Atour X Hotel Guiyang Huaguo Garden Yan'an West Road Subway Station Reviews

Response from Property: Dear Duoyou, thank you very much for choosing our hotel and sharing your stay experience! We are very glad that you spoke highly of our hotel's location, lobby environment, reception service and room conditions. We hope that you can feel warm and comfortable, which is what we have been working towards. We prepare a small gift for you when you check out, hoping to add a little surprise to your journey. We are deeply sorry for the inconvenience caused to you by the air conditioning problem on the first night of your stay. We have arranged for staff to conduct a comprehensive inspection and debugging of the air conditioning to ensure that subsequent guests can have a comfortable temperature experience. At the same time, we are aware that the number of elevators may cause inconvenience to some guests. We are currently evaluating the feasibility of adding more elevators and hope to improve this situation as soon as possible. Thank you again for your feedback and understanding. We look forward to you choosing our hotel next time you come to Guiyang. We believe we will provide you with better services!

Response from Property: We are extremely sorry that you had an unpleasant experience during your stay! Regarding the elevator configuration issue, we have recorded and feedback it to the relevant departments. We will continue to pay attention to and optimize the rationality of the hardware facilities to improve the travel convenience of our guests. At the same time, we deeply apologize for the noise from the elderly guests that affected your rest. The hotel has always been committed to maintaining a quiet and comfortable stay environment. In the future, we will strengthen the order guidance in public areas, especially making advance communication and reminders when there are group check-ins to avoid similar situations from happening again. As a loyal guest of Atour, your trust is our most cherished asset. We are extremely guilty that we failed to let you experience our consistent quality service this time. We hope you can give us a chance to improve. When you check in next time, you can contact us in advance, and we will arrange a more convenient room type for you or provide other assistance, and strive to make you feel the warmth and care of Atour again. Once again, we sincerely apologize for the trouble caused to you, wish you all the best in your subsequent journey, and look forward to your next visit!

Response from Property: Good things need to be shared, can let more friends know Duo Er, Duo Er really good. Looking forward to your next stay, Duo Er saw your recognition of the eyes, I wish you a pleasant journey, have time to Guiyang to see Duo Er, we are very hospitable oh!

Response from Property: Dear Douyou, thank you for your positive review and sharing your wonderful experience. Your satisfaction is the motivation for us to keep working hard. Looking forward to our fate coinciding again in the vast sea of people

Response from Property: 尊敬的朵友，感謝您對我們酒店的認可與好評！能得到您“可靠又乾淨”的稱讚，我們倍感榮幸！為每一位客人打造安心舒適的入住環境是我們的不懈追求，未來也會繼續保持高標準，在細節上精益求精。期待下次能為您帶來更多驚喜，盼與您再次相遇！

Response from Property: 親愛的朵友您好啊~朵兒看到您的點評心裏樂開了花，讓每一位入住的客人都能有最好的入住體驗這是朵兒的應該做噠~您的5分點評就是對朵兒最大的鼓勵與支持，歡迎您下次來入住，常回家看看~

Response from Property: Hello，dear guests！Thank you for your support to our hotel，we always believe that a good reputation must be recommended from the most sincere satisfaction of the guests，and we are also honored to provide you with quality service. We believe that we will work harder and welcome you to choose our hotel again！Sincerely look forward to your visit again！

Response from Property: Dear guests, hello! We are deeply moved by the warmth between the lines of your words～🥰 The tall and thin guy was so happy that he was "spinning in circles" when he learned that his service was remembered by you! A cup of hot tea is our way of welcoming you, a reminder is our sincerity in wanting to share your journey, and being able to convey care in the details is the "service temperature" that we want to protect most. The "professionalism and sincerity" you mentioned is the greatest compliment to us. We always believe that every encounter is a rare fate, so we cherish every moment of serving you. In the future, we will continue with this enthusiasm, allowing every partner to exchange sincerity with sincerity, and build warmth with details, so that every time you step into Atour, it will be like returning to a familiar harbor. We look forward to meeting you again. No matter when, the hot tea is warm, the smile is ready, and the attentive service exclusive to you is always "online" ~🌟 I wish you good work and always be surrounded by warmth!

Response from Property: Dear Atour friends, thank you very much for choosing Atour x Hotel again and for sharing this heartwarming stay story with us! The trust and support you provided during your two stays are the most precious encouragement to us. I still remember the first time I served my grandfather, the tall and thin front desk guy with glasses (Huaize) heard that your family had returned from abroad, so he specially marked the nearby Guizhou specialty restaurants suitable for the elderly on a handwritten map, and also prepared a bilingual tourist attraction guide (although we didn’t speak the same language, his ears turned red with anxiety when he was communicating with gestures, haha). I'm very happy that such care can make the elders feel the enthusiasm of Guizhou. I'm also very happy that when you experience it again this time, the polite service of the front desk lady, brother and room lady still makes you feel cordial. We are very pleased to see that you mentioned "actively communicate order notes before check-in" and "check-out gifts" - these details are just a small microcosm of our insistence on "customer-centric". The hotel is conveniently located in the city center, and we are happy to be your "starting point" for exploring the city. Atour always believes that every encounter is a long-awaited reunion. I hope that next time you come, you may meet that guy by chance and discover more warmth hidden in the details~ I wish you and your family all the best, we will always be here to keep a warm light for you~ 💛

Response from Property: Because I just happened to meet you, the footprints left behind are beautiful~~~~ You left the most beautiful footprints in our comments, you are deeply imprinted in our hearts, keep your words, we look forward to your next stay! ! ! ! Waiting~~~

Response from Property: 親愛的朵友，感謝您預訂入住亞朵旗下花果園文創園輕居酒店，看到您的點評，酒店非常重視，得知沒能夠為您帶來滿意的入住體驗，我代表酒店向您表示誠摯的歉意。酒店於2022年12月30日開業，位於市區浣紗路與中山西路&中山南路交匯處，距離花果園購物中心、白宮、花果園濕地公園較為便捷，業態豐富，距離匯金星力城&紫林庵約900米、距離大十字廣場、噴水池約1.5公里，周邊商圈繁華，距離青雲市集、黔靈山公園2-3公里。關於房間面積，酒店舒適大床房面積22平米左右，輕享大床房和輕享雙床房面積25平米左右，超享大床房面積35平米左右，房間面積在外網有標註，歡迎您根據自身需求和喜好進行預訂。關於電梯，酒店已對電梯進行了速度調整，現電梯運行已更加快速穩定。輕居酒店為亞朵旗下定位於年輕商旅的新鋭酒店品牌，專注於“輕生活”理念，致力於為賓客營造恰到好處的舒適體驗，在定價上我們將結合貴陽市場有更多深入的思考和研究，謝謝您的意見。我們歡迎您的再次到來，如有任何問題，也歡迎您當面反饋給我好進行及時的瞭解，期待您的再次入住，祝您生活愉快~

Response from Property: Dear Duoyou, thank you very much for your excellent evaluation! It is our greatest honor to bring you a satisfying stay experience. We have been working hard to do our best in terms of location, service and environment. Our team members are very encouraged to receive your recognition! The surrounding delicacies are treasures that we have carefully "collected" for our guests. If you come again next time, we can recommend you more niche and delicious shops. Looking forward to meeting you again, and hope your future journey will be just as wonderful!

Response from Property: Leave behind the trivialities of daily life, forget the worries of daytime work, let the gentle evening breeze be your bed, let the cool breeze be your blanket, let the beautiful blessings of Qingju accompany you to sleep peacefully!!!!!

Response from Property: Dear Duo friends, thank you for your greatest affirmation and support. Duo is very happy to see your evaluation! However, Duo did not get your full 5-point praise because Duo did not do well enough. Duo will definitely make improvements if there are any. Satisfaction is only the starting point, and surprise and touching are the goals. Welcome to stay next time and bring you a different experience~