The hotel is beautiful, the room is clean and comfortable. Breakfast was excellent with a wide variety of choices. The hotel’s location is very strategic, right in the city center. The staff provided excellent and friendly service.
However, the condition of the restrooms on Level 1 near the cafeteria was quite disappointing — out of four restrooms, only one was usable as the others were clogged. Hopefully, the hotel management will take steps to improve this.
Overall this hotel is great. They got cafe that sell snacks that open 24hrs. The room is quite spacious for family or 3. They also got gym (level1) and laundry that got iron, washer and dryer (level 2). For parking you can park near the hotel or restaurant nearby. Receptionist showed great attitude 👍🏻
The hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
Every time went to KB, my family must stayed at grand river hotel, because the hotel is near to the river kelantan and my hudsband village , thanks to wan aisyah for the room given to my family is near to each other. The type room we booked is king room with large bed and my family have enough slept at night. My grand children loved the hotel pool very much but a big disappointed because the second day is raining until the night.
Good location in KB with decent facilities.
Wakaf Che Yeh now is no longer happening as before. If you plan to stay in this hotel for the purpose of visiting Wakaf Che Yeh night market, it' s very close with each other.
Stayed at Ibis Kota Bharu recently and it was a great experience. The hotel is clean, comfortable, and simple. Staff are friendly and helpful, which made the stay even better. Overall, a nice and convenient place to stay in Kota Bharu.
The place is quite nice. I have no problem with the beds, the amenities. My only problem is the bathroom. As you can see, it didn't look properly maintained and cleaned.
I hope they'll do something about it.
Fast check-in. Nice and clean room. One of the best hotel in KB. Keep the good work to the hotel team! Just a note- could you consider renovate the bathroom from tub style to shower style? It hard and dangerous to step in and out from tub.
Aaida josephThe hotel is beautiful, the room is clean and comfortable. Breakfast was excellent with a wide variety of choices. The hotel’s location is very strategic, right in the city center. The staff provided excellent and friendly service.
However, the condition of the restrooms on Level 1 near the cafeteria was quite disappointing — out of four restrooms, only one was usable as the others were clogged. Hopefully, the hotel management will take steps to improve this.
SSukeberjalanGood location in KB with decent facilities.
Wakaf Che Yeh now is no longer happening as before. If you plan to stay in this hotel for the purpose of visiting Wakaf Che Yeh night market, it' s very close with each other.
Llisalee LimStayed at Ibis Kota Bharu recently and it was a great experience. The hotel is clean, comfortable, and simple. Staff are friendly and helpful, which made the stay even better. Overall, a nice and convenient place to stay in Kota Bharu.
FFamily yuseryEvery time went to KB, my family must stayed at grand river hotel, because the hotel is near to the river kelantan and my hudsband village , thanks to wan aisyah for the room given to my family is near to each other. The type room we booked is king room with large bed and my family have enough slept at night. My grand children loved the hotel pool very much but a big disappointed because the second day is raining until the night.
SsadpancakeThe place is quite nice. I have no problem with the beds, the amenities. My only problem is the bathroom. As you can see, it didn't look properly maintained and cleaned.
I hope they'll do something about it.
AAnonymous UserFast check-in. Nice and clean room. One of the best hotel in KB. Keep the good work to the hotel team! Just a note- could you consider renovate the bathroom from tub style to shower style? It hard and dangerous to step in and out from tub.
AAcikSukaJalan2Had a really good stay at Jewels Hotel! The best part? At night there’s a lively market right outside, so dinner is literally just downstairs — no need to travel far when delicious food is calling. 😋
Breakfast was a pleasant surprise. For only RM15, you get porridge, nasi lemak, fried noodles, bread, cereal, and even kuih. Honestly, that’s a steal! We also enjoyed a nice morning walk to Pasar Siti Khadijah — very convenient.
Oh, and I have to mention the tiny lift. It’s not big, but it’s super handy for luggage or if you’re traveling with elderly family members.
The only downside: there’s no private parking. So if you’re driving, just be prepared. Other than that, definitely a place worth staying!
AAnonymous UserThe hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
PPEICHANLove this hotel service very much. Although the amenities provided are not really complete as there is no swimming pool, this hotel served the guest very well. The staffs are well polite, great us whenever see us. Thumbs up to their roof garden buffet breakfast. Enjoy the yummy and variety choice food beside the scenery view. The scramble egg and mash potato are the best among all the food provided. The check out procedure was super fast. Will stay in Crystal Lodge if I visit Kelantan in the future.
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