Boutique Hotels in Zhejiang, China

The environment here is fantastic! The lobby has books, a guzheng (Chinese zither), and calligraphy brushes, plus two adorable parrots 🦜. I'm very satisfied with this hotel; the rooms are spotless, and the front desk staff are wonderful. It's also very convenient for getting around. To go to West Lake, you just need to take the subway to Xiuxi Road Station. I really love it and will definitely stay here again next time I'm in Hangzhou.

Front desk staff, Ms. Wang Xiao, kindly upgraded my mother's room for free. The room was spacious and bright, with a bathtub for a relaxing soak. The environment was quiet, ensuring a great night's rest. Breakfast was plentiful, and they even gave us a souvenir upon check-out. I'll definitely recommend this place to my friends and family when they visit Hangzhou.

The room offers a stunning view right in the middle of the lake. Opening and closing your eyes feels like being immersed in a traditional Chinese ink wash painting. It's very quiet and suitable for both family trips and romantic getaways. The service was excellent, especially Lucy Hu, the Guest Relations Manager, who proactively helped us decorate the room and upgraded our floor. She really pays attention to the guest experience. The hotel gym is beautiful, but it lacks some prominent signs and is a bit hard to find. I suggest improving staff training on giving directions and adding larger signage (the current ones are too small to be seen easily). At check-out, the front desk even gave us a Qiandao Lake refrigerator magnet souvenir, which I absolutely loved – it was a very thoughtful touch.

I chose this hotel because of the Banyan Tree brand, but honestly, the service needs improvement. When I arrived, I had to climb some steps, and there was no bellboy to help with my luggage, even though there weren't many guests checking in at the time. During check-in, there wasn't much information provided about the hotel's services – I had to ask about everything. When I inquired about a taxi service, I was simply told to go to the concierge, and the staff member had no expression at all. On the other hand, the environment is truly amazing, especially the view from the lobby, which is super comfortable.

This hotel truly lives up to its reputation as the best in Zhejiang's ancient towns. While the entrance isn't grand, it holds a charming secret within. The hotel boasts an inner courtyard with a covered bridge, and from my window, I could gaze upon a picturesque scene of small bridges, flowing water, and lotus ponds. The intricate eaves, carved windows, stacked tiles, and dark walls perfectly encapsulate the ambiance of a Jiangnan village, especially when strolling through the alleys in a light drizzle. This hotel provided me with the most beautiful ancient town experience. The room was spacious and well-appointed. The welcome fruit wasn't just a couple of apples and cherry tomatoes; it was a selection of premium fruits. The bedding felt like high-end sateen cotton, though I'm no expert, I could tell it was of excellent quality. There were even multiple pillow options. The room was spotlessly clean, which is a huge plus for me as I'm a bit of a clean freak and have high standards for hygiene – this place passed with flying colors. Breakfast needed to be reserved a day in advance. While the variety wasn't extensive, every dish was exquisite and catered to both Chinese and Western tastes. The personalized butler service was excellent; Grace was available 24/7, ready to assist with any questions I had, both inside and outside the hotel. The hotel's location is right in the middle of Wuzhen's West Scenic Zone (Xizha). Although it's on a street, it offers a peaceful retreat from the hustle and bustle. I highly recommend this place.

I stayed here during the National Day holiday, and while I was worried about a mediocre experience due to the peak season, I was pleasantly surprised! The Mercure Lakeside had a fantastic National Day atmosphere, and the front desk even gave out small national flag accessories during check-in. The room hygiene was well-maintained, and the facilities were in good condition. The breakfast buffet offered plenty of hot food, with a good mix of Chinese and Western options. The breakfast staff were kind, friendly, and attentive. Its close proximity to West Lake also made getting around and sightseeing very convenient.

Our stay at naked House Valley was so fantastic that we didn't hesitate to extend our trip in Moganshan by another day, choosing naked House Castle, which is part of the same group. We stayed in a 'little rammed earth round house' at naked House Valley. The entire hotel is nestled in a valley with stunning scenery, and the different restaurants offer excellent experiences, with both the Chinese and Western restaurants serving high-quality food. Before leaving Moganshan, we even made sure to experience naked House Valley's 'naked House Taste' again.

My business trip stay at Hufu Inn exceeded my expectations. The room was incredibly spacious, with a solid wood desk perfect for working. The bedding had visible cotton seeds, felt healthy, soft, and comfortable, washing away all the fatigue from work. What impressed me most was the hotel's public areas and service. While relaxing in the cafe with lush greenery outside the window, the staff thoughtfully brought me hot tea. There were complimentary fruits and snacks available, and they even helped me print and bind my documents. The Hangzhou cuisine in the restaurant was also delicious. The concierge recommended Longjing shrimp, which was perfect for one person, and even gave me a complimentary Dongpo pork. I'll definitely consider staying here again.

An absolutely wonderful vacation! We avoided the summer peak and my partner and I chose a ¥4888 package: the Cliff View Suite, Rose No. 5, which was fantastic! Our butler, Anna, was incredibly attentive, checking in with us daily, restocking anything we needed, and taking care of everything so thoroughly that we had no worries during our stay. The package included not only a double breakfast but also a complimentary autumn set menu and a travel photoshoot, all perfectly arranged, allowing me to fully relax and breathe in the fresh air. The hotel facilities and entertainment options were also great, with an outdoor infinity pool, outdoor archery, billiards, table tennis, a kids' club, and more – absolutely superb! My favorites were definitely the food and the travel photoshoot, very satisfying 👍👍. Must give five stars; it's perfect for busy city dwellers like us to relax and unwind.

Overall, the room was very comfortable! Soaking in the bathtub was amazing. The only thing was, I'm not sure why the kettle in the room didn't seem to heat water, and the customer service phone also wasn't working. Might be something to look into. Many other details were great, everything you'd expect was there. I was surprised to find a separate treadmill in the room, haha. The breakfast hours are fantastic, 7:00-11:00, truly a blessing for late risers!