HUALUXE Handan

HUALUXE Handan Reviews

HUALUXE Handan

HUAYI Handan Address: No.26 Century Street, Economic Development Zone, Handan 056000, Hebei Province, P.R.China Tel: (86) 310 5760 666, Congtai District, Handan, Hebei, ChinaView Hotel Details
HUALUXE Handan
HUALUXE HandanHUALUXE HandanHUALUXE Handan
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Guest Reviews of HUALUXE Handan

9.4/10
Outstanding
573 review
Verified reviews
Location9.5
Amenities9.4
Service9.3
Cleanliness9.5
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All reviews(573)
Positive reviews(562)
Reviews with photos/video(148)
Delicious breakfast(99)
Friendly front desk staff(55)
Clean pool(45)
Great swimming pool(45)
Offers pick-up/drop-offs(33)
Perfect for business trips(29)
Close to train station(28)
Luxurious(13)
Negative reviews(11)
Guest User
1 King Standard
Stayed in Sep 2024
Business traveler
32 review
10/10
Outstanding
Posted on Oct 26, 2024
Very friendly staff, dinner buffet was great and the hotel is beautiful.
Response from Property: Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our friendly staff, dinner buffet, and the beauty of our hotel. Your satisfaction is our top priority, and it's always a pleasure to know that our guests have had a great stay.We hope to welcome you back soon and continue to provide you with exceptional service and memorable experiences.
Guest User
1 King Standard
Stayed in Nov 2024
Business traveler
26 review
9.5/10
Amazing
Posted on Dec 13, 2024
Good service. Close to the train station.
Response from Property: 非常感謝您對我們酒店的好評,非常高興能夠為您提供滿意的住宿體驗,您的認可市是我們前進的動力,我們會繼續努力,為每一位客人提供更好的服務。
M485337****
1 King Standard
Stayed in Aug 2024
Business traveler
2 review
10/10
Outstanding
Posted on Sep 27, 2024
Good!
Response from Property: Thank you very much for your high praise for our hotel! Your satisfaction is the greatest motivation for our work. We are happy to provide you with a pleasant stay. Looking forward to serving you again in the near future!
_M1391153****
Cozy 2-bed Room
Stayed in Jan 2025
Family
7 review
9.5/10
Amazing
Posted on Feb 3, 2025
The hotel is in a good location, not far from the highway exit and the high-speed rail station; the breakfast is rich in variety and of good quality; although the swimming pool is not big, the water temperature is comfortable. Maybe because the business has only been open for a short time, I feel that the professionalism of some work can be improved.
Original textTranslated by Google
Response from Property: Thank you for your stay and evaluation. It only takes 3 minutes to reach Handan East Station from the hotel. At the current stage when Handan is trying to build a new cultural and tourism city, the location and facilities of our hotel are very suitable for friends who love to travel. We will also hone our expertise to ensure quality. Looking forward to seeing you again when spring comes! !
Anonymous User
Cozy Queen Room
Stayed in Jan 2025
Traveling with friends
38 review
9.7/10
Amazing
Posted on Feb 3, 2025
The room has windows and is spacious. The bed is a bit soft, and the toiletries are of good quality. The noodles and rice noodles for breakfast are delicious. There seems to be some smell in the sewers in some rooms. I hope the hotel can repair and maintain it.
Original textTranslated by Google
Response from Property: Thank you for your evaluation. Your affirmation is the motivation for every staff member of our hotel. We will continue to pay attention to details and improve quality in our future work. Let every friend who comes to Handan for tourism truly feel the warmth of home.
Tiantianxiangshangtaozijiang
2 Double Standard
Stayed in Dec 2024
Family
19 review
9.0/10
Great
Posted on Feb 1, 2025
Forgot to take a picture. We originally booked a twin room, but the front desk said that the rooms were limited during the Spring Festival, and the air conditioning in the remaining rooms was slow to heat. They proactively upgraded me to a deluxe executive king room, which was a pleasant surprise. The room facilities are very new and the linens are of good quality, all of which are five-star standards. Although the breakfast is not very rich, the quality is good. The doorman will take the initiative to help with the luggage and his attitude is very good. Unlike some previous comments that said that the company is indifferent. The room service is just so-so. I wanted an extra quilt, but I called 5 times and waited more than 2 hours before it was delivered. The service efficiency is really poor. . . Another thing is the water in the room, which is really average. There are not many places to eat around, and the hotel restaurant is a bit expensive. To sum up, considering the price and hardware, the overall cost performance is quite high. There were many guests during the Spring Festival, so the service was tolerable.
Original textTranslated by Google
Response from Property: Thank you for your evaluation. First of all, we believe that you who can give us a careful evaluation in your busy schedule must be a guest who sincerely hopes that the hotel will become better and better. All the hotel staff are committed to making every guest who comes into the hotel feel the enthusiasm of the people of Handan and experience the efforts made in every aspect of a city that has been waiting for you for 3,000 years. We will humbly accept your suggestions and opinions, and hope that this is not just our first meeting, we will definitely meet again. I'm waiting for you in Handan.
M485296****
1 King Standard
Stayed in Dec 2024
Other
6 review
6.0/10
Posted on Jan 31, 2025
There were InterContinental and Hualuxe logos everywhere, so I thought it was real. But the front desk confirmed that it was neither InterContinental nor Hualuxe, and it didn't matter at all. This also explains why children's toiletries were not provided after check-in, and they were gone even after I called to ask for them! If you stay in a hotel and want to use the bathtub, it is recommended to prepare a large bag of 75-degree alcohol wipes to clean it yourself before use. Fortunately, it only takes less than 20 wipes to wipe it clean. The breakfast of preserved egg and lean meat porridge is freshly made for each portion and is quite unique. The steamed buns and steamed whole grains require you to ask the service staff for them, which is also one of the special features! It is indeed far from the attractions and shopping malls, and there is not much scenery around the hotel. In short, if you want to stay at InterContinental or a hotel of similar standard, I suggest you avoid it.
Original textTranslated by Google
Response from Property: Thank you for your evaluation. First of all, we believe that you who can give us a careful evaluation in your busy schedule must be a guest who sincerely hopes that the hotel will become better and better. Next time we will make sure to provide more detailed service, for example, we will prepare the bathtub cover in your room in advance instead of delivering it after notification. The hotel is located near Handan East Station, which is very friendly to guests who choose to travel conveniently. Shopping malls and city attractions are within 5 kilometers of the hotel. If there is an opportunity, we will invite you to stay again and we will provide you with more meticulous service with more care.
Yunfanshu
Cozy 2-bed Room
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Jan 27, 2025
It was a particularly good stay experience, and it is worthy of being the first five-star hotel in Handan. The environment is good, the bedding is excellent, and most importantly, the lobby service is warm and considerate. The hotel provides free pick-up service from Handan East Station. You can make an appointment with the hotel one day in advance. The guy driving was very considerate. He waited at the station exit on time and heated the seats in advance, which made the travel experience 100% better! The variety and quality of breakfast are also very good, and it can be called a five-star meal. Although I only stayed for one night, I had two meals in the hotel's Chinese restaurant. The food was mainly Cantonese cuisine, reasonably priced and very convenient. If I have a chance to come to Handan again, I will definitely choose this place.
Original textTranslated by Google
Response from Property: We are deeply moved to see your recognition of Handan Huayi Hotel. Every guest of Huayi is our mirror. We represent the hotel, and everything we do is to keep our original aspirations in mind and forge ahead. We will create a private city living room for you in this bustling city, and hope to add a rainbow to your journey. We will keep doing this, and hope you will always be here. Huayi Hotel will live up to your expectations. Looking forward to seeing you again!
M17354****
One Bedroom Suite
Stayed in Dec 2024
Business traveler
38 review
10/10
Outstanding
Posted on Jan 23, 2025
Newly opened hotel, with complete and perfect facilities in all aspects, overall hygiene and cleanliness, beautiful environment, and very professional and enthusiastic service attitude ❤. It is very convenient next to the high-speed rail. Very good, 66666666666666666666666666666666
Original textTranslated by Google
Response from Property: Thank you very much for choosing our Handan Huayi Hotel and taking the time to give us such a positive evaluation. Your satisfaction is our greatest motivation! I am very glad to hear that you highly recognized our facilities, hygiene, environment and service attitude. We have been committed to providing every guest with the best service and a comfortable living experience. Your affirmation is the greatest encouragement to our team. Regarding the location advantage you mentioned, our hotel is indeed located next to the high-speed railway station, with very convenient transportation. Whether it is a business trip or a leisure trip, it can save you a lot of time and provides great convenience. We will continue to work hard to maintain and improve our current service level and look forward to welcoming you to our store again. If you have any further needs or suggestions, please feel free to contact us. I wish you a happy life!
Xiaoniujiadelongmao
1 King Standard
Stayed in Dec 2024
Family
33 review
10/10
Outstanding
Posted on Jan 19, 2025
The first choice hotel when visiting Handan is the best five-star hotel in Handan. The service is very good, the room is large, clean and hygienic, the bed is comfortable, the bath water is very hot, and the swimming pool is sparsely populated and warm! Parking is convenient, the little sister at the front desk is very enthusiastic, and the little brother delivers the luggage to the room!
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6/8
Response from Property: Hello, dear guests! Seeing your comments, the hotel colleagues are very excited. Your recognition of our services and support for the hotel nourish our hearts and provide a constant source of motivation to consistently serve every customer.
JAL****
One Bedroom Suite
Stayed in Dec 2024
Family
22 review
9.0/10
Great
Posted on Jan 20, 2025
This is a newly opened hotel, which has not yet been renamed Hualuxe under the InterContinental Group. The overall hardware and services are still acceptable. Some details need to be improved~ The handwritten card can include the guest's title, and the date of the drinks 🧃 is too long. The dates of the two bottles of water are both 2023... I'm sorry for the room price.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our newly opened hotel and for giving us your feedback. We are honored to receive your recognition of the overall hardware service. We will immediately start to improve some of the details you mentioned. Regarding your mention that handwritten cards can include the guest's title, we are very happy to bring you such little surprises in the future. We will continue to maintain and improve this type of personalized service in the future. We would like to express our sincerest apologies if the drinks delivered are too old. This was an oversight on our part and we will immediately check the dates on all beverage supplies to ensure this does not happen again. We also hope that you can give us a chance and let us make up for this shortcoming with better service next time. Thank you again for your feedback. We look forward to your next visit. We will definitely let you see our progress and improvement. Do you have any other thoughts or suggestions during your stay?
205928****
2 Double Premium
Stayed in Dec 2024
Other
9 review
10/10
Outstanding
Posted on Jan 17, 2025
1. Very satisfactory stay experience, the lobby is large, the environment is good, the front desk service is good, the room facilities are complete, and they also help with free late check-out, which is very good! The front desk Susan's warm hospitality and service were great and considerate! 2. The hotel is in a good location with convenient transportation. It is very close to the high-speed rail station. If you drive, the parking lot is large and very convenient. 3. The hotel's managers, Peter and Emma, ​​have always taken good care of us. Since we were traveling with our elders, they would ask us every day if we were used to the accommodation. They also specifically instructed the housekeeping staff to take care of us and recommended many attractions in Handan to us. In short, staying at Huayi Hotel during this trip to Handan made us feel very comfortable. We stayed at Huayi during the Spring Festival holiday when visiting Handan.
Original textTranslated by Google
Response from Property: We are deeply moved to see your recognition of Handan Huayi Hotel. Every guest of Huayi is our mirror. We represent the hotel, and everything we do is to keep our original aspirations in mind and forge ahead. We will create a private city living room for you in this bustling city, and hope to add a rainbow to your journey. We will keep doing this, and hope you will always be here. Huayi Hotel will live up to your expectations. Looking forward to seeing you again
Yinfamonan
1 King Premium
Stayed in Nov 2024
Solo traveler
18 review
10/10
Outstanding
Posted on Dec 27, 2024
Newly opened hotel with new facilities and large rooms. The staff are enthusiastic and will greet you proactively. The breakfast offers a wide variety of options. Although the hotel is located on the roadside, it is still very quiet when sleeping at night and you won't feel noisy.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to evaluate the service and environment of our hotel. It is our greatest comfort to know that you are satisfied with our service and enjoy the wonderful environment. Your affirmation is the driving force for our continuous progress and the best reward for our work. We are looking forward to your visit again. We will continue to provide you with better service and a more comfortable environment. I wish you a happy life and all the best!
205353****
1 King 1 Single Suite Kids Theme
Stayed in Oct 2024
Family
9 review
10/10
Outstanding
Posted on Nov 23, 2024
For my daughter’s birthday, I couldn’t go far because I had to go to work, but I also wanted to take her out to relax, so I chose to stay in a local hotel. Although I didn’t travel far, it felt like I was out on “vacation”. I knew it was a new hotel, but I was still surprised when I walked in. The room was new and clean, as if no one had ever lived there. My daughter was very, very happy. The last three photos were taken by herself. I also had the hotel's buffet, which was also good. The minibar was free. The most noteworthy thing was that the sleep was very quiet and the pillows were very comfortable, as I am a light sleeper. When checking in, Lucky (I asked her name later), a beautiful and cheerful front desk lady, specially added WeChat to remind me that I can contact her anytime if I have any questions or dissatisfaction. It was very considerate. The happy and enthusiastic service is contagious, making you feel at home when you first check into the hotel.
Original textTranslated by Google
Response from Property: Your comments are as beautiful as spring flowers, blooming in our hearts. Service and quality are the unremitting pursuit of Huayi Hotel. The hotel has prepared a variety of room types with different layouts for guests to choose from. Your recognition is the greatest support for us. I hope we can continue to bring you a wonderful experience in the future! Grateful for the encounter, grateful for the recognition. I hope to receive your full praise next time.
M345586****
1 King Standard
Stayed in Oct 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Nov 23, 2024
The hotel is close to the East Station. The rooms are clean and sanitary. Thanks to Lucas and Nicole at the front desk for their warm hospitality. The waiters have a good sense of service and the lobby is very impressive. I will book this hotel again when I come to Handan next time. Recommend! ! ! ! ! recommend! ! ! !
Original textTranslated by Google
Response from Property: A beautiful day starts with your comments. It is our honor to receive your recognition. With your support, we will get better and better. We hope that we can accompany you on every trip! May you be happy every day~~~