Homeinn Pebble Hotel (Baotou East Station Central Hospital)

Bolai Hotel

"nice！"

包頭鸞鹿酒店

"The hotel is very good, there is a parking lot, there is also an e-sports room, suitable for business trips, also suitable for black, very comfortable, come back next time."

ALAN Silver Hotel

"Nice place. Our room was by the elevator and loud guests continually arrived until about 3am. Hard to sleep."

Baotou Marriott Hotel

"Five-star review, absolutely! The front desk staff were incredibly efficient and welcoming during check-in. The room was spotless, with no strange odors, and the bedding was wonderfully soft and comfortable. The soundproofing was excellent, ensuring a peaceful night's sleep. The bathroom had plenty of hot water, and all the facilities were complete and worked perfectly. The location is very convenient, with great amenities nearby, and the breakfast offered a wide variety of fresh options. Overall, my experience exceeded expectations. It offers great value for money and is my top choice for business trips or travel. I'll definitely be staying here again!"

Mercure Hotel (Baotou International Convention Center)

Atour Hotel Baotou International Convention and Exhibition Center

"I want to give 150 points out of 100. Clean and tidy, the service attitude is particularly good, the front desk brother and sister speak gently, and the ability to solve problems quickly. The parent-child room we stayed in has complete room facilities, especially the pillows, mattresses and quilts of Atour, which are super comfortable. You can fall into a deep sleep directly after lying on them. The hygiene is very clean. There is a giant panda in the room. The child was originally clamoring to go home, but when he saw the giant panda doll, he held it and played with it. There was also a small tent for children. The child was reluctant to leave when he left. There is also a laundry room on the fifth floor. The staff can help take care of it for free. It is a washing and drying machine, which solves the big problems during the trip. When leaving the hotel, the child was given a small gift, which made him feel very happy! ! ! And they all pay attention to details, which makes people feel very warm and comfortable."

Atour Hotel (Baotou Xitu Gaoxin)

"Before commenting, I want to emphasize that this comment is not directed at the brand of Atour. I am also a loyal customer of Atour. I have stayed in Atour in different cities for an estimated 20+ times. I have also stayed in this Atour in 2021. At the moment of writing this comment, I am also living in Atour in Luliang. I still trust the brand of Atour, but I hope that I can decisively solve and improve the problems encountered, and the brand can get better and better. The following description is purely subjective and personal. If you have any questions, you can completely refuse to believe it. A total of 2 large beds and 1 twin bed were booked for this trip. There are elderly people, and the rooms need to be arranged on the same floor for easy care. Therefore, after receiving the reservation confirmation SMS, I immediately called the hotel to explain the special needs of arranging the twin bed room for the elderly and our large bed room on the same floor, and explained that we might arrive at the store late at night, and I was afraid that it would be difficult to arrange at that time, so I called specifically. At that time, the reply on the other end of the phone was yes. Before hanging up, I also confirmed again that I hoped the front desk would help to make a note. The call time was 13:59. Around 22:15 that night, after we arrived at the hotel, the front desk replied that it was impossible to arrange twin beds and large beds on the same floor. When asked why, the answer was that many guests had renewed their reservations for twin rooms during the May Day holiday. I said that I had called to confirm in the afternoon, but the answer I got was that it could not be arranged. I had no choice but to continue checking in, and I heard that the front desk arranged a staff member to check the twin room I was staying in. This was the first time I encountered this at Atour. I asked the front desk why I needed to check the room? The front desk ignored it. The waiting time for check-in was very long. After the card was made, the ID card and room card were placed in front of me and I left to work next door. I didn't say whether the guests needed to continue waiting or they could check in, not to mention breakfast and Wi-Fi and other check-in reminders. Later, the faucet in the large bed room I stayed in was leaking, and I almost slipped, so I changed rooms later. The hair dryer in another large bed room was broken. I called the front desk many times, and the hair dryer was delivered at least 30 minutes later. The old interior decoration of the hotel is also a problem. Regarding the above statements: 1. For a hotel with 140 rooms, at 2 pm, the guest basically confirmed to check out or extend his stay, and the check-out room was basically cleaned up. I cannot believe that the hotel cannot arrange a room on the same floor, and I have already received a phone confirmation (the call was made through Ctrip, and Ctrip should have a recording). I cannot accept the reasons given by the hotel. 2. The service attitude of the front desk is completely not up to the level of Atour, at least it can't even smile and entertain guests, not to mention that I ignored my questions when I expressed doubts about the temporary room inspection. 3. Regarding the temporary room inspection, if the hotel really had confirmed the room when I called at 2 pm, then there would definitely not be the problem that the hotel could not confirm whether the room met the check-in conditions at 10:15 pm. Based on this, I can also think that my communication with the hotel in the afternoon was completely ignored, and this double bed was arranged temporarily at that time. 4. Because of this temporary room check, the check-in time of the guests was delayed for a long time, and the guests were not informed of the reason. After the room card was issued, the guests were left aside. During the May Day holiday, it is understandable that the front desk was busy, but there was not even a smile to the guests and a word like "please wait a moment". Is it really a loss of level? Not to mention the check-in reminders that should have been given to guests. 5. The inadequate maintenance of room facilities is also reflected in the two large bed rooms, as well as the walls and carpets on the check-in floor. As an Atour customer, I once said to my friends, "The peace of mind that Atour gives me is that you don't have to care about the opening year of the hotel. No matter how old Atour is, you can stay without thinking." I was slapped in the face in Baotou. The above series of problems are completely acceptable if it is a low-end chain hotel, but this is definitely not the level of Atour. In summary, the management company of Baotou Rare Earth High-tech Atour Hotel needs to reflect on whether there are serious management defects. If it is a big deal, Atour Group also needs to reflect on whether the quality control management and supervision mechanism of its hotels is in place. This time is disappointing, but I still have confidence in Atour."

Jinyi Preferred Hotel (Inner Mongolia University of Science & Technology Baotou Station)

"I chose this hotel for a business trip, but I didn't expect it to be really amazing. The service is super welcoming. The front desk ladies and brothers and the manager are very enthusiastic and proactive. Warmly introduced the location, delicious place. There are also surrounding addresses. Breakfast is also delicious. Shao Mai, milk tea. Goat. Very good. It was a perfect stay experience."

Yinji Hotel

"The front desk service was attentive and thoughtful. The staff were polite and patient, always willing to help and providing excellent detailed service, which made a great impression. Their attitude was very good, and they offered a welcoming smile. Check-in was efficient and quick, so there was no waiting. Any issues were resolved promptly. I felt very comfortable staying here and highly recommend it to everyone."

JI Hotel (Baotou Qingshan District Wangfujing Wenhua Road)

"The front desk staff, Sweetheart Xiao Dan, provided excellent service. The breakfast offered a wide variety of options."

Gorsthy Hotel

"The hotel's location is excellent, making it easy to get around. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was good. The front desk service was warm and efficient, and the facilities were comprehensive. It offers outstanding value for money, and my stay was great. I'll definitely choose to stay here again."