Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 29, 2024|Deluxe Garden-view Twin Room
Guest UserThe room was upgraded for free, the breakfast was healthy and delicious, and the facilities were good. The most important swimming pool is great. In the morning, I watched the hotel staff carefully clean the swimming pool for almost 2 hours, and then went in for a happy swim. The sea and sky were all the same color, lawns, woods, beaches, and sea water. Compared to the kind of seaside villas with unobstructed views , the progressive depth of different landscapes, and the sense of envelopment brought by the mountains and the sea, let people blend into the embrace of nature in a very safe state, and return to the most authentic state,,, through the woods When I saw the local people sitting or standing on the rocks on the seaside in the distance, Zheng Zhihua's sailors instantly came to my mind. The freedom and power shown in this picture will also become a kind of spiritual nourishment that will nourish the future. Life, this is one of the meanings of travel.
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Price per night from:INR 40,253
Posted on Aug 24, 2026|Essential Room
Guest UserThe Kimpton Shimao Clearwater Bay is a six-star hotel that truly excels in every aspect, from its hardware and services to its intricate details and overall experience. This is not an advertisement, I genuinely mean it!
1. **Exquisite Design:**
The public areas are stunning, with picturesque views at every turn – a paradise for detail-oriented guests. Every corner is Instagram-worthy, feeling more like an art museum than a hotel. The rooms are top-notch, with excellent amenities. The most delightful surprise was the hand-painted glass art created especially for our anniversary, a truly thoughtful touch.
2. **Exceptional Service:**
* We used a secret phrase at the front desk and received a cute blind box and a commemorative pendant.
* The in-room ”treasure chest” was incredibly practical: it included a full sun protection set (sunglasses, sunscreen, aloe vera gel), nail clippers, eye masks, and more, anticipating all sorts of forgotten essentials.
* The Guest Relations Specialist, Vicky, deserves special praise! She contacted us by phone in advance and managed to upgrade us to a sea-view room despite the high occupancy during the summer. She also proactively arranged for the anniversary hand-painting and even sent us a Westie doll that we'd requested. Her warm and responsive service was truly touching.
* Sales Manager KK was efficient in recording our needs and coordinating arrangements, proving both professional and reliable.
3. **Fantastic Public Areas:**
The hotel's public areas are a veritable ”resort playground,” guaranteeing no boredom: in addition to various swimming pools, there's a lazy river, waterfall curtain, non-motorized water sports facilities, and more, complemented by numerous relaxation zones. Towels, mineral water, kickboards, and swimming rings are all readily available. There's even an e-sports area, which was astonishing. The overall greenery design is also aesthetically pleasing, and the outdoor public areas offer endless photo opportunities. My only regret is not booking an extra day.
4. **Abundant Dining Options:**
There are many restaurants, and we didn't have a chance to try them all. Our room included social hour, drink vouchers, and the in-room mini-bar, providing more than enough to eat and drink. To be honest, the breakfast was visually more appealing than it was flavorful, but overall, it was definitely above average.
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Price per night from:INR 23,235
Posted on Jul 31, 2026|Premium Family Suite
JiajianvwuThis was the best hotel we stayed at during our Hainan trip this summer! The family suite at Lanhaiju was perfectly situated with a direct view of the Freedom Lighthouse! I had thought it was a pure garden view room, so I was thrilled to see the lighthouse in the distance as soon as I entered. Not only the room view, but all areas of the hotel are fantastic backdrops for photos! Access to the hotel grounds and beach requires a booking confirmation or room key card, indicating very strict management.
The breakfast was excellent, no complaints there. We found different delicious options each of the three mornings, and the à la carte menu also varied daily. The dinner beach BBQ buffet, with its setting at the filming location of 'Lost in the Stars' and the lighthouse, offered an amazing ambiance. My only suggestion would be to increase the variety of dishes.
Stepping out the back door of the hotel leads directly to a private, quiet, and clean beach with fine sand and a gentle slope. If it weren't so hot, I could have easily spent the whole day just relaxing there!
During our stay, our dedicated butler Chloe was incredibly responsive to our needs every day, almost instantly replying whether it was day or night. She worked very hard!
Three days just wasn't enough; we'll definitely be back next summer!
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Price per night from:INR 25,485
Posted on Jun 27, 2026|Deluxe Family Suite - 2-Bedroom, with View
Guest UserI stayed here last year on June 22nd. It was a brand new hotel then, and while the hardware and facilities were indeed excellent, the service was noticeably lacking, leaving me with a mediocre impression. My son, however, couldn't stop thinking about Sanyue zheng, so at his strong insistence, I 'reluctantly' booked two nights again this year, just for him. The day before check-in (I missed the call) and on the day of arrival, the hotel called to confirm our arrival time, number of guests, room type, and to arrange a butler service beforehand. This time, our assigned butler, Tiantian, was incredibly attentive. She messaged us at noon (afternoon) and in the evening to inquire about our plans, needs, and to offer warm reminders. She was always responsive to our requests, incredibly quick, and had a wonderful attitude. My son absolutely adored Auntie Tiantian! Upon check-in, we received heart-shaped rabbit cookies, and upon check-out, we even got a heart-shaped rabbit plushie as a souvenir. This stay truly showed me that the hotel is genuinely dedicated to providing a great experience. The door from the G floor to the fountain, which was manual last year, is now a sensor door. The path to the go-karts, which was there last year, has been replaced with a newly built wooden boardwalk. New additions this year include a reptile park, a fun animal farm, equestrian activities, and a sports park – all things that weren't there last year. This gave us a different experience and kept things from feeling stale or boring. The sky glass pool is beautiful, and the scenery is fantastic. Two large screens on either side were showing the World Cup football matches, bringing joy to a dad who was 'reluctantly' accompanying his son for a swim. Before, I was hesitant to stay at Sanyue zheng again, but now I'm already looking forward to booking a full sea-view room and a family room for our next stay. On this Sanya trip, I chose three hotels: a 270-degree sea-view room, a villa with a pool, and the Sanyue zheng landscape two-bedroom suite. My son's favorite was still Sanyue zheng! A wonderful trip also requires an attentive butler. I even received a warm greeting from 'Tiantian' after landing in Shanghai. You were the most beautiful 'surprise' of my trip!
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Price per night from:INR 10,028
Posted on Aug 23, 2026|Family Room With Sea View
Guest User
Cons: The restaurant prices are too high and don't match the hotel's price point; barely anyone eats there. However, ordering takeout is very convenient. The pool is also too small.
Pros: This hotel offers genuine, front-row sea views. At night, you can fall asleep to the sound of the waves. There are local fishermen by the sea selling their fresh catches of the day, and nearby street food stalls can cook them for you. I only discovered this after dinner, so I didn't get to try it, but it's definitely more reasonably priced and fresher than restaurant options. Strolling along the beach at sunset, with the sea breeze and waves, was absolutely enchanting. Kids can have endless fun collecting seashells, even if they're small. I've attached a few spontaneous photos. Overall, this place offers great value for money.
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Price per night from:INR 5,963
Posted on Apr 26, 2025
Guest User
The last stop of Hainan Island Tour (East Line) - Lingshui. At that time, I also placed an order based on the high ratings. When checking in, the front desk lady was very enthusiastic and smiling, which made people feel very warm. I didn't expect that the subsequent housekeepers and service staff were also very enthusiastic and warm, and any problems were solved in time. Go downstairs and walk across the road to the beach, which is very convenient for taking children to play or strolling on the beach. The room is equipped with advanced facilities and electric curtains. It is clean and hygienic, and the hot water for bathing is also comfortable. If you drive by yourself, you can park your car in the underground garage, which is very convenient. Although there are not many varieties of breakfast, it is delicious. I recommend the noodle soup, which is delicious! The best thing is that you can lie on the balcony and watch the sea, absolutely!
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Price per night from:INR 2,925
Posted on Aug 23, 2026|Gardenfront King
Guest User
Staying at Capella Sanya again certainly confirmed those familiar sentiments: once you've experienced Capella, other hotels just don't quite measure up. Even after staying at over a hundred five-star hotels, and thirty in Hainan, I still feel Capella offers the best stay. A special thank you to Chris, the cultural and tourism officer, and the travel photography team.
Improvements from our last visit:
1. Travel photography is now available, and the resulting photos are excellent.
2. The tennis court is now free and has no time limit. They even provide children's rackets, iced water, and iced towels – the attention to detail is superb.
3. Provided a dedicated car service to the station, greatly facilitating our journey to the next destination.
4. Used the gazebo for the first time. Especially after a fall that left me covered in sand, the gazebo's washing facilities were incredibly convenient.
5. Received complimentary champagne, making our 10th wedding anniversary feel truly special.
6. Had a dedicated discussion with the hotel management, which significantly deepened my understanding of the brand, making the stay experience more profound than superficial.
7. My child had the opportunity to play the piano and also saw the stunning high-altitude sea view of Tufu Bay, which is just as beautiful as Haitang Bay.
8. Experienced making my own cocktail at breakfast, something absolutely unheard of at other hotels, and it made up for a previous missed opportunity.
9. Children aren't allowed in the spa, but they can be looked after, which gave us great peace of mind.
10. The evening ceremony clashed with the crab-catching activity, but Chris, the cultural and tourism officer, took our child to catch crabs, allowing us to attend the evening ceremony without worry. This deserves high praise!
11. Received a full family souvenir gift. Every member was considered; in the past, souvenirs were only given to one person, but this time all three of us received one, which was a pleasant surprise.
12. The staff's service attitude has improved. The shuttle driver even came to our room door to pick us up, the pool lifeguard proactively called a car for us, and the manager conversed with us while kneeling the whole time. When we left, the car had driven quite a distance, but they were still waving goodbye.
13. There was an error in our booking, only reserving breakfast for one person, but the hotel provided a complimentary breakfast for the other person. Otherwise, the cost for an extra breakfast isn't low.
A few points that weren't as good:
1. The explanation for the evening ceremony was unpracticed, the process was chaotic, and the sense of occasion was diminished.
2. Several communications happened during meal times, affecting our afternoon tea and breakfast experience.
3. There were some issues with the room's TV and electric curtain buttons.
4. The hotel activity schedule was less entertaining; the activities weren't as fun as before.
Chris, the cultural and tourism officer, and his team provided a lot of information and suggestions. They truly consider the guests, making us feel at home. Only at Capella can you experience genuine butler service.
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Price per night from:INR 33,066
Posted on Jan 5, 2026
Jiahongyucindy
My expectations were not disappointed; it was a truly pleasant surprise. The boathouse has a unique and novel design, making it truly special. Breakfast was abundant, and listening to the sound of the waves was incredibly soothing. The hotel butler was exceptionally attentive, responding super quickly and fulfilling every request. They even provided recommendations for nearby attractions and restaurants, showing great diligence. Furthermore, the hotel grounds feature charming bridges, flowing water, beautiful flowers, and palm trees—every step reveals a new scenic view. It was a perfect stay.
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Price per night from:INR 6,653
Posted on Aug 22, 2025
Guest UserI traveled with my best friend and stayed at the hotel for two days, so I wanted to write a proper review. We didn't do any research before choosing Xiangshui Bay; we just picked this hotel when we saw it. We drove there ourselves, which was convenient. The hotel is about 700-800 meters from the street, located in a villa area. The butler had informed us of our license plate number beforehand, as other cars aren't allowed in this area. Upon entering the villa area, I was struck by how large it was, but it felt a bit deserted. The check-in area wasn't what I expected. Having stayed at Raffles Hotel before, I assumed it would be similar, but there were only two young men there to greet us. However, I must say that the two men who greeted us were incredibly patient, and they should have upgraded my room for free—it was a whopping 500 square meters! After check-in, the butler took us to our room, and wow, it was huge! It took several minutes to get there in the sightseeing vehicle. Now, let's talk about the hotel itself. For this price, the room was excellent value. While the hotel facilities weren't particularly new, they were comprehensive and very comfortable. We had such a pleasant stay that we didn't want to leave. The butler was always available, which was wonderful. The hotel's public areas were a bit messy, perhaps due to the heavy rain, but the overall scenery was nice. I wasn't very satisfied with the food; breakfast wasn't a buffet. The hotel has its own restaurant, but it seemed rather empty. It's better to eat outside the hotel; the seafood restaurant across the street is particularly delicious, with great taste and reasonable prices. For those who prefer a quieter atmosphere, this is a great place. Renting a car would be more convenient, as it's quite far from the hotel. I would definitely bring friends here again next time. ✌️
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Price per night from:INR 20,591
Posted on Jul 19, 2026|Haiqu Twin Room with Sea-View Balcony
TiantongcuiI specifically chose to stay at the Ocean View Pavilion, and its biggest draw is the incredible convenience for snorkeling. The balcony opens right onto the sea, allowing you to hop in and swim with the fish whenever you like. This immersive near-shore snorkeling experience is truly unique. The only minor downside is that the room can be a bit humid; after all, facing the ocean means high humidity is an unavoidable issue for seaside rooms. Thankfully, the hotel thoughtfully provides a dehumidifier, which effectively alleviates any discomfort caused by the dampness. Overall, the pros far outweigh the cons. If you're looking for an immersive, close-to-the-ocean experience, this place is absolutely perfect. The unique near-shore access is something a standard sea-view room simply can't compare to.
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Price per night from:INR 6,020