Ruolanbieyuan Homestay (Phoenix Ancient City Store)

Ruolanbieyuan Homestay (Phoenix Ancient City Store) Reviews

Ruolanbieyuan Homestay (Phoenix Ancient City Store)

No. 28 Wangjia Lane, Tuojiang Town, Fenghuang County, Fenghuang, Hunan, ChinaView Hotel Details
Ruolanbieyuan Homestay (Phoenix Ancient City Store)
Ruolanbieyuan Homestay (Phoenix Ancient City Store)Ruolanbieyuan Homestay (Phoenix Ancient City Store)Ruolanbieyuan Homestay (Phoenix Ancient City Store)
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Guest Reviews of Ruolanbieyuan Homestay (Phoenix Ancient City Store)

9.6/10
Excellent
211 review
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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Close to scenic area(15)
Garden view(8)
Would stay again(7)
Tasty food(5)
Good sound insulation(3)
Negative reviews(2)
Guest User
Comfy B301 (Double Bed)
Stayed in Jul 2025
Couple
6 review
10/10
Outstanding
Posted on Aug 16, 2025
Our stay was incredibly comfortable. The location is fantastic, very close to popular photo spots, yet wonderfully quiet at night. Before I went to see the evening show, the owner even offered me a discounted price and called me in advance to share helpful tips and recommendations. The owner's kindness made me feel completely at ease during my stay. They also offer a unique Miao ethnic costume experience. A staff member showed me her beautiful styling work, so I decided to try it myself and was extremely satisfied with the result.
Original textTranslated by Google
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水等。並確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，屬沱江中游地段，距離沱江河畔、雪橋、翠翠水上婚禮、沈從文故居等網紅景點衹需步行2-5分鐘左右，屬於鬧中取靜的位置，希望有機會再次為你們服務。鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右!1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。2.打出租車直接到南華里遊客服務中心下車。3.自駕遊朋友請把車停在鳳凰古城中心停車場!4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Max Gillman
Breeze Bright Moon Building B B202 Courtyard Movie Viewing Standard Twin Room
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 1, 2025
Absolutely outstanding. We arrived late at night, the owner and her son greeted us and took our bags to our room. They explained how to do the various activities within Fenghuang, bought us our tickets at a discount, and the next morning brought us to the Miao costume shop. We were able to leave our bags at the hotel and came back mid-afternoon to rest in front of a fan in the shade. We also did our laundry, and as promised, it dried overnight on the balcony. The owner and her staff go above and beyond to make sure your visit is impeccable, and they are so, so kind. For our departure, the owner accompanied us to the bus station and made sure we were on the bus back to the train station. Perfect location — minutes from the river/center of everything. Just be wary that it’s all paved pedestrian streets with stairs, lugging our 23kg suitcases was a bit of a trek!
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水等。並確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，屬沱江中游地段，距離沱江河畔、雪橋、翠翠水上婚禮、沈從文故居等網紅景點衹需步行2-5分鐘左右，屬於鬧中取靜的位置，希望有機會再次為你們服務。鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右!1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。2.打出租車直接到南華里遊客服務中心下車。3.自駕遊朋友請把車停在鳳凰古城中心停車場!4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Guest User
A302 - With View (Double Bed)
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 1, 2025
The location is fantastic, very close to the old town square. You're right in the heart of the main attractions, making it perfect for a leisurely stroll.
Original textTranslated by Google
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水等。並確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，屬沱江中游地段，距離沱江河畔、雪橋、翠翠水上婚禮、沈從文故居等網紅景點衹需步行2-5分鐘左右，屬於鬧中取靜的位置，希望有機會再次為你們服務。鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右!1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。2.打出租車直接到南華里遊客服務中心下車。3.自駕遊朋友請把車停在鳳凰古城中心停車場!4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Feichengwuraodefanfan
Haomeng Building B B201 Cozy Family Suite
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 19, 2025
This guesthouse is perfectly located within Fenghuang Ancient City, offering easy access to all the attractions. Despite its central location, it's a peaceful oasis, and the charming courtyard is beautifully kept.
Original textTranslated by Google
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水。同時確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，距離沱江河畔、雪橋等網紅景點衹需步行2-3分鐘左右，屬於遊玩非常方便且鬧中取靜的位置，希望有機會再次為你們服務。 鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右! 1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。 2.打出租車直接到南華里遊客服務中心下車。 3.自駕遊朋友請把車停在古城入口處的南華里遊客中心收費停車場! 4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Brian Asher
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Apr 2025
Couple
18 review
10/10
Outstanding
Posted on May 23, 2025
Really enjoyed our stay. Very quiet, but still 5 minute walk to the river where all the action is. Host lady was very kind and welcoming. Good shower, comfy room. No complaints!
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水。同時確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，距離沱江河畔、雪橋等網紅景點衹需步行2-3分鐘左右，屬於鬧中取靜的位置，希望有機會再次為你們服務。 鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右! 1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。 2.打出租車直接到南華里遊客服務中心下車。 3.自駕遊朋友請把車停在古城入口處的南華里遊客中心收費停車場! 4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Guest User
Comfy B301 (Double Bed)
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 28, 2025
Extremely comfortable, and the host was wonderful.
Original textTranslated by Google
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水等。並確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，屬沱江中游地段，距離沱江河畔、雪橋、翠翠水上婚禮、沈從文故居等網紅景點衹需步行2-5分鐘左右，屬於鬧中取靜的位置，希望有機會再次為你們服務。鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右!1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。2.打出租車直接到南華里遊客服務中心下車。3.自駕遊朋友請把車停在鳳凰古城中心停車場!4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Guest User
Breeze Bright Moon Building B B202 Courtyard Movie Viewing Standard Twin Room
Stayed in Jun 2025
Family
12 review
10/10
Outstanding
Posted on Jul 15, 2025
A very charming B&B. I'll definitely stay here again!
Original textTranslated by Google
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水等。並確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，屬沱江中游地段，距離沱江河畔、雪橋、翠翠水上婚禮、沈從文故居等網紅景點衹需步行2-5分鐘左右，屬於鬧中取靜的位置，希望有機會再次為你們服務。 鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右! 1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。 2.打出租車直接到南華里遊客服務中心下車。 3.自駕遊朋友請把車停在鳳凰古城中心停車場! 4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Guest User
2-bed Room With Courtyard View
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 3, 2025
Our experience at this accommodation was outstanding. The host was incredibly kind and attentive, always offering proactive help and making us feel truly special, safe, and completely at home. From the very first day, when she came to pick us up and took us to the house, to the last day, when she accompanied us to the station and even drove us to a big supermarket so we could get everything we needed, everything was just perfect. The location, cleanliness, and overall atmosphere are excellent. We wholeheartedly recommend this accommodation — we would come back without hesitation!
Guest User
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Jul 2025
Couple
16 review
10/10
Outstanding
Posted on Aug 24, 2025
Very good place to stay in Fenghuang! The neighbourhood is very peaceful and nice to hang around. The room is perfect. The host is very nice and helpful! Thank you 🙏🏽 I highly recommend!
Anonymous User
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Jul 2025
Couple
11 review
8.5/10
Very Good
Posted on Aug 8, 2025
Place is at a good location. Close to the ancient town and also the bus station which goes to and comes from the railway west station. The room is okay, could be cleaner. Same for the bathroom. The staff was helpful via WeChat.
Response from Property: 您好！非常感謝您入住若蘭別院並抽出寶貴時間分享您的入住體驗！您對民宿位置的認可，我們非常高興！便捷的地理位置一直是我們引以為豪的優勢，能讓您輕鬆探索鳳凰古城民俗風情並順利來回高鐵站，這正是我們希望為客人提供的便利。很高興這能為您的旅程加分！看到您提到工作人員通過微信提供了很多幫助，這讓我們倍感欣慰。為客人提供及時、貼心的服務是我們的宗旨，無論您是通過微信諮詢訊息、尋求幫助還是預訂服務，我們都致力於快速響應、盡力滿足您的需求。您的滿意是對我們辛勤工作的最好回報，我們會將這份表揚轉達給每一位團隊成員！關於您指出的“房間還可以，就是衞生可以更乾淨一些。浴室也是一樣”的問題，我們高度重視並深表歉意。清潔衞生是我們服務的基石，為客人提供乾淨、整潔、舒適的住宿環境是我們最基本也是最重要的責任。您在房間和浴室感受到的衞生狀況未能達到您的期望，也未能達到我們設定的嚴格標準，對此我們感到非常抱歉。我們已經立即對您入住的房間及浴室進行了徹底的深度清潔和消毒，並重新檢查了其他客房以及所有公共區域的衞生狀況。一次清潔的疏忽就可能影響客人整體的入住體驗。我們非常珍視您提出的意見，我們承諾將投入更多精力，確保每一位客人都能享受到乾淨整潔的環境。再次衷心感謝您坦誠的反饋和對我們位置、服務的認可！您的意見是我們進步的階梯。我們真誠地希望，在您下次光臨若蘭別院時，能夠體驗到我們的切實提升，讓我們有機會為您提供一次更加完美的入住體驗！祝您旅途愉快，萬事順意！
Guest User
2-bed Room With Courtyard View
Stayed in Jun 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Aug 2, 2025
I loved this place. Right inside the old town! But quiet location. Very comfy beds. Extremely happy with this one.
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水等。並確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，屬沱江中游地段，距離沱江河畔、雪橋、翠翠水上婚禮、沈從文故居等網紅景點衹需步行2-5分鐘左右，屬於鬧中取靜的位置，希望有機會再次為你們服務。鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右!1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。2.打出租車直接到南華里遊客服務中心下車。3.自駕遊朋友請把車停在鳳凰古城中心停車場!4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Guest User
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in May 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jun 19, 2025
Great accommodation, very helpful and friendly owners. They drove to the train station for free at the end of my stay
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水。同時確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，距離沱江河畔、雪橋等網紅景點衹需步行2-3分鐘左右，屬於遊玩非常方便且鬧中取靜的位置，希望有機會再次為你們服務。 鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右! 1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。 2.打出租車直接到南華里遊客服務中心下車。 3.自駕遊朋友請把車停在古城入口處的南華里遊客中心收費停車場! 4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Guest User
2-bed Room With Courtyard View
Stayed in Oct 2024
Traveling with friends
32 review
10/10
Outstanding
Posted on Nov 15, 2024
This is the most hospitable place I have stayed in China. We got to the homestay a day late, but the owner still let us stay here without extra charges. She even brought us to the bus stop where we could take the bus to the train station, helping us get our luggage up the stairs. The place is very well-kept and the toilet is very clean. Thank you!
Response from Property: Thanks for your support! Hello! Ruolan Courtyard B&B is located in the core scenic area of ​​Fenghuang Ancient City! Fenghuang Ancient City High-speed Railway Station is about 20 kilometers away from Fenghuang Ancient City. There are two options: pick-up and taxi. The journey takes about 20 minutes! 1. Take the No. 2 Ancient City Special Line Bus to "Nanhuali Terminal". Before getting on the bus, please ask the staff if you are on the right bus. Be careful not to get on the wrong bus! Adult fare is 7 yuan? People, students and elderly people fare is 3.5 yuan/person. It is recommended not to take the high-speed rail maglev, because the maglev terminal is a bit far from the B&B. 2. Take the high-speed rail or take a bus and get off by taxi directly to the Nanhuali Tourist Service Center. 3. Friends who drive by car, please park your car in the Nanhuali paid parking lot! 4. Please do not believe any products recommended by the solicitors, it will be difficult to protect your consumer rights later. Warm reminder: The ancient city is basically a stone road and it is not recommended to pull heavy luggage! Please contact in advance if you need to pick up at the Nanhua Gate of Nanhuali, the entrance of the ancient city.
Guest User
Lanyue Building B B302 Superior Courtyard-View Double Bed Room
Stayed in Jan 2025
Couple
14 review
10/10
Outstanding
Posted on May 13, 2025
A small cute room in the ancient town, a bit away from the river so very peaceful and quiet. The owner helped us with figuring out busses, she was very kind.
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水。同時確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，距離沱江河畔、雪橋等網紅景點衹需步行2-3分鐘左右，屬於鬧中取靜的位置，希望有機會再次為你們服務。 鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右! 1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。 2.打出租車直接到南華里遊客服務中心下車。 3.自駕遊朋友請把車停在古城入口處的南華里遊客中心收費停車場! 4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。
Guest User
Queen Room With Audio-visual Equipments
Stayed in Mar 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Apr 24, 2025
Stop looking this is the place to stay first class everything perfect. 👍👍.
Response from Property: 感謝支持! 您的肯定是對我們最大的肯定與支持，我們一直致力於為每位客人提供舒適與便利的住宿體驗，包括提供一次性洗漱用品、贈送礦泉水。同時確保床品一客一換，力求為您營造一個乾淨、衞生的休息環境。若蘭別院民宿位於鳳凰古城核心景區內，距離沱江河畔、雪橋等網紅景點衹需步行2-3分鐘左右，屬於鬧中取靜的位置，希望有機會再次為你們服務。 鳳凰古城高鐵站,距離鳳凰古城大約20公里左右,有接泊車和出租車2種方式選擇，車程大概20分鐘左右! 1.乘坐古城專線車2號到“南華里終點站”下車,上車前問一下工作人員是否坐對車，7元/人,學生及長者3.5元/人。建議不要乘坐高鐵磁懸浮,因為磁懸浮終點站離民宿有點遠。 2.打出租車直接到南華里遊客服務中心下車。 3.自駕遊朋友請把車停在古城入口處的南華里遊客中心收費停車場! 4.注意不要相信高鐵站那些拉客的和某些工作人員或者出租車司機推介的任何產品。 温馨提示:古城裡基本上是石板路不建議拉重行李!如需要到古城入口南華里遊客中心或者南華門接的，請提前聯繫。