Via Francesco Baracca, 199/A, Florence, Tuscany, 50127, ItalyView Hotel Details
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1 night
Guest Reviews of Best Western Plus CHC Florence
7.5/10
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.2
Amenities7.0
Service8.0
Cleanliness7.6
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All reviews(52)
Positive reviews(47)
Reviews with photos/video(7)
Great service(12)
Clean and tidy(9)
Convenient location(6)
Great location(2)
Negative reviews(5)
June Yoon Yi
Classic Twin Room
Stayed in Mar 2025
Family
41 review
10/10
Outstanding
Posted on Apr 3, 2025
<Location> This hotel is a little far from Florence's tourist attractions, but you can easily reach them by tram. Travelers who use the airport have a greater advantage than hotels near tourist attractions. <Price> Compared to hotels near tourist attractions, it has an advantage in terms of price, and the surrounding marts are also cheap. <Facility> It is managed perfectly as a four-star hotel. There are no broken facilities, and the shower temperature is warm. Breakfast is American Buffet-style, and the handmade cake is delicious. <Service> Service is fast and motivated. When we arrived, some problems occurred, but the hotel actively solved and compensated us. Anyone can make a mistake, and I think, we can see the true value in solving it. <Comprehensive Evaluation>I appreciate the enthusiasm and authenticity of this hotel.
Anonymous User
Classic Twin Room
Stayed in Jul 2025
Other
22 review
9.0/10
Great
Posted on Sep 1, 2025
The room was a bit compact, ideal for a stopover. The staff were all very friendly and welcoming. Breakfast was exclusively Western-style; the variety was decent, but not extensive.
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Sahil134060
Family Room
Stayed in Jul 2025
Family
2 review
6.5/10
Posted on Aug 8, 2025
Was an ok hotel needs a major overhaul and renovation though everything was super old and was kept well. The bathrooms were especially dated. Breakfast was good though and free, plus the free parking was a perk but limited.
Guest User
Classic One Queen and One Single Room
Stayed in Jun 2025
Family
1 review
7.0/10
Posted on Jul 9, 2025
The hotel is good, though the facilities are a bit dated. The staff provide excellent service and go above and beyond to make guests feel welcome. Anna, in particular, was incredibly helpful in assisting us with planning our stay and visits.
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Guest User
Classic Twin Room
Stayed in Jun 2025
Couple
13 review
6.0/10
Posted on Jul 23, 2025
Clean easy and close to the airport. Smallish rooms but fine for a one night stay
FutureOfTravelling
Classic Double Room
Stayed in Apr 2025
Couple
16 review
4.5/10
Posted on May 4, 2025
Room was extremely small, don’t trust the description! Room was around 8m2, we couldn’t even open our luggage…
Cleanliness was ok. Service, appearance and attitude of the reception staff was not good. I expected much more from a best western plus hotel!
Car parking is extremely tight and space is highly restricted.
Would not recommend to go there again.
Anonymous User
Classic Twin Room
Stayed in Mar 2025
Solo traveler
3 review
9.0/10
Great
Posted on May 14, 2025
Quiet good, however, the location is a bit inconvenient, as it’s about a 40 minute ride to the city center by public transport.
M1263****
Classic Queen Room
Stayed in Jun 2025
Traveling with friends
31 review
10/10
Outstanding
Posted on Jul 28, 2025
Spotless rooms, attentive service, and a beautiful setting.
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M412078****
Classic One Queen and One Single Room
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Sep 1, 2025
Spacious room, complimentary breakfast.
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Isla Dushkaj
Classic Double Room
Stayed in Apr 2024
Couple
1 review
10/10
Outstanding
Posted on Jun 2, 2024
The hotel was comfort and clean,the breakfast is full of diffrent foods.
The hotel it is 8km away from the center city but there is station of train nearby the hotel to go there.
D19951****
Classic One Queen and One Single Room
Stayed in Apr 2024
Business traveler
26 review
10/10
Outstanding
Posted on May 23, 2024
nice hotel, very clean, not so far from the centre. It tooks us 25 min with the trail to go the center. Beautiful park 1 min walk from the hotel.
Guest User
Classic Twin Room
Stayed in Aug 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Sep 4, 2025
He doesn't deserve that money.
Guest User
Classic Twin Room
Stayed in Jan 2025
Family
4 review
3.0/10
Posted on Feb 17, 2025
CHINESE GROUP. EARLY MOSQUITO.
Guest User
Classic Queen Room
Stayed in Nov 2023
Family
3 review
10/10
Outstanding
Posted on Jan 2, 2024
Stayed there for one night. The hotel is very close to the airport. The wifi is very efficient. The hotel staff is very polite and courteous. I have no complaints whatsoever.