Zac Des Louvresses, 3 Av. des Louvresses, Gennevilliers, 92230, FranceView Hotel Details
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Guest Reviews of Hôtel Mercure Paris Gennevilliers
7.6/10
Good
68 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.4
Amenities7.5
Service7.6
Cleanliness7.8
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All reviews(68)
Positive reviews(12)
Reviews with photos/video(4)
Negative reviews(2)
Guest User
Family Room with One Double Bed and One Single Bed
Stayed in Jun 2025
Solo traveler
3 review
2.0/10
Posted on Jul 13, 2025
Hi dear customer
After checking out I saw that they took 50.70 euros from my credit card without telling me.
Guest User
Standard Room With 2 Single Beds
Stayed in Mar 2025
Other
20 review
10/10
Outstanding
Posted on Apr 24, 2025
Very nice staffs ...............Maybe I will stay again next time ................................
Guest User
Standard Room With Double Bed
Stayed in Dec 2022
Couple
1 review
7.5/10
Posted on Jan 23, 2023
The hotel was nice, staff was friendly and very helpful. Breakfast had a decent number of options which was great. Only thing, it is not as close to the airport as advertised, we end up getting a Taxi which is about a 20min ride. There is not much public transportation close by either so be aware of that extra expense if you are interested to head out.
Guest User
Family Room with One Double Bed and Double Sofa Bed
Stayed in Mar 2023
Family
1 review
8.0/10
Very Good
Posted on Apr 15, 2023
Helpful staff
Lana2000
Standard Room With 2 Single Beds
Stayed in Oct 2023
Business traveler
17 review
6.0/10
Posted on Nov 14, 2023
Location: The location is very remote. It takes almost half an hour to take a taxi to Milan Cathedral. It is difficult to wait for a taxi during peak hours.
Service: The hotel service is average. There are many people at the front desk but few people can do anything. The check-out queue is long.
Hygiene: Hygiene is average, the room is quite big. There is quite a lot of breakfast and the taste is average.
Environment: You have to take a taxi to eat anywhere around. There are empty buildings around the hotel and there are few restaurants.
Type of travel: There are more domestic customers@maybe because they are all booked by Ctrip. We are on a business trip and have relatively free time. If traveling, it is recommended to stay in the city center.
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Anonymous User
Standard Room With Double Bed
Stayed in Dec 2023
Business traveler
28 review
10/10
Outstanding
Posted on Feb 17, 2024
The location is a little off, but it's OK if you drive by yourself. The room is clean and tidy, and the service is also good, but there are not many options for breakfast.
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Stella Charlotte
Family Room with One Double Bed and One Single Bed
Stayed in Apr 2023
Traveling with friends
6 review
9.5/10
Amazing
Posted on May 29, 2023
Honestly ? Very nice hotel, friendly staff, everything is close to the hotel, it's quite nice.
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Ugogo51
Standard Room With Double Bed
Stayed in May 2024
Solo traveler
30 review
8.5/10
Very Good
Posted on Jul 24, 2024
Good hotel with gym and large, very clean room
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Guest User
Standard Room With 2 Single Beds
Stayed in May 2024
Business traveler
28 review
6.5/10
Posted on Jun 3, 2024
It is a nice neat hotel
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Guest User
Junior Privilege Suite
Stayed in Apr 2023
Business traveler
2 review
9.0/10
Great
Posted on May 28, 2023
Impeccable cleanliness. Comfortable mattress. Giant screen for TV fans before sleeping
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Steeve-L
Standard Room With Double Bed
Stayed in Jun 2023
Couple
8 review
7.5/10
Posted on Jul 8, 2023
Overall everything went well.
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Guest User
Standard Room With 2 Single Beds
Stayed in May 2025
Family
3 review
8.5/10
Very Good
Posted on Jun 29, 2025
Hôtel parfait,
Réserver pour une venue au stade de France.
Très bien desservi.
Je recommande.