Quest Albany

Quest Albany Reviews

Quest Albany

32 Kell Drive, Albany, Auckland, Auckland Region, 0632, New ZealandView Hotel Details
Quest Albany
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1 night

Guest Reviews of Quest Albany

9.1/10
Great
44 review
Verified reviews
Location9.2
Amenities9.1
Service9.1
Cleanliness9.2
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All reviews(44)
Positive reviews(11)
Reviews with photos/video(1)
dongmailnz
Studio
Stayed in Nov 2024
Business traveler
2 review
9.0/10
Great
Posted on Dec 7, 2024
very nice stay,comfortable, convenient
Renee Ereri Terawasi
Two-Bedroom Apartment
Stayed in Jul 2023
Family
2 review
10/10
Outstanding
Posted on Aug 30, 2023
Early check in was no problem. Arrived two hrs earlier than our expected early check in time and the apartment was already ready! Clean and spacious for our family of 5 adults. Apartment was set with 5 single beds just as asked. Service was efficient and they were able to gladly offer extra towels and detergent when we asked for more. Westfield shopping center only a couple of minutes drive away. Location just as we wanted, away from the busy city but still convenient with shops and good restaurants close by.
JoycehenNice
One-Bedroom Apartment
Stayed in Jan 2024
Business traveler
7 review
10/10
Outstanding
Posted on Mar 15, 2024
The room was very clean and quiet. The surrounding environment is also very good, with a washing machine and dryer. The hotel's services are also very good. There is a parking lot where you can park for free. very safe
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Guest User
Studio
Stayed in Nov 2023
Business traveler
1 review
9.5/10
Amazing
Posted on Jan 1, 2024
To check in, I pressed the intercom button at the door and waited for about 10 minutes. The weather was rainy and there was no cover above so I got caught in the rain. The low intercom sound seems to be the same at other Quest locations.
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M306940****
Studio
Stayed in Dec 2024
Business traveler
8 review
10/10
Outstanding
Posted on Feb 2, 2025
服務環境一流
Translate
Guest User
Stayed in Jan 2025
Couple
10/10
Outstanding
Posted on Feb 8, 2025
We arrived in Auckland on an overseas flight at 5:30 AM. I booked a room for the previous night so we could have access to our apartment as soon as we got to the hotel. Communication with the hotel was excellent and they made sure someone would be at the hotel to greet us. Otherwise they will make arrangements for you to pick up your key. We parked in the gated garage, which is an extra $10 per night, then up to our room by elevator. Very pleased with our accommodation. The best stocked kitchen I’ve seen in a long time. Nice little dishwasher under the oven, cooktop, spacious refrigerator. Full sized washer and dryer in the bathroom with a packet of laundry detergent. We had a king sized bed in a separate room, nice lounge area, dining table and chairs. Good A/C. Nice that the windows in both lounge and bedroom opened for fresh air. There isn’t a lot of flat surface space for toiletries and such and no drawers or dresser for clothes. Other than that we were completely happy with our 3 night stay. This was our third visit to NZ so we didn’t want to be in the CBD but wanted a place in the north end of the city as that was the direction we would be heading when leaving Auckland. There are restaurants and cafes just a few minutes walk from the Quest, a nice park right behind the hotel for strolling, a short drive to the New World grocery store. Easy access on to the highway to head north. All the staff we encountered were lovely and we really enjoyed our quiet stay here to recover from jet lag. If you’re not doing touristy things in Auckland I’d definitely stay here.
Voyage66036678298
Stayed in Nov 2024
Other
10/10
Outstanding
Posted on Dec 10, 2024
Stayed here Friday 6 Dec have to say it was an absolute pleasure to stay here rooms very clean & tidy bed & pillows comfortable shower was great breakfast was unexpected but was lovely as was Sonja the receptionist nothing was a problem she is an absolute asset to Quest.
Excursion39510523975
Stayed in Oct 2024
Business traveler
8.0/10
Very Good
Posted on Nov 22, 2024
I stayed here a couple of weeks while at a major sports event nearby. Quiet street, good-size room, table, desk, lounge chair, very comfy bed, good shower. Well-equipped wee kitchen -- cafetiere, toaster, 2-burner stove, pans and even a dishwasher! But the most useful to me were the washer and dryer in the room -- used several times. The Quest has a front desk manned during the day, but no restaurant, gym, pool, bar.
Guest User
Stayed in Jan 2024
Couple
8.0/10
Very Good
Posted on Feb 28, 2024
This is a lovely place to stay for a longer period of time, especially if you appreciate your own kitchen. Very clean, well kept and maintained, with lovely and helpful staff. Parking is also available on site. Would definitely stay again. A bit pricey for what it is, but I don't really know what the prices in Auckland are.
Guest User
Stayed in Aug 2023
Other
10/10
Outstanding
Posted on Sep 28, 2023
Excellent location in Albany. Comfortable room, amazing customer service- from booking to reception to cleaning, great friendliness where nothing was too hard. My daughter and I had a great stay. Thank you
Guest User
Stayed in Nov 2022
Couple
8.0/10
Very Good
Posted on Dec 21, 2022
Location The Quest is located in the north shore suburb of Albany. We only chose it because we have relatives living in Long Bay, whom we had come to visit. However, if you’re coming as a tourist to see the sights of Auckland, then this may not be the ideal place to be. To get to the city, for example, we would take an Uber to Devonport, and from there, it’s a short (approx. 20 mins) ferry ride into the city, but all up, for Uber and ferry fares it could cost between $NZ40-50 and take an hour and a half depending on traffic and the waiting time for the ferry. There might be a bus option but we didn’t investigate that. When it came time to leave Auckland, the cost of an Uber to the airport, leaving Quest at 1.30pm on a weekday, was $NZ85. The receptionist told us that despite the out of the way location, the Quest is popular with business travellers and that did make sense, because the Westfield shopping centre is nearby, and there’s a virtual satellite suburb surrounding the Westfield, with dozens of other businesses, shops, cafes and restaurants. The other reason, I guess people would stay here, is if, like us, they are visiting relatives who live in one of the outer north shore suburbs like Torbay, Long Bay, Browns Bay etc, but if I came here purely as a tourist, I would choose to be in the city. Despite its small size, the traffic in Auckland could be pretty horrendous at times, which just adds to your taxi or Uber costs. There isn’t much in the near vicinity of the hotel, apart from a few little shops and restaurants. But the aforementioned Westfield can be easily reached by Uber, or even on foot, although it isn’t a particularly pleasant walk, alongside the highway and it takes about 20-25 minutes. Most of the time, when visiting Westfield, we choose to Uber there and back, and that generally costs a modest $NZ8 or $9 each way. Apartment A comfy little lounge-room was the main feature of the apartment, with a wooden dining table with steel legs, four solid wooden chairs also with steel legs, a small desk and chair with a strong desk light and enough power points to charge all your appliances. There were two comfy lounge chairs in rather dark, sombre colours of olive green and brown, and far too many cushions for such a small space, so they continuously had to be rotated around to make room to sit. The smart TV had local channels as well as YouTube, Netflix, Amazon Prime, pretty much everything you would need from a TV, including a fancy remote with a laser pointer. There was a little coffee table and the whole place was carpeted except for the bathroom and kitchenette, which was just as well, because despite it being mid summer, we found Auckland a cold place and on some days, temps got as low as 18 degrees, complete with wind and rain. Fortunately, the reverse cycle air con worked well, so we had it on heat at 27 degrees most of the time and that at least helped to keep the place warm. I don’t think that we ever used the cooling cycle.
6/24