Metropark Hotel Reviews

Response from Property: Thank you so much for taking the time to share your detailed and sincere feedback about your stay at Dunhuang Weijing Hotel. We truly appreciate your recognition of our location—being in the city center while maintaining a quiet environment, the convenience of reaching the night market (only about 1km away), and the ease of booking Didi for transportation. It also warms our hearts that you enjoyed our thoughtful services, such as the free airport pick-up from Mogao International Airport, the daily fresh fruits and yogurt cups provided in your room, and the DIY laundry service that added extra convenience to your trip. These are all details we carefully prepare to make our guests’ journeys more comfortable, and your approval means a great deal to us.We also take your comment on the room cleanliness very seriously. This is a key aspect of our service that we always strive to perfect, and we sincerely apologize for not meeting your full expectation on this front. We have immediately shared your feedback with our housekeeping team to conduct a thorough review of our cleaning procedures, strengthen quality checks at every step, and ensure that similar issues do not occur in the future.Your feedback, both positive and constructive, is invaluable to us as it helps us continuously improve our services. We sincerely hope to have the opportunity to welcome you back to Dunhuang Weijing Hotel in the future, and we will spare no effort to provide you with a more perfect and comfortable stay experience.

Response from Property: 【2024年裝修+設施齊全+服務熱情】親愛的家人！太感謝您的極致認可！能超越五星級酒店的體驗，讓您感受到員工的熱情、設施的新穎，還有洗衣設備和自助早餐帶來的便利，我們整個團隊都備受鼓舞。您的強烈推薦對其他遊客來説更是珍貴參考，已經迫不及待期待您的再次光臨！

Response from Property: ★ [Abundant breakfast + Thoughtful service + Convenient transportation] ★Dear guest,Thank you so much for choosing to stay at our hotel and taking the time to share such a heartwarming review! We are truly honored to have provided you with a surprising stay experience. The free room upgrade was a little surprise we hoped to offer you, and we're delighted that you found the room spacious, comfortable, clean, and modern. We also appreciate your kind words about our delicious breakfast, the service provided by our staff, and the convenient location of our hotel.Your recognition and encouragement are what drive us forward. We look forward to having the privilege of serving you again when you visit Zhangye in the future and creating more wonderful memories for you.Wishing you a happy life and all the best!

Response from Property: 2024年裝修+位置優越+交通方便】親愛的家人！特別感謝您抽出時間分享入住體驗，您提到的細節對我們和其他客人都很有價值！很高興酒店的乾淨整潔、便利位置和免費洗衣房能給您帶來便利，這些也是我們持續優化的重點。非常感謝您指出朝西房間秋季的温度問題，這確實是我們之前未關注到的細節。我們會立刻反饋給運營團隊，探討在該季節為這類房間提供更靈活的温度調節方案。期待您未來再次入住，無論是其他季節體驗，還是我們改進後的秋季服務，都希望能給您帶來更完美的感受。

Response from Property: Dear Guest,Thank you so much for your wonderful review and that awesome 👍! We’re absolutely thrilled to hear you found our hotel "amazing" and our service up to your expectations—going the extra mile to make our guests feel welcome and cared for is what we strive for every day, so your praise means the world to our team.It’s also fantastic to know you loved the great location! Being near the river with beautiful scenery lets you soak in the nice views easily, and having food options just around the corner must have made your stay even more convenient—we’re glad these little details added to your pleasant experience.We can’t wait to welcome you back again soon for another fantastic stay. Wishing you all the best, and hope to see you shortly!

Response from Property: [2024 decoration + special yellow face + free pick-up station] Dear family! Thank you very much for choosing our hotel and sharing this meticulous and heartwarming stay experience! We are sincerely happy to be located in the city center, providing you with convenient access to the Dunhuang Museum, and we can also use free pick-up and abundant gift services to you. The free foot bath set would be better if it helps you relieve your travel fatigue. We always firmly believe that the staff is the soul of the hotel, and that their careful service can be recognized by you, which is particularly gratifying. Private parking lots will also be continuously optimized to ensure that you have worry-free parking. Looking forward to your next visit, I hope to create more perfect travel memories for you!

Response from Property: Thank you so much for your kind words! We are delighted to hear that you had a great experience from the moment you arrived. Our team always aims to provide the best service, and we're glad you felt well taken care of. We hope you enjoy your stay in this more spacious and comfortable room. Looking forward to serving you again

Response from Property: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that you had an excellent experience with our customer service, especially from our front office manager. Our team takes great pride in providing top-notch service to all our guests.We are also glad that you enjoyed our amenities and found our location convenient, close to the night market. We strive to offer a great stay for every guest, and your feedback is truly appreciated.We look forward to welcoming you back again soon.

Response from Property: 【2024年裝修+零壓床墊+房間寬敞】親愛的家人！太開心收到你的 “好極了” 評價！這份認可讓我們團隊超有動力～無論是產品體驗還是服務細節，能讓你滿意就是我們最想達成的目標。期待下次還能為你帶來同樣棒的體驗，常來看看呀！

Response from Property: Dear Guest,Thank you very much for your kind review and positive feedback about Metropark Hotel. We are delighted to hear that you had a pleasant stay with us.We are very proud of Li Xue and her excellent service. It's wonderful to know that she made your check-in process smooth and comfortable.We are also glad that you were satisfied with the spacious, clean and luxurious room. The convenient location near the night market and the museum is one of the advantages we strive to offer to our guests.We look forward to welcoming you back again in the future.

Response from Property: ★【2024 Renovated + Superior Location + Free Airport and Station Pickup/Drop-off】★Dear family! Thank you for your recognition! We have always been committed to creating a comfortable and pleasant living environment for our guests, and we have fully considered the convenience of travel when choosing locations. We are particularly pleased that you can live comfortably and enjoy yourself while staying with us. We look forward to welcoming you again and wish you all the best!

Response from Property: 【2024年裝修+乾淨整潔+房間寬敞】親愛的家人！非常感謝您選擇我們酒店並分享入住感受！能得到您對房間空間和衞生的認可，我們倍感榮幸！寬敞整潔的環境是我們對品質的堅持，也是希望給每位客人帶來舒適的居住體驗。您的滿意是對我們最大的鼓勵，期待在未來的日子裏，繼續為您提供更優質的服務，歡迎常來！

Response from Property: Thank you for your kind review. We are delighted to hear that you were satisfied with the cleanliness of our hotel, its central location, the quality of the rooms, and the breakfast. We strive to provide the best experience for our guests, and your feedback encourages us to keep up the good work. We look forward to welcoming you back in the future.

Response from Property: Thank you so much for your kind words! We're delighted to hear that you appreciate our prime location and the efforts of our wonderful staff. We'll keep working hard to maintain this high standard for all our guests. Looking forward to welcoming you back soon!