Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 13, 2026
Guest UserThe hotel's location is excellent, right in the city center next to Seoul Plaza. Myeongdong, N Seoul Tower, and Gyeongbokgung Palace are all within walking distance. The City Hall subway station is right downstairs, with Line 1 and 2 intersecting there. Exit 6 of City Hall Station leads directly to the hotel's main entrance. What's more, the 6701 Incheon Airport Limousine Bus starts and ends right at the hotel entrance, making transportation incredibly convenient. From Incheon Airport, you can take the AREX express train to Seoul Station, then transfer to Line 1 for one stop to City Hall Station, and exit 6 takes you right to the hotel. I booked a Premier King Suite for a 4-day, 3-night stay. The room was a spacious 40 square meters, featuring a living room and a walk-in closet. It was incredibly clean, tidy, and very quiet – not noisy at all. The bathroom facilities were also well-maintained and spotless. The hotel staff were all very friendly, enthusiastic, and proactive in offering help. My stay was absolutely fantastic, and I'll definitely choose this hotel again when I return to Seoul.
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Price per night from:€ 321
Posted on Jun 19, 2026
bolexu
The bigger the hope, the greater the disappointment.
By domestic hotel standards, this place is essentially an upgraded budget hotel in terms of hardware.
Regarding the service, every staff member I encountered greeted me warmly and proactively. When my ride-share dropped me off at ground level, two attendants helped me carry my luggage upstairs.
Its location is absolutely unbeatable, right in Myeongdong. It's very close to Lotte Duty-Free, Shinsegae Duty-Free, and the Nanta show.
My final conclusion is: Is it worth over 5,000 won for two nights? I can only say that the Wyndham I stayed at in Busan for just over 700 won felt more like a five-star hotel in terms of amenities, and it only cost a third of what I paid here.
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Price per night from:€ 315
Posted on Aug 26, 2026|Family Twin Room
FangyeyuThis was the best hotel of my trip to Korea. It's conveniently located, making it easy to get around, and it was very clean and tidy. To the north are Gyeongbokgung Palace and Bukchon Hanok Village, and to the south are Cheonggyecheon Stream and Myeongdong. I would definitely choose to stay here again next time.
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Price per night from:€ 80
Posted on Jul 9, 2026
Guest UserNot bad. It has a Japanese style, and the bathroom has a bathtub where you can sit and shower. Breakfast was okay, enough to fill you up, but definitely don't compare it to breakfast in China. It was quite clean, and the service was decent. They even provided eye masks in the room.
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Price per night from:€ 97
Posted on Aug 12, 2026|Superior Queen Room
Anonymous User
Overall, I had a good stay, although I would recommend keeping expectations reasonable for a Novotel.
The room was clean, comfortable, spacious, and bright with plenty of natural light. The bed had a good level of firmness, and both the pillows and duvet were very comfortable.
However, I encountered two issues during my stay.
First, there was a problem with the motion-sensor light near the entrance of the room. It was supposed to turn on when someone entered or walked by, but the sensor in my room seemed to malfunction. The light kept turning on by itself even when no one was moving nearby, and this happened dozens of times throughout the night. As someone sensitive to light while sleeping, this was quite disruptive. I contacted the front desk the next morning, and they quickly sent a technician who removed the sensor/light system. I really appreciated how efficiently the staff handled the issue, although unfortunately it had already affected my sleep for the entire night.
Second, the bathroom floor and the area connecting the bathroom to the room were quite slippery when wet. Extra caution may be needed, especially for elderly guests or families with young children.
Before check-in, I received an email informing me that the hotel swimming pool was under maintenance and that guests would need to use the pool at the neighboring Grand Mercure instead. However, during my actual stay, the swimming pool at the 4F Fitness Club was still available for use. The information was therefore somewhat inconsistent, although it did not negatively affect my stay.
I also paid to use the sauna facilities. The area was clean and well maintained. The facilities consisted of one cold bath, one hot bath, and a dry sauna. There was no wet sauna or steam room, and I personally found the dry sauna temperature to be relatively mild. If the sauna is an important part of your stay, you may want to consider whether the facilities meet your expectations before paying the additional fee.
Overall, the room itself was comfortable and spacious, and I was impressed by how quickly the staff responded when I reported the sensor issue. There were a few minor issues with the facilities and communication, but the stay was generally pleasant. A good hotel overall, just don't set your expectations too high.
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Price per night from:€ 141
Posted on Jun 25, 2026
Guest UserThe Fairmont Ambassador Seoul is perfect for solo travelers, offering flawless English service, exceptionally spacious rooms, and ultimate safety. Direct indoor access to The Hyundai Seoul's food halls eliminates dining awkwardness. While the top-tier gym is fantastic, the pool requires restrictive pre-booking. It is a seamless, premium, and stress-free urban escape.
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Price per night from:€ 208
Posted on Jun 23, 2026
Xingxinghaoma11. The location is perfect, right in the heart of the bustling commercial district. Everything you need for dining, entertainment, and shopping is just a step away. It's close to everything, making getting around super efficient.
2. The cleanliness is meticulously maintained. The entire room was spotless and fresh. There were plenty of dry towels, and the bathroom had no water stains or odors – very friendly for germaphobes.
⚠️Cons:
The room space is really cramped. There's no way to open two suitcases, and you can only walk sideways in the aisle. It would be very uncomfortable if you have a lot of luggage.
Summary: This place is suitable for solo travelers who pack light and want to go shopping. If you have a lot of luggage or are traveling with multiple people, consider other options carefully.
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Price per night from:€ 110
Posted on Apr 12, 2026
Anonymous User
The hotel surroundings are nice, and the front desk staff speak basic English. On the first day, I found a midge on the curtains, but otherwise, the cleanliness was acceptable, and there was no drain smell from the bathroom. Disposable slippers were provided, but no toothbrush or toothpaste. Everything in the minibar, except for water, was chargeable.
I booked a hotel in Gangnam because I was attending a concert at KSPO Dome.
Pros: After the concert, it was usually easy to find a seat on the Express Line 9, and I could quickly reach Bongeunsa Station. There aren't many restaurants on the way back to the hotel, but there are several convenience stores.
Cons: The walk from Bongeunsa Station to the hotel is really, really far, and you have to climb a gentle slope before descending! Cheongdam Station is about half the distance, but coming from Olympic Park, you'd need to transfer from Line 5 to Line 7, and Line 5 is usually much more crowded after events.
Additionally, I had extended my stay through Trip.com before check-in, but the front desk initially thought I had only booked one night. After some communication, they found the extension order and processed it. However, on the second night, my room card stopped working and needed to be re-authorized. I hope the platform and the hotel can improve this issue.
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Price per night from:€ 154
Posted on Jul 20, 2026|Family Twin Room
Anonymous UserYou have to shower in the bathtub, and even though we booked a large room type, it was the biggest room I've stayed in in Korea. At over 1300 [currency unit, likely KRW], it felt quite overpriced. The pillows were incredibly dirty, please see the pictures. If you're a germaphobe, definitely don't come here. It was very late, so I didn't bother to complain and just left early the next morning. On the bright side, the ladies at the front desk were very nice.
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Price per night from:€ 96
Posted on Jun 3, 2026|Deluxe Twin Room Non Smoking
Guest User
While the hotel isn't in the absolute center of Seoul, it's surrounded by tons of food and drink options downstairs, plus there's a mall and an Olive Young nearby. It's also super close to the subway, with direct lines to many popular attractions. If you don't mind a little travel, this hotel is definitely worth considering. The cleanliness is great, and the absolute highlight is the incredibly helpful and patient front desk staff who answer every question thoroughly. Hope this review helps those planning a trip to Korea!
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Price per night from:€ 39