5-Star Hotels in Tibet, China

This hotel deserves all the praise! The moment we stepped into the parking lot, we were greeted by that signature scent of a five-star hotel. As soon as we entered, the authentic ******* decor immediately immersed us in a wonderful atmosphere. The front desk staff were incredibly efficient with check-in, and they even upgraded our room for free! While we waited, we sipped on rhodiola tea and enjoyed a welcome dance – it was an amazing experience. The room design was thoughtful, the amenities were high-end, and every little detail exuded quality. This is the first hidden gem of a hotel that has made us fall in love with an entire city just because of our stay there!

The lady at the front desk is very polite, and the room and lobby are very clean and tidy! key! The security is really good👍

Facilities: The room type was very spacious, I booked a two-bed room this time. The cleanliness was acceptable, but the facilities were a bit old, and there was some water leakage. Room service was prompt. Minibar: Good. 24-hour oxygen supply service: This was very important, especially the 24-hour medical room. Due to severe altitude sickness for the first few days, I spent most of my time in the medical room. Only after taking medication and receiving oxygen could I manage to walk around a bit outside. Cleanliness: Acceptable, and the turndown service was also good. Environment: This is arguably the best in Lhasa. After staying one day elsewhere, I spent the remaining days at The St. Regis. During my stay in Lhasa, I mostly dined and engaged in activities at the hotel. The room layout was very well-proportioned, and maintenance was decent. Afternoon tea was just okay, but the Western restaurant had excellent food, and the sweet tea was the best. Service: The butler, Tina, was excellent. Her service was attentive throughout, and I was very satisfied. Next time I visit Lhasa, I definitely won't choose any other hotel. She even proactively checked in on my well-being.

The hotel has a very stylish ambiance and looks genuinely new, with a pleasant fragrance. The room facilities are comprehensive, and the oxygen supply is excellent. Every evening, we received complimentary drinks and fruit, and the breakfast was quite good. We also tried the special wellness therapies, which were very relaxing and worth experiencing. Overall, it was a great stay. The complimentary hat in the room was perfect for travel photos, and they even stored our ordered cake in the fridge. The only minor issue was that the therapy clothes provided in the room included a ridiculously small size for the bottom, which I couldn't wear at all, haha.

We called ahead to let the hotel know it was our 5th wedding anniversary and hoped they could decorate the room for us. We were so pleasantly surprised when we entered – red bedding and swans folded from towels really showed the hotel's thoughtfulness. Manager Kuang even gave us a tour of the hotel garden, where we met a cute golden retriever named Zhouzhou! I wasn't dressed appropriately to pet dogs, otherwise I definitely would have played with her. We heard they're planning to build a pet park and organize some parent-child activities soon, which sounds amazing. We hope to see it on our next visit. Special thanks to Aunt Bian Zhen from housekeeping, Manager Kuang from the front desk, and Pubu Zhaxi from security who helped us with our luggage and parking. These three were truly warm, enthusiastic, and responsible. Experiencing such excellent service in the highlands was even better than the St. Regis in Lhasa! Oh, and Miss Baima from the Liao Bar was also very lovely! We had an unforgettable anniversary.

The room was spotless, and the view of the Potala Palace from here was absolutely breathtaking. The hotel is perfectly situated right behind and to the right of the Potala Palace, making my windowsill my 'personal viewing platform': At midday, wisps of clouds drifted across its white walls and golden roofs, as if a breathing quilt was draped over the ancient palace; In the evening, the setting sun painted the Red Palace a honeyed hue, and as prayer flags fluttered in the wind, they seemed like countless hands applauding it; The moment the night lights came on, the entire palace suddenly 'came alive' – like an ancient ship moored in the darkness, carrying the stories of the Tubo Dynasty, slowly sailing towards the myriad lights of modern Lhasa. The complimentary biscuits were delicious, and the other snacks were great too! The butler and front desk service were warm and attentive. I arrived close to 2 PM, having not yet eaten, and the small eatery they recommended – the third shop after turning right from the hotel – was absolutely delightful.

My stay at the Shangri-La Hotel in Lhasa was absolutely impeccable from start to finish. Every detail, from the airport pickup to daily living, dining, and transportation, showcased professionalism and warmth. I highly recommend it to anyone visiting Lhasa! The airport pickup service was punctual and attentive. The driver was calm and professional, ensuring a smooth and comfortable journey. Throughout our trip, the hotel arranged a dedicated driver to take us to Jokhang Temple and Potala Palace. The routes were well-planned, the driving was steady, and he waited patiently, allowing us to easily visit these sacred sites without any worries. I must give special praise to our butler, Zhixi. His service was incredibly meticulous and he anticipated our every need. From guiding us during check-in and offering itinerary suggestions to providing tips for high altitude, he followed up attentively throughout, always responsive to our requests. He handled every small detail with such care and thoughtfulness, making us feel completely at ease. The dining experience at the restaurant was excellent. The dishes were varied, delicious, and of high quality. A special thanks to Dekyi Wangmo for her exceptional care. Her service was warm and attentive; she proactively anticipated our needs, from taking orders to refilling tea and providing thoughtful details. The dining atmosphere was cozy and pleasant, and we enjoyed every meal thoroughly. This was especially helpful for us who experienced some altitude sickness. Standard hotel services were also top-notch. The rooms were clean and comfortable, and the staff were humble, courteous, and responded quickly. Whether it was helping with facilities, addressing requests, or providing temporary assistance, they were efficient and warm, truly making us feel at home. From airport transfers and butler service to restaurant care, the Shangri-La Hotel's exceptional dedication protected our entire journey, making our high-altitude trip warm and smooth.

Facilities: This was the only guesthouse I stayed at in Lhasa. The room had no unpleasant odors, no dampness, and no cigarette smoke. The downstairs decor was also nice, and the overall facilities felt very new! (However, the fireplace wasn't working; I really wanted to light some firewood for a photo, what a pity!) There was a bathtub, and heaven knows how wonderful it is to take a bath after a long drive—it's so necessary! The hairdryer was a Dyson, and the toiletries were individually packaged and smelled amazing! I absolutely loved the body lotion! Cleanliness: Good. I checked the bedding, and it was all very good! Environment: The interior is just a small courtyard, but there's a gate that can be closed, so it's quite safe at night! The rooms don't have any views; you can only see the Rainbow Courtyard. None of the rooms have a view of the Potala Palace, perhaps due to the location… Service: Excellent! Everything was responded to very quickly! The staff helped us with our luggage; we bought a lot of things towards the end of the trip, thank you! They also provided some local restaurant recommendations. The tip is that when we checked in, they gave us two complimentary drinks at the guesthouse bar downstairs, but no one reminded us (or maybe they did remind me and I forgot, only noticing when we left), so we went out for a drink. When we came back, we checked out the bar downstairs, and the ambiance and atmosphere were quite nice! They should have reminded us!! The breakfast was amazing! Much better than that five-star hotel! The staff were very attentive, clearing and returning our plates promptly. The rice noodles were incredibly delicious; I ate so much by myself… The yak yogurt had a strong flavor, and it tasted very authentic! In short, it was really delicious!!!

A perfect stay at the Hilton! Front desk staff, led by ZB, provided meticulous and efficient service with a friendly attitude, making check-in smooth and hassle-free. The room was spacious, clean, and odor-free, with all necessary amenities working perfectly, ensuring a comfortable stay. The breakfast was plentiful and delicious. The hotel's excellent location and convenient transportation made it great value for money, and I would definitely stay here again! Free diffused oxygen supply (nasal inhalation available)

A newly opened hotel in Pulan. When you enter the hotel lobby, it feels very classy. The decoration is very exquisite. The guys at the front desk are very enthusiastic. The room looks refreshing, clean and tidy, and parking is very convenient. Recommended! There is also a gym and basketball court behind the hotel. The key point is that the oxygen tank we brought was out of oxygen and the Pulan County Hospital couldn't refill it. The hotel guy helped us find an oxygen station to fill it up and send us back to the hotel. Thank you so much!