Experience the charm of "Asia’s Boutique Airline" with Bangkok Airways, offering premium connections from Thailand’s major hubs to the region’s most beautiful boutique destinations. For travellers looking to fly from Bangkok (BKK) to islands like Koh Samui or cultural gems like Siem Reap, here is everything you need to know about your Bangkok Airways experience!
Is Bangkok Airways Safe?
Source from Bangkok Airways
Yes, Bangkok Airways is generally considered a very safe airline. It maintains high operational standards and holds several key international safety certifications. Bangkok Airways receives the highest safety rating (7 stars) from the 2022 World’s Safest Airlines announcement of AirlineRatings.com
What is Bangkok Airways Blue Ribbon Business Class?
black and yellow bus seats Via Unsplash (by Aleksei Zaitcev)
Upgrade to Blue Ribbon Business Class on your departure date starting from 1,000 THB (AU$43.55) per sector. This offer is subject to availability and can be purchased through Bangkok Airways staff at the airport.
Your Premium Benefits Include:
- Enhanced Comfort: Relax in a spacious Business Class seat.
- Increased Baggage: A generous 40 kg checked baggage allowance.
- Priority Service: Access to dedicated Blue Ribbon check-in counters and priority boarding.
- Lounge Luxury: Exclusive entry to the Blue Ribbon Club lounge.
- Baggage Priority: Your luggage will be among the first on the carousel.
Eligible Routes (v.v.)
- Bangkok – Samui
- Bangkok – Maldives
- Bangkok – Phnom Penh
- Samui – Hong Kong
- Samui – Singapore
How to Book Bangkok Airways with Points?
Source from Bangkok Airways
Book Faster with 'Points+Cash' from FlyerBonus: FlyerBonus members can now enjoy greater flexibility by booking flights using a combination of accumulated points and a cash payment. This "Points+Cash" option allows you to secure your seat sooner without needing a full points balance. Plus, when booking in eligible classes, you will continue to earn FlyerBonus points on your journey.
How to Book in 4 Simple Steps:
Step 1: Select "Click & Book" on the Bangkok Airways website.
Step 2: Access your FlyerBonus account to view your balance.
Source from Bangkok Airways
Step 3: Select the 'Points+Cash' option before entering your flight details.
Step 4: Review the points and cash breakdown at the payment stage. Complete your transaction to receive your itinerary via email.
Source from Bangkok Airways
Bangkok Airways Baggage Allowance Policy
a blue suitcase sitting on top of a wooden floor Via Unsplash (by American Green Travel)
Bangkok Airways | Checked Baggage Allowance
- Economy Class: 20 kg for adults and children; 10 kg for infants.
- Blue Ribbon Class (Business): 40 kg for adults and children; 10 kg for infants.
- Single Piece Limit: Per airport safety regulations, no single piece of luggage may exceed 32 kg. Items heavier than this must be repacked.
Bangkok Airways | Carry-on Baggage
Each passenger (except infants without a seat) is allowed one carry-on bag weighing up to 7 kg.
- ATR72 aircraft: 50 x 36 x 23 cm.
- Airbus A319/A320: 56 x 36 x 23 cm.
Bangkok Airways | Prepaid vs. Excess Baggage Rates
Buying extra weight in advance is significantly cheaper than paying at the airport.
Prepaid Baggage (Domestic Flights):
- 5 kg: ~$26.10 AUD (600 THB)
- 10 kg: ~$39.15 AUD (900 THB)
- 20 kg: ~$78.30 AUD (1,800 THB)
- 40 kg: ~$156.60 AUD (3,600 THB)
Airport Excess Weight (Domestic Flights):
- If you exceed your limit at the check-in counter, the fee is $7.83 AUD per kg (180 THB).
Bangkok Airways | Liquids, Aerosols, and Gels (LAGs)
- Containers must not exceed 100 ml each.
- All items must fit into a single, transparent, resealable plastic bag with a maximum capacity of 1 litre.
- Exemptions: Medications, baby food/milk, and special dietary items are allowed in reasonable quantities but must be declared at security.
Bangkok Airways | Special Items (Sports Equipment)
- Items like golf clubs, bicycles, or diving gear are accepted as part of your standard weight allowance. If the total weight (suitcase + gear) exceeds your limit, excess baggage fees will apply.
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Bangkok Airways Check-In
Source from Bangkok Airways
Bangkok Airways Self-Service Check-In Options
- Online Check-In: Skip the airport lines by checking in online. This service opens 24 hours before your flight and remains available until 1 hour before departure.
- Automated Check-In: For a hands-off experience, sign up for our auto-check-in service. We will automatically process your check-in 12 hours prior to takeoff and deliver your boarding pass straight to your inbox.
- Airport Kiosks: If you prefer checking in at the terminal, self-service kiosks are available from 24 hours to 1 hour before departure. This service is accessible at major hubs including Bangkok (BKK & DMK), Samui, Krabi, Phuket, Chiang Mai, and Hat Yai.
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Airline name Bangkok Airways | Airline code PG | Airline type Full service carrier (FSC) |
Popular Countries Bangkok Airways Flies to: Singapore, Thailand and Australia | ||
Popular Bangkok Airways Arrival Cities | ||
Popular Bangkok Airways Departure Cities |
Top Global Hotel Recommendations
FAQs about Bangkok Airways
Does Bangkok Airways fly from Australia?
Bangkok Airways does not operate direct flights from Australia to Thailand. However, Australian travellers can fly to Bangkok (Suvarnabhumi Airport) with a major carrier and then connect to Bangkok Airways' extensive regional network for onward travel to destinations such as Koh Samui, Chiang Mai, Siem Reap, and more. Use Trip.com to search and book connecting itineraries conveniently.How do I check in online with Bangkok Airways?
Bangkok Airways online check-in opens 72 hours before departure and closes 1 hour prior to the flight. To check in, visit the Bangkok Airways website or open the mobile app, navigate to 'Manage Booking,' enter your booking reference and last name, select your flight, choose your preferred seat, and download or save your boarding pass. This is the keyword 'Bangkok Airways check-in' directly addressed.What is Bangkok Airways' baggage allowance?
Bangkok Airways' baggage allowance varies by fare class. Economy Saver passengers typically receive 20 kg of checked baggage, while Economy Flex and Business Class passengers receive up to 30 kg. Carry-on allowance is generally 15 kg for all passengers. Additional baggage can be pre-purchased online at a lower cost than paying at the airport. Always verify your specific allowance when booking.How can I check my Bangkok Airways flight status?
You can check Bangkok Airways flight status in real time via the Bangkok Airways official website under the 'Flight Status' section, or through the Bangkok Airways mobile app which also sends push notifications for delays or gate changes. Third-party flight tracking websites such as FlightAware or Flightradar24 also track Bangkok Airways flights using the airline's IATA code PG.How do I manage my Bangkok Airways booking?
To manage your Bangkok Airways booking, visit the official Bangkok Airways website and click on 'Manage Booking.' Enter your booking reference and last name to access your reservation, where you can change flights, select meals, add baggage, choose seats, or request a refund. Passengers who booked through Trip.com can also manage certain booking details directly through the Trip.com app or website.How do I contact Bangkok Airways customer service from Australia?
Australian travellers can contact Bangkok Airways customer service through several channels: via the international customer service hotline listed on the Bangkok Airways website, by email through the official contact form, or via their social media channels on Facebook and Instagram. For bookings made through Trip.com, customers can also access Trip.com's 24/7 multilingual customer support team for booking-related assistance.