
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8.7/10
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JJTKOConveniently located, walking distance to Arctic cathedral. Breakfast is excellent and very good spread . The front desk staff on 4 Oct early afternoon morning is extremely helpful. The Bristol staff whom I have placed order for early breakfast has forgotten to register my order and this front desk gentleman is kindly to help and give me the breakfast in time for my departure.
KKalonaRoom was more spacious than expected - can open 2 large suitcases comfortably, with space to walk around. Loved that we had 2 pillows each, kettle, and there were enough hooks & hangers. Location was excellent. Breakfast was a good spread. Overall very pleased at value for Scandinavia.
GGuest UserAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
GGeanyHotel is conveniently located and just 2 mins walk to the Airport Express Bus. Also easy access to grocery stores, food and Tromso port. Its a simple budget hotel with small and comfortable room. There seemed to have machine for laundry at 3rd floor for 90kr a wash. The reception is also a bar to get your drinks. There are work space in front of the 'Barception'. Staffs were cool 😎
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
HHans jr.Das Hotel hat eine tolle Lage und vom Zimmer aus hatten wir einen tollen Ausblick.
Das Zimmer entsprach dem üblichen Standard
Ein Restaurant gab es im Hotel nicht, man bat uns Mikrowellenessen an (Burger Pizza)
Aber fußläufig waren einige Restaurants zu erreichen
Parkplätze gab es nur kostenpflichtig und ziemlich teuer (24,- € pro Tag)
EEd999Stayed for 3 nights. Was upgraded from standard room to superior room. Hotel reception are friendly, particularly Amalie which has bubbly character, it was a great experience dealing with her, great start for my stay. Nice, warm and comfortable room. This room type has a Nespresso machine, you can also make tea with the kettle provided. Good breakfast, plenty of choices including fried rice. There is a sauna and gym with majestic view. Airport bus dropped me off directly just opposite this hotel. The pick up point for most northern light tours are nearby. Overall it was a great stay and highly recommended.
2268612****The hotel offers a clear view of the airport runway. The rooms are minimalist, with just a bed, TV, and bathroom; there's no fridge or kettle. However, the common area on the eleventh floor has fantastic views, which is precisely why we booked this hotel. We even saw the Northern Lights from the common area's balcony at night.
VVon30A good location away from city centre. Room could have been cleaner. Heating was slightly under with the cold weather. Had the Christmas lunch which was very good by Linda. Breakfast spread could have been better. Overall stay was ok.
IIanPBGreat hotel for our short stay. Room was large and comfortable. Breakfast was very good, with lots of options. Bacon, egg (fried,scrambled or boiled) beans, toast and brown sauce was my choice. But there was a good choice of pastries and breads, yogurts and cream cheeses, meats etc etc.
The location was ideal on the main street, a short walk from the bus station where lots of the tours depart from.
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