Four Points by Sheraton Auckland

Four Points by Sheraton Auckland Reviews

Four Points by Sheraton Auckland

396 Queen Street, Main Reception Entrance 110 Mayoral Drive, Auckland Central, Auckland, Auckland Region, 1010, New ZealandView Hotel Details
Four Points by Sheraton Auckland
Four Points by Sheraton AucklandFour Points by Sheraton AucklandFour Points by Sheraton Auckland
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Guest Reviews of Four Points by Sheraton Auckland

9.2/10
Great
232 review
Verified reviews
Location9.3
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(232)
Positive reviews(223)
Reviews with photos/video(59)
Awesome rooms(37)
Great service(36)
Convenient location(18)
Delicious breakfast(16)
Great value for money(10)
Located downtown(9)
Parking difficult(7)
Tasty restaurant(5)
Negative reviews(9)
火锅
Guest Room, 1 King, High Floor
Stayed in May 2025
Other
61 review
8.5/10
Very Good
Posted on Jun 18, 2025
Good hotel next to the Auckland University of Technology. Buffet breakfast is simple and sufficient
Australian Peterpan
Guest Room, 1 King, High Floor
Stayed in Apr 2025
Business traveler
32 review
9.5/10
Amazing
Posted on May 29, 2025
Very convenient location on Queen Street, next to AUT. The staff are friendly and helpful.
Guest User
Guest Room, 1 King, Low Floor
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 19, 2025
We arrived at the hotel before noon, we are pleasantly surprised that both our rooms are ready to be check in, a world of difference to rest our tire body after a long flight.
Gus Keip
Larger Guest Room, 1 King, Corner Room
Stayed in Sep 2025
Couple
3 review
10/10
Outstanding
Posted on Oct 12, 2025
We stayed 1 night on the weekend at a discounted rate. Check in was easy and fast, room was excellent, good size ,bed very comfortable and our room even had a few towards the harbour in the distance. We really enjoyed the rooftop cocktail bar, great views , great service and interesting cocktails. Hotel is in a good location, easy to get to with public transport.
Guest User
Larger Guest Room, 1 King, Sky Tower View, Corner Room
Stayed in Sep 2025
Couple
9 review
10/10
Outstanding
Posted on Oct 7, 2025
Great hotel in the heart of AKL CBD! Very comfortable room, great views, etc. Haven't tried to food. Staff very friendly. Highly recommend!
Nell Loo
Guest Room, 1 King, Low Floor
Stayed in Jul 2025
Solo traveler
9 review
9.5/10
Amazing
Posted on Sep 2, 2025
Four Points Truly Deserves the High Rating! Had a really pleasant stay here. The room was spotless and smelled fresh, and the bathroom worked perfectly—none of those annoying plumbing issues you sometimes find in other hotels. While the view from my room was average, you can easily upgrade to a Sky Tower view for just a little more. The breakfast was great, you can even build your own Big Breakfast, which definitely helps save around $30 compared to eating out. If you’re looking for a comfortable stay without breaking the bank, Four Points is an easy choice. Highly recommended!
PakLee
Suite, 1 King, Skyline View, High Floor
Stayed in Jul 2025
Business traveler
7 review
9.0/10
Great
Posted on Oct 16, 2025
Very good location around city Center, and if you like the sky tower view should definitely get the room on 19 floor. Staffs are helpful, overall very good value for money.
Guest User
Larger Guest Room, 2 Queen
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Dec 23, 2024
Amazing stay. Loved the location- next to Queen’s steer and close to all the major attractions. Staff were really nice and assured us with charging our mobile as I had forgotten my charger.
Response from Property: Kia Ora, We're delighted that you had a wonderful experience! Your feedback means a lot to our team and we look forward to seeing you again in the future!
Rusty_Traveller
Guest Room, 1 King, High Floor
Stayed in May 2025
Traveling with friends
24 review
10/10
Outstanding
Posted on Jun 23, 2025
Hidden gem in Central Auckland! Close to amenities and great views from the rooms highly recommended
Response from Property: Kia Ora,Thank you so much for taking the time to leave us a perfect 10/10 rating. We're truly grateful for your kind words and support.It was a pleasure having you with us, and we’re thrilled to know that your experience met or even exceeded your expectations. Your feedback means the world to our team and motivates us to keep delivering the best service possible.We hope to welcome you back again soon.
Guest User
Larger Guest Room, 1 King, Sky Tower View, Corner Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 21, 2025
the room and service were lovely !! would definitely stay here again
Guest User
Guest Room, 1 King, High Floor
Stayed in Aug 2025
Traveling with friends
10 review
9.5/10
Amazing
Posted on Sep 24, 2025
Nice hotel to stay. Service is good and location is good too.
Guest User
Guest Room, 2 Twin
Stayed in Mar 2025
Family
39 review
10/10
Outstanding
Posted on Jul 23, 2025
Very good location with a walking distance to all major attractions in Auckland city center. Breakfast is great with a lot of food option, I love the Asian noodle soup.
YY Lam
Guest Room, 1 King, High Floor
Stayed in Aug 2024
Business traveler
1 review
10/10
Outstanding
Posted on Oct 24, 2024
Great location really nice hotel with great staffs. Highly recommend it
Response from Property: Kia Ora, We're delighted that you had a wonderful experience! Your feedback means a lot to our team and we look forward to seeing you again in the future!
Guest User
Guest Room, 1 King, Low Floor
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 5, 2025
Thank you for arranging check in the mid night .
Response from Property: Kia Ora Tiffany,Thank you so much for taking the time to leave us a perfect 10/10 rating. We're truly grateful for your kind words and support.It was a pleasure having you with us, and we’re thrilled to know that your experience met or even exceeded your expectations. Your feedback means the world to our team and motivates us to keep delivering the best service possible.We hope to welcome you back again soon.
Chia Yong Yee
Guest Room, 1 King, High Floor
Stayed in Aug 2025
Traveling with friends
53 review
10/10
Outstanding
Posted on Sep 3, 2025
The atmosphere was quiet and relaxing.