Ibis Brussels Centre Gare Midi Reviews

Response from Property: Dear Guest,We really appreciate your positive review.We're delighted our location worked well for your train journey needs.Our team takes pride in offering convenient access to international rail connections while maintaining comfortable accommodations for short stays. The direct station access makes transitions smoother for travelers like yourself.It would be a pleasure to have you return on your next visit to Brussels. Kind regards,Christophe Lac, Hotel Manager

Response from Property: Dear Khong,Thank you for taking the time to share your feedback.We're delighted you appreciated our prime location opposite Brussels-South railway station, offering quick access to international rail connections like Eurostar.Our team takes pride in being steps away from major transit hubs while maintaining proximity to cultural landmarks like the Grand Place, making exploration effortless for our guests.Thank you again; it would be a pleasure to welcome you back. Best regards,Christophe Lac, Hotel Manager

Response from Property: Dear Guest,We truly appreciate you taking the time to share your experience at ibis Brussels Centre Gare Midi.Your wonderful feedback fills us with pride.Our team members work tirelessly to ensure each guest receives attentive care throughout their stay. The combination of our convenient facilities, including the bar zone and communal areas, enhances the comfort of your stay. The strategic placement of our establishment next to Brussels-South railway station proves beneficial for exploring both the local markets and the captivating attractions within walking distance.We look forward to welcoming you back on your next visit to Brussels.Best regards,Christophe Lac, Hotel Manager

Response from Property: Dear Guest,Thank you for taking the time to write this review.We're pleased to hear you found our location convenient for your journey. Being situated directly opposite Brussels-South railway station allows easy access to international rail connections, while still maintaining proximity to the city's historic center through a 20-minute walk or quick metro ride.Our team takes pride in offering 24/7 reception services and climate-controlled rooms to ensure comfort for travelers catching early trains or late arrivals.We hope that you will return in the future.Kind regards,Christophe Lac, Hotel Manager

Response from Property: Dear Willian,Thank you for taking the time to share your experience with us.We appreciate your recognition of our maintained service standards and commitment to quality.That said, we understand your observations about our establishment's appearance. We continuously focus on maintaining our facilities to ensure guest comfort.Finally, we are pleased that our strategic position near transport connections suited your travel needs, making your stay more convenient.We look forward to welcoming you back for a future stay.Best regards,Christophe Lac, Hotel Manager

Response from Property: Dear Velle,Thank you for taking the time to share your feedback.We sincerely apologize that your experience fell short in several areas. Our team confirms all rooms maintain climate-controlled environments, and we regret this didn't translate to comfort during your stay. Regarding our bar service, we're reinforcing communication protocols with staff. While our proximity to international rail connections serves many travelers well, we understand this location aspect didn't meet your preferences.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Christophe Lac, Hotel Manager

Response from Property: Dear Guest,Thank you for your review.We're glad you found our rooms clean and well-maintained during your visit.However, we're sincerely sorry some aspects of your stay didn't meet expectations. Our team remains available around the clock to assist guests with any concerns.Nonetheless, we hope our location opposite Brussels-South station provided convenience for your travels. Being steps from international rail connections helps many guests maximize their time in Brussels.We hope that you will return soon for another pleasant stay. Best wishes,Christophe Lac, Hotel Manager

Response from Property: Dear Cassie Sim,Thank you for sharing your opinion after your recent stay.We are thrilled to hear you enjoyed your stay at ibis Brussels Centre Gare Midi.It's wonderful that our location opposite Brussels-South railway station provided easy access for your travels, and that you found value in being close to dining options and cultural attractions. We're particularly pleased you appreciated the comfort of our Sweet beds by ibis and found everything suited for a relaxed visit. Your recommendation means the world to our team dedicated to creating hassle-free stays.We look forward to welcoming you back for another excellent experience with us. Kind regards,Christophe Lac, Hotel Manager

Response from Property: Dear Alida,Thank you for sharing your review with us.We're pleased you appreciated the generous space in your room, designed to ensure comfort during business or leisure stays.However, we're sincerely sorry some aspects didn't meet your expectations. While standard rooms don't include refrigerators, we're happy to share that premium accommodations feature complimentary water and enhanced amenities.Nonetheless, we're glad our central location opposite Brussels-South station provided convenient access to international rail connections during your travels.We would love to welcome you back for another enjoyable stay.Best regards,Christophe Lac, Hotel Manager

Response from Property: Dear Guest,We appreciate that you took the time to share your experience with us.We appreciate your recognition of our front desk team's efforts to assist guests.However, we regret any inconvenience caused by external factors beyond our immediate control. Our location near international rail connections remains a key advantage for travelers seeking efficient transit options.Finally, we're glad you found our position opposite Brussels-South station convenient for exploring alternative breakfast venues before your journey.We would be thrilled to count you among us once again.Kind regards,Christophe Lac, Hotel Manager

Response from Property: Dear Kim,Thank you for taking the time to share your experience with us.We appreciate that our team was able to accommodate your request for additional bedding to enhance your comfort. The availability of refreshments in our welcoming lobby area seems to have been beneficial during your stay.However, we sincerely regret that certain amenities in your room did not align with your needs. Our staff members are always ready to assist guests with any requirements to ensure maximum comfort.Finally, we are delighted that you found our establishment's position advantageous, particularly given our strategic placement near the Brussels-South railway station.We look forward to welcoming you back for a more fulfilling experience.Best regards,Christophe Lac, Hotel Manager

Response from Property: Dear Guest, Thank you for this review.However, we sincerely regret your experience did not meet expectations. Our team continuously collaborates with local authorities to monitor neighborhood safety.We hope you were able to appreciate our prime location directly opposite Brussels-South station, particularly convenient for international rail travelers.We'll be pleased to welcome you back.Best regards,Christophe Lac, Hotel Manager