Protea Hotel Gaborone Masa Square

"I recently stayed at Protea Hotel by Marriott Gaborone Masa Square in Suite 288 and unfortunately had a very disappointing experience. The level of noise during the night was unacceptable, especially for a hotel of this standard. Loud music from Soya continued late into the evening, and this was followed by extremely loud talking and shouting from patrons at World of Wine, which went on until around 3:00am. As a business traveler, a good night’s rest is essential, and this was simply not possible due to the disturbance. The expectation when booking a suite is a quieter, more comfortable environment, which was not the case. While the location is convenient, the noise levels significantly impacted my stay. I would strongly recommend the hotel address sound management between nearby venues and guest rooms to ensure a better experience for future guests."

Regent Select Hotel

"Arrived on a Thursday & the most annoying thing was how my surname was spelled incorrectly! Even after trying to correct them, they kept on calling me with a wrong name. Secondly, they gave me a room which door couldn't open unless a special key is used, why was it not checked 1st? As if that's not enough while out, i was moved to a different room with a smelly bathroom!"

Indaba Lodge Gaborone

"Terrible service especially at the restaurant, waiters don't even greet. They just shove cutlery at you and walk away. There are no clean plates for breakfast & little food left, chef doesn't seem to care!"

Tlokweng Rose Garden Guesthouse

Phakalane Golf Estate Hotel & Convention Centre

"Truly awful experience at this establishment who rate themselves as a 4 star hotel but are more in line with 1 star service. A few of staff were sweet and at least trying, but most were completely nonchalant & literally just doing the bear minimum of what's required. It is clear that very little, if any, training has taken place regarding service. The rooms were ok, but do try to book a room on the golf course-facing side, should you choose to stay here. Otherwise, you'll be facing their parking lot. Also be aware that it's a good 30 minutes (more in traffic) from Gaborone City itself and therefore not very central."

53A Luxury Bed & Breakfast