Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 21, 2026
Guest UserDespite my explicit request for a quiet room when booking, the first night was very disruptive due to a high level of noise. Although I was assigned a new room the next day after my complaint, it was located opposite the fitness and sauna area. The loud slamming door caused by the high turnover of guests also prevented the desired night's rest there.
I found the incident on my last day particularly distressing: even though I had put the “Do Not Disturb” sign on the door, a staff member gained access to my room with a master key around 8:00 AM. I consider this a significant violation of my privacy.
Due to these experiences, I feel compelled to reduce my rating of your service by two points.
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Price per night from:AU$ 148
Posted on May 13, 2026|Deluxe Double Room
XC租车很不优
The room has excellent natural light, and the location is fantastic. The service attitude is also top-notch. I'll definitely choose to stay at SANA again when I come back to Berlin! It's about a five-minute walk to the subway station, and it's very quiet at night. The in-room coffee machine is also super good.
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Price per night from:AU$ 133
Posted on Feb 26, 2026
Guest UserThe hotel was beautifully decorated and in a great location. We stayed there for 3 nights over New Year's Eve. It must be even more beautiful in the summer. The staff are always available and address any issues promptly. It's also really cool that each elevator plays different music. I would recommend it to everyone.
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Price per night from:AU$ 115
Posted on Jul 12, 2025|Classic Family Room -1 King or 2 Twin/Single Bed(s)
Guest UserThe bed in this room category was incredibly soft. I suspect it's quite old, as I just sank into it completely, offering absolutely no proper support. I had a terribly uncomfortable night and barely slept at all. I had expected the bedding to be similar to the Marriott in Copenhagen, but this particular bed at the German Marriott was surprisingly uncomfortable. It was nowhere near as comfortable as the twin room I stayed in the following day.
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Price per night from:AU$ 182
Posted on Nov 6, 2025|Superior Double Room
Anonymous UserPerfectly located — within easy walking distance to most major sights in Mitte like the Brandenburg Gate, Berlin Philharmonic, and Checkpoint Charlie. For places a bit further out, there’s a train station right in front of the hotel, which makes getting around effortless. There’s even a dm grocery store just a minute’s walk away, which was super convenient.
The room was spacious, spotless, and well-equipped, with a full set of amenities provided from the start — something surprisingly rare in Europe. Overall, a very comfortable and well-thought-out stay. Highly recommend!
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Price per night from:AU$ 127
Posted on Jun 24, 2026
Anonymous UserLet's start with the positives: The location is excellent, right next to the U2 subway station and very close to the U6. If you have the Berlin WelcomeCard, getting around by subway and bus is super convenient and saves you a lot of walking. There's a Rewe supermarket across the street with a great selection of food, and their salad bar and hot food counter are both excellent.
Now for the negatives: The staff were arrogant and rude. I waited in line to check in for almost 20 minutes when a white man just walked up and stood next to the queue, not bothering to line up. After the person in front of me finished, I walked up to the front desk with him. He said the balding male staff member at the desk had called him over. I told the male receptionist that everyone was queuing and should be served in order, but he insisted he had called that specific white man. At this point, another front desk was free, so I didn't argue and moved to that one. This is where it got even more interesting. When I tried to pay the deposit in cash, the female receptionist said they don't accept cash. Isn't it illegal in any country to refuse legal tender? And who says everyone has a credit card? I didn't want any trouble, so I pulled out my credit card, but for some reason, it wouldn't go through. Finally, this female receptionist said her colleague could accept cash, and indeed, the colleague came over and took the money. But if I hadn't asked, they wouldn't have even given me a receipt.
For a hotel costing over 2,000 euros a night, they don't provide bottled water unless you're a Hilton Silver member or higher. The coffee is also terrible instant coffee, the worst among the four hotels I stayed at on this Europe trip. The facilities are old but reasonably well-maintained. In short, besides the location, there are no redeeming qualities.
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Price per night from:AU$ 189
Posted on Jul 24, 2024
KathyGomez0615
The room was super clean. The hotel is centrally located. Walking distance from a shopping mall and the train station. We tried ordering room service but we didn’t have a way to do it and when we called reception they basically told us to just look in the room for the menu. We only had a breakfast one. Other than that, everything else was awesome.
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Price per night from:AU$ 140
Posted on Jun 7, 2026
Anonymous UserThe hotel is a bit far from the city center, but I enjoyed the local atmosphere of the location. There's a shopping mall right next door that has everything you could need. The front desk staff were very pleasant. Although the room had a slightly dim ambiance, it was very clean and offered great value for money.
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Price per night from:AU$ 59
Posted on Jun 20, 2026|Standard Triple Room
Guest UserThe location is quite convenient, not too far from three different metro stations, about a two-stop bus ride away. It's about a 20-minute drive or metro ride to Museum Island. If you buy a 24-hour Berlin transport ticket, you can basically travel seamlessly. The breakfast was plentiful and quite tasty. There are plenty of free parking spots in front of the hotel at night, and it's not usually too difficult to find one. The room was very clean, and although there was no air conditioning, the two golden dragon floor fans actually made it feel even cozier. The price was also quite reasonable.
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Price per night from:AU$ 62
Posted on Apr 21, 2025
Ramom
**Location: 🌟🌟🌟🌟🌟**
Absolutely STUNNING views! Perfect spot for your Insta stories! The surroundings are so breathtaking you'll forget everything else... which might be exactly what they're hoping for! 😉
**Cleanliness: 🌟**
Room roulette! My first room came with a shower straight from a horror movie - just two settings: ”boiling hot” or ”STRAIGHT FROM HELL'S KITCHEN!” 🔥🔥🔥
Had to switch to Room 2 where I was greeted by a previous guest's cigarette butt (free souvenir?) and some tiny roommates having their own little party (pest infestation included at no extra charge!). #RoommateSurprise
**Service: 🌟🌟**
”Complimentary late checkout” = being locked out for 30 minutes contemplating life choices in the hallway! 🚪
WhatsApp ”customer care” moves slower than my grandma's internet! Had to explain basic faucet operation like I was teaching rocket science, and when locked out, had to share ALL my personal info AGAIN. Privacy who?? #WaitingGameChampion
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Price per night from:AU$ 135