Four Points by Sheraton Auckland

Four Points by Sheraton Auckland Reviews

Four Points by Sheraton Auckland

396 Queen Street, Main Reception Entrance 110 Mayoral Drive, Auckland Central, Auckland, Auckland Region, 1010, New ZealandView hotel details
Four Points by Sheraton Auckland
Four Points by Sheraton AucklandFour Points by Sheraton AucklandFour Points by Sheraton Auckland
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Guest Reviews of Four Points by Sheraton Auckland

9.1/10
Great
321 review
Verified reviews
Location9.2
Amenities8.9
Service9.2
Cleanliness9.2
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All reviews(321)
Positive reviews(307)
Reviews with photos/video(90)
Delicious breakfast(25)
Convenient location(25)
Located downtown(17)
Easy to get around(13)
Friendly front desk staff(12)
Parking difficult(10)
Loved the view(8)
Comfortable bed(8)
Negative reviews(12)
Guest User
Larger Guest Room, 2 Queen
Stayed in Jan 2026
Family
28 review
10/10
Outstanding
Posted on Mar 1, 2026
The room isn't huge, but the location is excellent, right near the Old Town Hall and at the end of Queen Street, offering good value for money. The facilities are decent, and it's a partner hotel with Hainan Airlines. Breakfast is also pretty good.
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Guest User
Larger Guest Room, 2 Queen
Stayed in Jan 2026
Family
20 review
10/10
Outstanding
Posted on Feb 15, 2026
The room is spacious and located in the central city, making it very convenient to get to Sky Tower, the Art Gallery, the Saturday Market, the War Memorial Museum, and the University of Auckland. It's also easily accessible by the airport SkyBus. The night view from the 19th floor, with Sky Tower visible, is highly recommended.
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Guest User
Guest Room, 1 King, High Floor
Stayed in Jan 2026
Family
44 review
10/10
Outstanding
Posted on Feb 15, 2026
Booked a high-floor room with a view of the Sky Tower. The room was spacious, well-equipped, and thoughtfully laid out. Breakfast was extensive, and the customer service was professional and attentive. The location is excellent, and they even offer a convenient airport transfer booking service!
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Yuzhihitomi
Larger Guest Room, 2 Queen
Stayed in Jan 2026
Traveling with friends
35 review
9.5/10
Amazing
Posted on Feb 16, 2026
Great location! The Super Shuttle from the airport takes you directly to the hotel for $20 per person. There's a water dispenser right by the elevator, which saved us a lot on buying water during our stay. However, we checked in before 10 PM that night and there was absolutely nothing to eat. We were starving, and room service was already closed.
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Guest User
Guest Room, 1 King, High Floor
Stayed in Jan 2026
Family
5 review
10/10
Outstanding
Posted on Feb 14, 2026
The hotel is conveniently located near Queen Street and Sky Tower, among other downtown attractions, making it very easy to get around. The rooms are clean and tidy, perfect for both leisure and business travelers.
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Wohenyingguobosimao
Guest Room, 1 King, High Floor
Stayed in Jan 2026
Couple
10 review
10/10
Outstanding
Posted on Feb 13, 2026
This is the most satisfying hotel! They offer filtered drinking water, and it's right on Queen Street, next to the Art Gallery. University Park Shopping Centre is within walking distance, and it's also convenient to catch the airport bus from the Sky Tower. The bed is super big, and the hotel is very new. Extremely satisfied!
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miervivian
Guest Room, 1 King, Low Floor
Stayed in Dec 2025
Couple
3 review
10/10
Outstanding
Posted on Jan 26, 2026
Comfortable, clean, and quiet. Great location near the shopping street, art galleries, etc. Easy to get around.
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Anonymous User
Guest Room, 1 King, Low Floor
Stayed in Dec 2025
Booked for others
16 review
10/10
Outstanding
Posted on Mar 3, 2026
My friend said it was excellent, offering a high-value experience. The hotel is centrally located in Auckland, making it convenient to reach major attractions, shopping areas, and dining spots. Iconic landmarks like Queen Street, the University of Auckland, and the Art Gallery are all within walking distance. Plus, there are public transport options right outside the hotel, such as the Super Bus, which adds to its superb accessibility.
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Guest User
Larger Guest Room, 1 King, Sky Tower View, Corner Room
Stayed in Dec 2025
Traveling with friends
79 review
10/10
Outstanding
Posted on Jan 19, 2026
A truly perfect stay. The stunning scenery speaks for itself, like living inside a postcard. What truly enhanced the experience was the hotel's service: the staff were always smiling, proactively greeting guests, and the room cleaning was meticulous. Any issues encountered were resolved quickly. This attentive service, combined with the charming environment, greatly boosted our overall happiness during the stay. Highly recommend! The location is great, near Queen Street.
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Guest User
Larger Guest Room, 1 King, Sky Tower View, Corner Room
Stayed in Dec 2025
Couple
10 review
8.5/10
Very good
Posted on Feb 3, 2026
Lovely stay, the view from our room/bathroom was great although the blinds blocked it a little more than preferred. Good variety of breakfast including made-to-order items. Staff were friendly, however a little more detail in explaining breakfast info & the way to our room would have been ideal.
Guest User
Guest Room, 1 King, High Floor
Stayed in Dec 2025
Business traveler
4 review
9.2/10
Great
Posted on Jan 13, 2026
The location is pretty convenient, just 1km from Queen Street, and within walking distance. The only downside is that the entrance isn't very obvious, so it took us a little while to find it when we first checked in. On our second day, there was a group of business people, likely for some sort of meeting or filming. Overall, the hotel facilities are decent, and the rooms are quite spacious. We booked a high-floor view room, which was a bit corner-oriented, but we could still see the ocean.
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Aiman Sadek
Guest Room, 2 Twin
Stayed in Oct 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Dec 1, 2025
This hotel is perfectly situated in the Auckland CBD and makes everything you need walk-able. Very friendly staff and comfortable rooms. Overall, a really good hotel and will definitely stay here again!
Daping302
Guest Room, 1 King, High Floor
Stayed in Oct 2025
Solo traveler
21 review
9.5/10
Amazing
Posted on Dec 21, 2025
This was my first time staying at this hotel, and it was a great experience. The location is super convenient for exploring Auckland; you can walk to the Sky Tower in about 29 minutes, and the Airport Super Shuttle stops right at the hotel entrance for both drop-off and pick-up. There are also bus stops nearby that can take you to Mount Eden and One Tree Hill. The hotel breakfast was excellent, and you can even order freshly made omelets. The staff were all very friendly and helpful. The room itself was clean and comfortable. I'd definitely consider staying here again on my next visit.
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Nianqingdejinli
Guest Room, 1 King, Low Floor
Stayed in Sep 2025
Solo traveler
20 review
10/10
Outstanding
Posted on Nov 3, 2025
The breakfast was great, with a wide variety of options, and the hygiene was excellent. There were no slippers in the room, but after calling the front desk, they were brought up quickly. The hotel's location is also superb, right on the main street in the city center, making it very convenient for shopping and getting around. I particularly loved their bath products; the scent was so refreshing.
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Guest User
Larger Guest Room, 2 Queen
Stayed in Aug 2025
Family
4 review
10/10
Outstanding
Posted on Oct 13, 2025
Facilities: New Hygiene: Clean Environment: Good Service: Excellent The breakfast buffet was incredibly rich and varied. The location is fantastic, right next to the Sky Tower, offering great views. There are also plenty of dining options nearby. The breakfast is as pictured.
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