Hampton by Hilton Chengdu Waishuangnan Reviews

Outstanding Service & A Family-Friendly Stay! I stayed at the Hampton Hotel multiple times this month—at least four separate visits, each for a minimum of two days. Every time, the front desk staff provided exceptional customer service, making me feel welcome and valued. The breakfast service was also consistently great, with a good variety of options and friendly staff ensuring everything was perfect. But what truly stood out was how well they treated my son! They were so kind and even let him drive his RC car in the lobby (under their watchful eyes, of course). The staff always made sure he got back to our room safely, which gave me such peace of mind. This hotel goes above and beyond to make guests—especially families—feel at home. I highly recommend the Hampton Hotel for a comfortable, reliable, and genuinely caring stay!

close to many restaurants. clean and quiet. nice breakfast

The facilities are complete, very comfortable, the location is very good, and parking is convenient! The breakfast is rich and delicious, and the service staff is very warm and thoughtful! Very satisfied! I will consider staying here next time. It is good value for money and economical!

There is a construction site downstairs. It starts "ding ding ding" at 8 o'clock in the morning every day. The service and hardware are okay, but the noise from the construction site is frustrating... I hope the business will inform the guests truthfully in advance after the customers book a room.

The environment is OK, the transportation is convenient, and the service attitude is good. The room is not too big or too small, and the bedding is very comfortable and easy to sleep. I have stayed here many times, and the breakfast is as good as always, with rich and delicious Chinese and Western styles.

The hotel has good service attitude, nice style, complete facilities, a large lobby, good service from the front desk staff Pineapple and Lemon, very considerate, and quick check-in. The room is clean, tidy and comfortable.

The room is very nice, the facilities are complete, the service is impeccable, Hilton's benchmark, I will come again next time, very welcoming and warm Facilities: good Sanitation: clean Environment: very beautiful Service: good

I chose this hotel for the brand Hampton, and booked it for 399. It's not expensive but not cheap either. I was shocked when I entered the room. The actual experience was just like a shabby hotel, like a 100 room. The ceiling was peeling, the wall coverings were peeling, and they still sell rooms like this. I don't know where the brand value of Hampton by Hilton is reflected. The carpet looked dirty, and the TV was small and couldn't be projected. It was the worst experience I've ever had in a hotel. The worst thing was that there were bugs in the vegetables for breakfast. I still feel sick when I think about it now. I will never consider this brand again! ! ! !

The hotel stay experience is very good, the room is very bright, clean and tidy, the hotel is very good Facilities: very good Sanitation: very clean Environment: good, opposite is Longhu Paradise Walk Service: great, especially the front desk hj and lsx

The hotel service is quite considerate. The front desk hj and mld are quite enthusiastic. There are notes on the wall of the room. The breakfast is quite rich and there are quite a lot of varieties. The hygiene is also OK. It is worth recommending

This stay at the hotel left a deep impression on me. The hotel is located opposite Longhu Tianjie and shopping is quite convenient. Facilities: OK Environment: Good Service: The front desk staff hj and lsx provided very good service and enthusiastically brought me water Hygiene: Good

The location is OK, the hardware is average, the software is even more average, the overall service is indifferent, I often stay in Huanpeng, and this is the coldest one I have ever stayed in... Hygiene/service needs to be improved... Come on, Xiaopeng...

I have stayed in many hotels under H, but I have never encountered this one. From hardware to service, it is extremely disappointing. Facilities: The shower bracket in the bathroom is broken. It suddenly fell and hit someone. The hotel did not apologize at all, but only notified the engineering department to repair it on site. The room door is also broken. It is difficult to close and lock it normally, which poses a great safety hazard.  Hygiene: There is a strange smell in the room  Service: The housekeeper inquires about the privacy of guests and comments on other guests in person 

Five-star reviews | Hilton Hotel: Impeccable luxury experience! I just checked into the Hilton Hotel. From the moment I stepped into the lobby, I felt the unparalleled service and quality! I must give a full score and strongly recommend it to all travelers! 1. Thoughtful service, feel at home The front desk staff is enthusiastic and professional. When checking in, they explain the hotel facilities in detail and ask about the needs attentively. Whether it is room service or restaurant concierge, every employee smiles and responds quickly, which makes people feel warm. Special mention to the lobby manager, who took the initiative to upgrade the room type and gave welcome drinks. The details are full of care! 2. The guest room is comfortable, with a sense of design and technology The room is spacious and bright, and the bedding is so soft that you don’t want to get up once you lie down! The smart home system is easy to operate, the light and temperature can be adjusted with one button, and the sound insulation effect is excellent. The bathroom is separated into dry and wet, and the high-end toiletries and equipment are of full quality. Even the hair dryer is from Dyson! Open the curtains in the morning, and the city skyline is in full view, instantly curing the fatigue of business trip. 3. Rich food and beverages, top enjoyment for taste buds The breakfast buffet can be called a "global journey on the tip of the tongue" - freshly baked muffins, Japanese sushi, French croissants, Chinese porridge... There are so many varieties that it's dazzling, and the ingredients are fresh. For dinner, we tasted the signature Wellington steak in the rooftop restaurant. The chef personally introduced the cooking details, and the Burgundy red wine was the finishing touch! 4. Complete facilities, suitable for both business and leisure The gym is fully equipped and open 24 hours a day, and the spa is private and quiet. The most surprising thing is that the conference room is equipped with advanced equipment, the high-speed network is stable, and the business center provides support at any time, perfectly balancing business trips and vacation needs. 5. Excellent location Located in the core area of ​​the city center, it takes 5 minutes to walk to the subway station, and there are many high-end shopping malls and specialty restaurants around. The hotel also provides free shuttle buses to and from the airport, and the transportation convenience is perfect! Summary: Whether it is a business trip or a family vacation, Hilton has demonstrated the true level of luxury hotels. From hardware facilities to soft services, every detail can stand up to scrutiny. Next time I come to this city, I will definitely choose here again! 🌟🌟🌟🌟🌟