Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night from:AU$ 811
Posted on Jul 23, 2026|Superior , 2 Beds
Guest UserAs a Mitsui Group hotel, it exudes a strong Japanese vibe from the moment you step in. If you're looking to experience Japan's version of 'Atour' and immerse yourself in local Japanese culture, I highly recommend this hotel. We booked a premium twin room with breakfast for two nights a month in advance for 2980 yen, which was a great deal comparatively.
Facilities: The room facilities are excellent. Both the showerhead and hairdryer are high-end, reputable brands, supposedly quite expensive. The room features floor-to-ceiling windows that offer a direct view of 'Tokyo's Wall Street,' allowing you to soak in the atmosphere of the classic financial district. The room is quite spacious, with a desk and a sofa, which is a nice touch. The air purifier and humidifier quickly help cool down the room. The biggest highlight of this hotel is the ability to open the windows; although not a direct opening, a special mechanism ensures direct air circulation with the outside, a feature many hotels lack.
Cleanliness: Overall cleanliness is excellent; I didn't find any water stains.
Environment: The environment is fantastic, with a very high-end decor that feels incredibly comfortable. Mitsukoshimae Station on the Asakusa Line is right downstairs, making it super convenient for getting around.
Service: The staff are very friendly and enthusiastic; the front desk always greets you proactively.
Breakfast is classic Japanese style, with fewer Western options. I'd suggest trying breakfast for just one day. While it's unique, the taste is average, and many of the Japanese cold dishes might not appeal to everyone's palate. Plus, breakfast at this hotel is a bit pricey, making it less value for money.
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Price per night from:AU$ 262
Posted on May 12, 2026
Maverick11The muji inspired interior is so clean and minimal, exactly the kind of space you want to decompress in after a full day of exploring. but the real standout is the skytree view from the room, waking up to that every morning never got old. asakusa itself is such a perfect base, old tokyo charm right outside the door with sensoji five minutes away on foot.
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Price per night from:AU$ 83
Posted on Jul 12, 2026
LeilaChanThis was my second stay, and it truly is a great value hotel in Tokyo. It's close to both Disneyland and Tokyo Station, but without the hefty price tag you'd find for hotels in the city center. The hotel offers a direct bus service to Narita Airport. For Haneda Airport, I took the JR train to Maihama Station (near Disneyland) and then caught an airport bus from there (tickets need to be purchased online in advance). The rooms are spacious and modern. I highly recommend this hotel.
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Price per night from:AU$ 205
Posted on Mar 20, 2026|Bunk Bed 3, Non Smoking
khosodaI had a wonderful stay at this hotel and was genuinely impressed by every aspect of the experience. The cleanliness was exceptional—everything from the room to the common areas was spotless and very well maintained. The room itself was spacious and comfortable, providing more than enough space to relax after a long day.
The location is another major highlight. It is very convenient and well-situated, making it easy to access nearby attractions, transportation, and restaurants. This made my stay even more enjoyable and stress-free.
The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help with a warm and professional attitude. Their hospitality truly made a difference.
The food was also delicious, with a great variety of options and excellent quality. Every meal I had was satisfying and enjoyable.
Overall, I am extremely satisfied with my experience and would highly recommend this hotel to anyone looking for comfort, convenience, and excellent service.
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Price per night from:AU$ 91
Posted on Jul 22, 2026|Main Tower Superior Twin Room Non Smoking
Anonymous User[”1. **Unbeatable Location for Airport Travel**\nThe hotel offers direct limousine bus service to both Narita and Haneda Airports right from its doorstep, making airport transfers incredibly convenient – no need to lug heavy suitcases around. It's just a 3-minute walk to Tochomae subway station, with Shinjuku-Nishiguchi (West Exit) only 5-8 minutes away. Takashimaya, Odakyu Department Store, and Don Quijote are all within walking distance, making it super easy to shop for Sylvanian Families, Chanel, and cosmetics. Plus, there's a FamilyMart convenience store on the second floor, perfect for late-night essentials.”,”2. **Spacious Rooms, Especially for Tokyo**\nCompared to most compact Tokyo hotels, the rooms here are remarkably spacious, allowing you to easily open up a 28-inch suitcase. The newly renovated rooms come with multiple USB charging ports and modern amenities. High-floor rooms offer stunning views, perfect for overlooking Shinjuku's city nightscape in the evening. Soundproofing is excellent, completely blocking out street noise. The toiletries are high-quality, and the bathroom features a dry/wet separation design with ample supplies.”,”3. **Attentive Service and Comprehensive Facilities**\nThe front desk accepts Alipay, UnionPay, and WeChat Pay, making it very friendly for Chinese tourists. The 24-hour front desk offers free storage for large luggage, so you can shop for luxury goods without worry. The buffet breakfast offers a rich variety, including Japanese set meals, Western pastries, and fresh fruit. Executive floor guests also have access to an exclusive lounge with complimentary drinks and snacks all day. Shinjuku Central Park is right next to the hotel, perfect for a relaxing morning stroll.”]
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Price per night from:AU$ 284
Posted on Feb 22, 2026|Superior Semi Double Room with Park View
Somewhere In Time ⏳One most convenient hotel strategically located right @ Shibuya Crossing 🚠⛩️🏔️, easy access to anywhere in Tokyo. The room has cosy bed 🛌 for great beauty sleep. Best thing, the hotel offers Airport Limo bus 🚌 transfers right @ the Level 5 Lobby carpark area. There are countless oishi eateries, great retail shopping 🛍️ & spa nearby for relaxing massage. Highly recommended 👍🏻👍🏻👍🏻
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Price per night from:AU$ 139
Posted on Jul 11, 2026
50 plus lady from singaporeWhen I booked online for the room, I stated very clearly no corner room, but when I discovered my room is nearly at the end, was a bit not happy. The location is 7 mins walk to suidoboshi station. But it's not very near to places like shibuya or Tokyo, a bit disappointed the single room is a bit small, but the milk lotion, liquid cleanser, face wash packet they provided is gd. A bit surprised they don't provide spoon but stirrer. The room is clean, and there is lawson at 2nd floor and laundry service at 7th level. I have taken video of the room but can't attach here, wasted. Near the suidoboshi station are some eateries. They provide one water bottle daily and clean the room daily which is good. If you preferred a clean room, this hotel is apt for u. The hotel provided airport limousine bus to airport but not vice versa
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Price per night from:AU$ 107
Posted on Jul 2, 2026
Guest Userhotel location was great, easily access to shimbashi or ginza station. All staff at the hotel is helpful and accomodating. Amenities in room are changed and filled daily. Breakfast includes enough selections and changes menu twice a day. Might need to watch your waffles because other guest might just take it. Overall a very good hotel to stay at. BTW, donki is just beside the hotel and opens 24hrs.
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Price per night from:AU$ 176
Posted on Jul 24, 2026|Adjoining (2 Rooms), Deluxe Twin Rooms, Non-Smoking
Dans travelOur family trip to Tokyo was made much easier by this hotel—it was an excellent choice for us. They offer adjoining rooms and sofa beds, which gave us plenty of space and flexibility. The location is another big plus: set within a family-friendly park, it’s just a short walk to Tokyo Tower, great restaurants, and nearby subway stations.
One thing to keep in mind: the elevators are split—floors 1–18 and 19–32 are served separately, and access to floors 18–32 requires a key card. So if you’re booking multiple room types, just double-check which floors they’re on to avoid any confusion.
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Price per night from:AU$ 218