To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.1
Service7.0
Cleanliness7.2
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All reviews(29)
Positive reviews(24)
Reviews with photos/video(5)
Friendly host(6)
Negative reviews(4)
Guest User
Executive Room No window
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 10, 2025
So accommodating staff. They really take your request seriously.
Response from Property: Dear Guest User, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.Michael M. PuzonHotel Manager
Guest User
Executive Room No window
Stayed in Jul 2025
Business traveler
1 review
4.0/10
Posted on Aug 21, 2025
the room is not so clean there are cockcroaches i cannot sleep because of the outside noise like karaoke motorcycle and trucks noises the bathroom clogged
I'll never book sogo again the only good thing about sogo is the location staff service very poor
Response from Property: Dear Guest User, I am very disappointed to hear that you found our service to be below your standards. We would like to know more?
Coke S.
Executive Room No window
Stayed in Nov 2024
Family
2 review
8.5/10
Very Good
Posted on Jan 2, 2025
We stayed overnight after watching the fireworks show on the 30th
The room was clean and the room service was good
We had a flickering light in the cr and the problem was fixed in 5 minutes
Hotel is next to Sta Lucia mall and the LRT station
Also many jeepney are available to go to many locations
Highly recommend for the price
We have stayed here in the past and will continue to stay here in the future
Thank you Sogo
Anonymous User
Deluxe Room
Stayed in Apr 2025
Couple
9 review
9.0/10
Great
Posted on Jun 4, 2025
Rooms are clean and the service is good. Staff are approachable and courteous. Will definitely book again!
Response from Property: Dear Anonymous. Thank you for your review and for choosing Hotel Sogo Cainta. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Michael M. Puzon Hotel Manager
Guest User
Executive Room No window
Stayed in Apr 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on May 17, 2025
I recommend to improve your water system. There was no hot water on my 7 nights stay.
The toilet is old , need to refurbish.
Improve your room scent , toilet smells stinky.
Guest User
Deluxe Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 11, 2025
Great
Anonymous User
Executive Room No window
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 15, 2025
We had a pleasant stay. The only problem lang is yung shower sa cr hindi gumagana, may pangalawang shower head but it is too small. Friendly and nice people.
Marvz Enriquez
Deluxe Room
Stayed in Nov 2024
Solo traveler
21 review
7.0/10
Posted on Jan 3, 2025
I booked the hotel for convenience since the evebt i attended was in Sta Lucia East Mall only. First night was amazing. Second night and last is almost disaster. I requested fro housekeeping but they never provided same things on the first night. I even called reception and theyctook 1.5 hrs for bottled water. No soap, no shampoo. They did not even change the pillow cases. But location is very practical so I might if given the chance book this hotel again soon.
Traveler0705
Deluxe Room
Stayed in Dec 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 28, 2025
All is ok.. the staff is approachable
Guest User
Executive Room No window
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 1, 2025
Excellent service. Thanks.
Guest User
Executive Room No window
Stayed in May 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jun 30, 2025
Very nice hotel..
Response from Property: Dear Mam Mardora. Thank you for your review and for choosing Hotel Sogo Cainta. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Michael M. PuzonHotel Manager
Guest User
Deluxe Room
Stayed in Nov 2023
Solo traveler
3 review
3.5/10
Posted on Dec 9, 2023
This sogo needs a lot of work.
Staff is confused and the Wifi is horrible. But the worst part is No Hot water !!!..
The staff can not get their act together !
The elevator is broken to the parking garage and they have the wires pulled out trying to get it to work.. Dangerous Situation !
The owner needs to know the problems and fix these issues !
Kisha Huang
Deluxe Room
Stayed in Jul 2023
Business traveler
14 review
4.0/10
Posted on Aug 12, 2023
it's old and has no proper customer service experience. but enough for business travellers with a budget
Kent Lionel Prospero
Executive Room No window
Stayed in Feb 2023
Family
1 review
9.5/10
Amazing
Posted on Mar 29, 2023
The people are very accommodating and the place is very clean and orderly. Location is easy to access.
Response from Property: Dear Kent Lionel Prospero. Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.