The room is large, the hotel is in a good location, the price is moderate, the breakfast is rich, there are free gym facilities, the overall stay experience is good, and it is recommended for business travel.
Nice hotel. Well located in Sarajevo Old Town. Within walking distance of most of the main attractions. Room was a bit noisy, due to close proximity to the main road and I was unsure if people could look in my window from the road as I was only on the first floor. Room was also a little dark due to the common trend in hotels now to not have a central light in the middle of the room. Breakfast was quite good in the morning with a large selection. Staff were helpful and easy to arrange a taxi to and from the airport.
Accor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
A big hotel next to the National Museum and a mall. Interesting building, especially the lobby zone. Nice location: I already mentioned the mall and trams passing right next to the hotel, there are also supermarkets, ATMs, and cafes nearby. The other side is that trams and the street bring some constant noise level to the room. Breakfast could have been a bit better, especially coffee. The rest was fine: a spacious room with a bathtub, free parking, and helpful staff.
The room was spacious and bright, to be sure. However, the soundproofing was very poor, and conversations in separate rooms could be heard. The refrigerator's electrical hum was loud, even louder than the air conditioner, and I had to turn it off before I could fall asleep. I stayed two nights in a row, and on the first morning, I was woken by a constant, irregular snapping sound, which continued the next day. After careful observation, I discovered it was caused by the wooden floor expanding and contracting with heat. I stayed in room 106, which faced east. The air conditioner was on at night, and in the morning, sunlight filtered through the floor-to-ceiling windows onto the floor, creating a sudden, jarring sensation of heat and cold, loud enough to wake us up. We requested no cleaning during our stay, only towels and refills of mineral water, but the front desk staff told us to buy them at the supermarket, stating that they only provided one free bottle of mineral water regardless of the number of nights we stayed. They promised to change the towels, but they didn't. The front desk staff were very reserved; I couldn't tell if it was because we were Chinese, or if they were simply suffering from the aftereffects of the war, but they were often silent and distant.
The hotel has a good environment and a superior geographical location. The front desk reception service is warm and thoughtful, the room cleaning is timely and efficient, the staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests. It was a very satisfactory stay experience. I felt the warmth of home in this hotel, the beds are comfortable, the supplies are thoughtful, and the service is meticulous. It is an ideal place to stay for business trips and travel.
The hotel is generally nice. Located halfway up a mountain, it's relatively easy to walk from the Latin Bridge, but the uphill climb requires some effort.
The hotel has a beautiful view, a terrace, and a nearby supermarket, which is quite nice.
The room offers cooking facilities and is well-equipped. However, the mattress is a bit soft, making the small bed a bit cramped.
Sarajevo is beautiful, with a subtle sense of melancholy.
The location is perfect and the room is nice but needs some tlc and general maintenance. Fan, hairdryer, aircon, toilet seat, door handle, window were broken. The bed was comfy but 2 very clear singles pushed together so would fall down the gap. The restaurant below plays music until 11pm which you can hear and could smell cigarette smoke in our room (even with the windows closed). The staff were very nice and friendly.
Everything was excellent except for not being able to close the roller blinds due to snow outside (hard to sleep with all the light) and the TV was too small and not a smart TV.
Otherwise, absolutely loved the stay and heated floors in the bathroom were awesome after a shower!
The room is large and comfortable. The breakfast is rich. However, although we arrived early, we could only be arranged to stay in a room on the lower floor. There is an underground parking lot. It may be charged. But we waived it on the second day. There are many Chinese people staying here, and we also saw crew members staying here.
Very Good
54 reviews
8.8/10
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9.1/10
Great
GGuest UserWhat a wonderful accommodation in Mostar. Staff really went above and beyond to assist us. The room was large, with a huge TV that I felt bad for not making use of. Good locatiion next to the crooked bridge in Mostar with a nice view from the restaurant at night. Part of the reason we booked this hotel was the high reccommendation of the restaurant and it did not disappoint. The food was exquisite and one of the best meals on our trip. The lamb was especially delicious. Best restaurant and best hotel in Mostar. My only regret is that we didn't spend longer here.
AAnton from MoscowA big hotel next to the National Museum and a mall. Interesting building, especially the lobby zone. Nice location: I already mentioned the mall and trams passing right next to the hotel, there are also supermarkets, ATMs, and cafes nearby. The other side is that trams and the street bring some constant noise level to the room. Breakfast could have been a bit better, especially coffee. The rest was fine: a spacious room with a bathtub, free parking, and helpful staff.
SShae IslamThe hotel is in the perfect location, scenic and near restaurants, shops etc. It is walking distance to old town and a lot of the sights, like the cable car, the wooden fountain, historical mosques, city hall, eternal flame, museums, markets, etc. The hotel is super clean and the staff are incredibly friendly and knowledgeable. The room itself was huge, bed was very comfortable, bathroom was fantastic, you’re given toiletries and tea, coffee etc. Breakfast each morning was fresh and tasty, buffet style with a variety of juices and coffees/teas, ate so much! Used the sauna which is free and you book sessions with the reception staff. Would definitely recommend this hotel and would stay there again when I visit Sarajevo Bosnia again, loved it! Thank you :-)
GGuest UserThe room was spacious and bright, to be sure. However, the soundproofing was very poor, and conversations in separate rooms could be heard. The refrigerator's electrical hum was loud, even louder than the air conditioner, and I had to turn it off before I could fall asleep. I stayed two nights in a row, and on the first morning, I was woken by a constant, irregular snapping sound, which continued the next day. After careful observation, I discovered it was caused by the wooden floor expanding and contracting with heat. I stayed in room 106, which faced east. The air conditioner was on at night, and in the morning, sunlight filtered through the floor-to-ceiling windows onto the floor, creating a sudden, jarring sensation of heat and cold, loud enough to wake us up. We requested no cleaning during our stay, only towels and refills of mineral water, but the front desk staff told us to buy them at the supermarket, stating that they only provided one free bottle of mineral water regardless of the number of nights we stayed. They promised to change the towels, but they didn't. The front desk staff were very reserved; I couldn't tell if it was because we were Chinese, or if they were simply suffering from the aftereffects of the war, but they were often silent and distant.
GGuest UserThe apartment booked here is too cost-effective. There is a big bed and a bunk bed. We traveled with two people and could actually live in 4. And the area is much larger than the hotel. The location is near Courtyard. After we compared it, we chose a large area of apartments. Check in is when we arrive, call the housekeeper to add WeChat and guide us in. The housekeeper responded promptly and very enthusiastically. The same location is also great, you can cross the bridge to the central area by walking two intersections.
GGuest UserNice hotel. Well located in Sarajevo Old Town. Within walking distance of most of the main attractions. Room was a bit noisy, due to close proximity to the main road and I was unsure if people could look in my window from the road as I was only on the first floor. Room was also a little dark due to the common trend in hotels now to not have a central light in the middle of the room. Breakfast was quite good in the morning with a large selection. Staff were helpful and easy to arrange a taxi to and from the airport.
AAnton from MoscowAbsolutely amazing stay. Every staff member we met was hospitable and helpful from the very start of the reservation process. The hotel location is perfect: not only inside Baščaršija with its cafes and restaurants, but next to a supermarket and a drugstore. The hotel has its own parking lots located in a one-minute walk. We had a room on the third floor (yes, there's an elevator) with a nice view on the Gazi Husrev-beg mosque. The room was clean, quiet, and had everything we needed. The breakfast was good, a couple of dishes changed every day. The hotel is highly recommended.
IISMAILThe hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel.
However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.
JjiakailiHotel Bristol in Mostar is an excellent choice for travelers seeking comfort and convenience. The rooms are clean and well-equipped, with air conditioning available for a comfortable stay. The breakfast offers a good selection of options to suit various tastes. The location is ideal, situated not far from the historic Old Mostar Bridge and within easy reach of the bus and train stations. The staff are notably friendly and helpful, adding to the overall positive experience at this hotel. Highly recommended!
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