Holiday Inn Express Mt. Emei Scenic Area Reviews

Response from Property: Dear guest, thank you so much for choosing our hotel and sharing your wonderful experience! We're thrilled to hear that you found our hotel's location convenient, the check-in process smooth, and our staff member Qingqing professional and helpful. We're also glad that you enjoyed the clean and bright room with a balcony, the cute rabbits on the grounds, the relaxing hot spring, and the diverse breakfast. Your kind words are a great motivation for our team to keep up the good work. We sincerely hope you'll visit us again soon and enjoy another fantastic stay at our hotel! Sincerely, IHG Social Listening Team

Response from Property: Dear guest, thank you so much for choosing our hotel and sharing your wonderful experience with us! We're thrilled to hear that our staff member, Qingqingzi, was very helpful during your stay. Our team always strives to provide a warm and attentive service, and it's incredibly rewarding to know that Qingqingzi's efforts contributed to your enjoyable stay. We're also delighted that you found your room clean and appreciated the complimentary breakfast. Our hotel is committed to offering a comfortable and convenient stay, with clean rooms and a delicious breakfast to start your day right. Your high rating and positive feedback are a great source of motivation for our team, and we'll continue to work hard to maintain and improve our service. We sincerely hope that you'll choose our hotel again for your future travels. Looking forward to welcoming you back and providing another excellent stay! Sincerely, IHG Social Listening Team

Response from Property: Dear Guest,Thank you for choosing to stay at our hotel! We are delighted to learn that you were satisfied with our front desk service and appreciated our convenient location near the Huangwan Tourism Center. Ensuring every guest enjoys a smooth and pleasant journey in Mount Emei remains our hotel's unwavering commitment.We look forward to welcoming you back on your next visit!Sincerely,IHG Social Listening Team

Response from Property: Dear guest: Thank you for choosing to stay at the Holiday Inn Express Mount Emei Scenic Area and for taking the time to share such a detailed stay experience! We are very pleased to know that you are satisfied with the hotel's location, quiet environment and breakfast quality, especially the warm support provided by the front desk team in bad weather. It is a great honor for the team to add convenience and warmth to your trip to Mount Emei. The suggestions you mentioned about courtyard daze and hot spring experience have been recorded and will be included in service optimization considerations. We look forward to you experiencing this leisure more deeply during your weekend vacation. Thank you again for your sincere sharing. We will continue to welcome every traveler like you who understands life with professional and enthusiastic service. I wish you sunny skies on your future journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest: Thank you for choosing to stay at the Holiday Inn Express Mount Emei Scenic Area for many consecutive years and for carefully recording these warm details of your experience. We are very pleased to learn that you are satisfied with the view, bedding comfort and quiet environment of the river view room. The thoughtful matters you mentioned, such as dual card equipment, clothes drying facilities and locked toiletries, are exactly our service concept that starts from the perspective of guests. It is the responsibility of the front desk team to upgrade your room type and properly store your luggage, and it is a small blessing to share Emei white tea with you. The stability of breakfast quality has been conveyed to the catering department, which will inspire us to continue to improve. You witness the hotel's every effort with the eyes of an old friend, and this trust is our most cherished gift. We look forward to continuing to provide you with a warm haven for rest when you climb to the top of Mount Emei next time. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing the Holiday Inn Express Mount Emei Scenic Area and sharing your valuable stay experience! We are pleased to learn that you are satisfied with the hotel's value for money, standard service, and breakfast. We also noted your valuable suggestions for the display of parent-child facilities. We will carefully record and optimize the presentation of this information, striving to provide more considerate service to every guest. We look forward to bringing you a pleasant stay experience again in the future! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing to stay at the Holiday Inn Express Mount Emei Scenic Area and for taking the time to share your experience! We are delighted to learn that you are satisfied with the front desk service, hotel environment, and family facilities. In particular, your appreciation for the daily replacement of hot spring water is a great encouragement to us. Your appreciation is our motivation to continuously improve our service, and we look forward to bringing you a pleasant vacation again in the future! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing to stay at the Holiday Inn Express Mount Emei Scenic Area and for taking the time to share your experience! We are delighted to learn that you are satisfied with the room space, balcony environment, parent-child facilities, and surrounding convenience. It is our honor to provide a warm and comfortable accommodation environment for family travelers. Your recognition will inspire us to continuously improve our service quality, and we look forward to bringing you a pleasant vacation experience again in the future! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing to stay at the Holiday Inn Express Mount Emei Scenic Area and for taking the time to share your experience. We are delighted to learn that you were satisfied with our hotel's excellent location and warm service. It is our honor to provide you with convenience and comfort during your trip to Mount Emei. We look forward to bringing you a pleasant stay again in the future! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you very much for choosing the Holiday Inn Express Mount Emei Scenic Area and leaving this positive review! We are glad that you like our swimming pool, children's playground and cute pet park! Mount Emei's unique natural environment is indeed refreshing, and allowing you to enjoy the nourishment of the "natural oxygen bar" on the balcony of your room is one of our proudest features. In particular, your affirmation of the hotel's hygiene is simply the highest praise for our cleaning team! We will adhere to the "spotless" standard to ensure that every guest can stay with peace of mind. In terms of service, the "questions and answers" and the arrangement of giving extra breakfast coupons to families with two adults and two children are remembered by you, which makes us feel the warmth of being seen. We look forward to becoming a comfortable harbor for you and your family's trip to Mount Emei again in the future. I wish you and your children a great time and many good memories! Holiday Inn Express Guest Care Team

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at the Holiday Inn Express Mount Emei Scenic Area and for taking the time to share such a thoughtful review! We are very happy that you feel our "zero distance from nature" location concept - backed by Mount Emei and facing the clear stream, so that you can enjoy the fun of fishing and paddleboarding without leaving home. This is exactly the unique experience of "mountains and water into the room" that we want to create for our guests. In terms of service, from network connection to parking service, from food recommendations to traffic reminders, it is our great honor to be noticed by you for these service details. Our service team has always adhered to the concept of "anticipating needs and exceeding expectations". Looking forward to meeting you again in the morning mist and sunset of Mount Emei! I wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing Holiday Inn Express Emeishan Zhi Scenic Area and sharing such detailed experiences! We are delighted to learn that you enjoyed the hot spring pool facilities and the Leshan-style breakfast. Your approval is a great encouragement to our service team. We are always committed to creating a comfortable and enjoyable vacation experience for every guest, and we are deeply pleased to hear that you mentioned your "responsive service" details. We look forward to continuing to provide you with warm and thoughtful service next year. We wish you a wonderful summer of water play and a warm winter of hot spring bathing! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing to stay at the Holiday Inn Express Mount Emei Scenic Area and for taking the time to share your stay experience! We are delighted to learn that you were satisfied with the room view, the pool and hot spring atmosphere, and the front desk service. We are particularly pleased to learn that the firefly encounter was a pleasant surprise. Your affirmation of our location and surrounding convenience will inspire us to continue to maintain these advantages. Regarding the WeChat guide service you mentioned, we will pass this recognition on to our service team. We look forward to creating more wonderful memories for you on your trip in the future! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing to stay at the Holiday Inn Express Mount Emei Scenic Area and for taking the time to share your experience! We are delighted to learn that you were satisfied with our hotel's location, riverside scenery, hot springs, and breakfast buffet. We are honored to provide you with warm and thoughtful service. Your recognition is our greatest encouragement, and we will continue to maintain and improve our service quality. We look forward to the opportunity to bring you a comfortable stay again in the future. Wish you a happy life! Holiday Inn Express Guest Care Team