Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 29, 2026
MianhuI booked a king-sized bed room, but when I arrived at the hotel, I was told only twin rooms were available. After some discussion, they changed it to a twin room. The mini-fridge snacks in the room were all complimentary. You can also enjoy the hot springs for free in the evening, though I didn't get around to trying it. About 80% of the guests were Westerners, and the housekeeping staff were all from Southeast Asia. The hotel staff's attitude was excellent, which I really appreciated, but I noticed their attitude was even better towards Western guests... Most people walking around seemed to be Western tourists. The hotel isn't too far from nearby attractions; walking to Shijo and Kiyomizu-dera Temple is quite manageable. If you have the means, you could hire a car to visit other attractions, but it's not very friendly for those with luggage, as the sidewalks are incredibly narrow and you have to dodge both cars and people.
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Price per night from:RUB 15,425
Posted on Mar 6, 2026
Guest User
Service: The room was incredibly spacious and clean, and the staff even helped lay out the futons. The service was very warm and welcoming.
Shopping: The first floor has a great selection of souvenirs and pastries. They're affordable and a bit more refined than what you'd find at Don Quijote. Plus, hotel guests get a 10% discount.
Unique Experiences: You can experience a traditional tea ceremony in the lobby on the first floor, and there's a really comfortable communal bath on the basement level.
Location: It's super close to Kyoto Station, just a few minutes' walk. There's also a large temple nearby.
Food: There are tons of dining and shopping options around. Right across the street, there's a Kobe beef restaurant, and just a short walk away, you'll find a popular fried beef cutlet place with a long line. There are also izakayas and more.
Shopping (cont.): It's also very convenient for shopping. Just a few steps away is a large multi-purpose commercial center with everything from clothing brands like Uniqlo and GU, shoe stores like ABC Mart, to stationery, cameras, electronics, and headphones.
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Price per night from:RUB 6,412
Posted on Jul 29, 2026|Family Room
Guest UserPerfect Location & Outstanding Staff Support!
Exceptional location directly opposite JR Kyoto Station, surrounded by dining, convenience stores, and souvenir shops. The breakfast offered a good variety of Western and Japanese options. Most importantly, the staff went above and beyond when my children fell sick. They saved us from an expensive clinic which we found in web by recommending a wonderful local clinic just 10 minutes on foot away. The doctor was kind, reasonable, and provided medicine immediately.
The family room is also great!
Highly recommended for families and travelers!
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Price per night from:RUB 4,451
Posted on Jun 9, 2026
Guest UserWhen we chose this hotel, we saw pictures and videos that made us think it was a resort estate, but it's not. There's very little to see inside the hotel; I could walk through the entire property in 5 minutes. Secondly, the hotel advertises natural hot springs, but the public ones reek of disinfectant as soon as you walk in, which is very unpleasant. The room itself was okay and had character, and the bathtub was very large with a pleasant woody scent when bathing. Finally, the breakfast – honestly, the taste was just mediocre. I wouldn't choose this hotel again at the same price point.
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Price per night from:RUB 65,956
Posted on Apr 22, 2026
Guest User
Service did not get full marks from me. I booked a double room. Front desk offered me 2 twin beds put together to make up a double bed. They claimed room had more sunlight compared with my double bed booking.
Other than that, I had no other issues. There is a free coffee area that is opened until midnight. Free sake tasting from 1pm to 9pm. Do feedback to the front desk if it runs out.
Amenities are self service beside the front desk if you require more.
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Price per night from:RUB 4,328
Posted on Dec 1, 2025|Premier Twin Room
Guest User
This hotel offers incredible value for money! It's super convenient, just a 5-minute walk from Kyoto JR Station. The streets on both sides of the hotel are lined with small restaurants and pubs, and there's a medium-sized drug store (Don Quijote) at the corner. The room was clean and tidy, and we could see Kyoto Tower right from our window. I especially recommend the hotel's shampoo – it's really good! 😊 The room was spacious enough for two adults and two 28-inch suitcases, with plenty of room to spare. There are USB charging ports by the bed. There's no kettle in the room, so you'll need to bring your own and an adapter. The breakfast on the first floor is a set meal, costing around 60 RMB per person. Highly recommended!
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Price per night from:RUB 5,475
Posted on Apr 25, 2026
云博
This is a venerable super five-star hotel with an excellent location, though it's a bit out of the city center, making it quite inconvenient for getting to sights, attractions, and dining. However, the hotel shuttle bus to Kyoto Station is a lifesaver. The hotel was renovated a few years ago, but it still retains its 40+ years of history and luxurious decor, now blended with modern, clean design elements. Charging facilities and hygiene are excellent. I would definitely stay here again!
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Price per night from:RUB 3,490
Posted on May 20, 2026
Guest UserThe cleaning staff was extremely friendly and helpful, which I really appreciated. Complimentary water and coffee at the reception were also a nice touch. The location of the hotel is good, and the bathroom was modern and very clean.
Unfortunately, the sleeping area of the room was not very clean, which affected the overall impression. Also, the bed is only made every three days, which I personally found inconvenient for a hotel stay. The reception staff, on the other hand, did not seem particularly friendly or welcoming. Overall, the stay was okay, but there is definitely room for improvement regarding service and room cleanliness.
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Price per night from:RUB 2,885
Posted on May 7, 2026
HuifeidenazhiyangThe Urban Hotel is really good. There's one on Shijo and one on Gojo, and I've stayed at both. They're excellent. When I come to Kyoto, I usually choose this brand. They are very clean, and both locations have a large public bath, which I really love.
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Price per night from:RUB 2,639
Posted on Jun 18, 2026
Fernando Ilham Pratama⭐⭐⭐⭐⭐ Great Value Stay in Kyoto
I had a pleasant stay at Kyoto Universal Hotel Karasuma. The location is convenient, with easy access to public transportation, making it simple to explore Kyoto’s major attractions and nearby areas.
The room was clean, comfortable, and well-maintained, providing everything needed for a relaxing stay after a day of sightseeing. One of the best features is the excellent value for money, especially considering the facilities and services provided.
The staff were friendly and helpful throughout my stay, and the check-in/check-out process was smooth. The complimentary meals were a nice bonus and helped keep travel costs down.
Overall, this hotel is a great choice for travelers looking for affordable accommodation in Kyoto without sacrificing comfort and convenience. I would happily stay here again on my next visit to Kyoto.
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Price per night from:RUB 1,924