22Land Residence Hotel & Spa 52 NGO Huyen

22Land Residence Hotel & Spa 52 NGO Huyen Reviews

22Land Residence Hotel & Spa 52 NGO Huyen

52 Ng. Huyện, Hàng Trống, Hanoi, VietnamView Hotel Details
22Land Residence Hotel & Spa 52 NGO Huyen
22Land Residence Hotel & Spa 52 NGO Huyen22Land Residence Hotel & Spa 52 NGO Huyen22Land Residence Hotel & Spa 52 NGO Huyen
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22Land Residence Hotel & Spa 52 NGO Huyen Guest Reviews

4.3/5
Very Good
68 review
Verified reviews
Location4.5
Amenities4.1
Service4.2
Cleanliness4.3
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All Reviews(68)
Positive reviews(64)
Reviews with photos/video(12)
Awesome stay(16)
Awesome rooms(13)
Great service(12)
Clean and tidy(10)
Great location(10)
Convenient location(10)
Negative reviews(4)
Tami 9
Superior Room
Stayed in Feb 2024
Friends
8 review
4.2/5
Very Good
Posted on Feb 14, 2024
The hotel has good location (in the old quarter) and helpful staff . They cleaned our room every day. It was a nice stay.
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Krisma Magdalena Adi
Deluxe Room
Stayed in Jan 2024
Friends
14 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Great location, just 100 meters from the cathedral church of Hanoi So many food stalls are closed at a reasonable price. The hotel room is so artistic with Chinese design. N the bidet is warm water. That's the best
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Candii_
Superior Room
Stayed in Feb 2024
Friends
12 review
3.5/5
Posted on Feb 13, 2024
The hotel is in a very good location. Easy to walk around to all the fun places .
Response from Property: Thank you so much for your kind review also spending your time to leave your feedback to us.And we are truly sorry for any inconvenience may cause to you. We surely will take your feedback under consideration to improve our service.We look forward to welcoming you back soon at our hotelHave a good day!Best regards,Sales Team
Hussain Aanis
Superior Room
Stayed in Dec 2023
Couples
11 review
3.2/5
Posted on Dec 27, 2023
It was good for a short stay. Please make sure you get what you booked.
Response from Property: Thank you so much for your kind review also spending your time to leave your feedback to us.And we are truly sorry for any inconvenience may cause to you. We surely will take your feedback under consideration to improve our service.We look forward to welcoming you back soon at our hotelHave a good day!Best regards,Sales Team
Kaay
Superior Room
Stayed in Nov 2023
Friends
11 review
4.5/5
Great
Posted on Nov 7, 2023
The hotel is located in an alley, so for some travelers it may feel uncomfortable. But the street has many hotels/hostels/shops. The room was a bit smaller than in the photos. Furniture and room could use a touch up. Other than that it was a good hotel. The bed was king size and really good. We stayed at 22Land before, but the other branch (71 hang bong) 2 times. I personally prefer that branch, because of its location and the room sizes. They are true to size.
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Travel for fun
Family Room
Stayed in Jan 2024
Family
4 review
2.7/5
Posted on Jan 24, 2024
I could hear the noise of the construction work which started at 6 something in the Sunday morning. The noise continued at 8:30am while I was leaving the room. The hot water from shower didn’t work. We could only use warm water to shower. On top, The shower door couldn’t be closed properly which made the water coming all over everywhere in the bathroom. Certain staffs are helpful. I checked the status with a staff and he responded and acted quickly to change a new room for me.
Response from Property: Thank you so much for your kind review also spending your time to leave your feedback to us.We surely will take your feedback under consideration to improve our service.We hope to have you back in your next accommodation in Hanoi.Thank you & best regards,Sales Team
David
Superior Room
Stayed in Dec 2023
Business travellers
12 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Good location,good staffs, clean room. everything is perfect. We love our stay here and definitely come back
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Guest User
Superior Room
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Dec 8, 2023
beautiful hotel Right near the famous church The room is not too large but has full amenities The receptionist is also friendly
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Guest User
Suite
Stayed in Oct 2023
Business travellers
3 review
2.2/5
Posted on Oct 8, 2023
In the evening for several hours they had a birthday party making an horrific amount of noise. The rooms in the hotel are facing an open area going from the ground floor to the top floor of the hotel The birthday party was at the bottom of the open area. My room on the 5th floor was facing the open area. The noise was so loud that I was forced to leave my hotel room. In the lobby the noise was so loud that people could not hear each other speaking 10 cm away from each other. It is a level of carelessness for customers that is inhuman. The manager must be seriously ************************** They offered a compensation of 20% on a taxi fare to the airport. 20% of say 400000 is about $3.3. Wow! This shows how stupid the manager is. I work online making around $100/h. I was lucky not to be working online at the time of the party or I would have lost over $100, and possibly $300. And they offered $3.3!
Response from Property: Great thanks for your kind feedback. Let me extend my sincerest apologize for any inconvenience you were subject to. I tried to check many times what happened to you that day, but you hid your name making it harder to find.In addition, we confirm that there were no parties and that our manager did not receive any direct complaints, nor were there any suggestions for price reductions of airport transportation.But also that, we will definitely review with our staff to continue our improvement.My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay.Best regards,Sales Team
Guest User
Superior Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2023
I have a great trip in this hotel. Come back again if i have chance.
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
TravelwithFrog
Superior Room
Stayed in Mar 2024
Couples
27 review
4.0/5
Very Good
Posted on Mar 28, 2024
Good location and the room is clean
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Stephen
Superior Room
Stayed in May 2024
Couples
2 review
4.0/5
Very Good
Posted on May 15, 2024
Nice location
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
黃建達Louis
Deluxe Room
Stayed in May 2023
Business travellers
7 review
5.0/5
Outstanding
Posted on May 14, 2023
so good
Response from Property: Thank you for staying at the hotel. We will always strive to improve service to customers.
Svitlana Travel
Family Room
Stayed in Feb 2024
Couples
25 review
4.2/5
Very Good
Posted on Feb 22, 2024
The location is great! Right next to the famous cathedral, there are also many cafes, a lake and shops nearby. Very nice staff.
Original TextTranslated by Google
Response from Property: Thank you so much for letting us know about your comment after your recent stay at our hotel. We are all very delighted to read your positive feedback regarding our high level of services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Best regards,Sales Team
Guest User
Deluxe Room
Stayed in Apr 2024
Friends
5 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Very convenient location to explore the old town and eat
Original TextTranslated by Google
Response from Property: Thank you very much for letting us know about your comments after your recent stay at our hotel. We are all very pleased to read your positive feedback about the quality of our services. Once again, thank you for your feedback and we look forward to welcoming you again in the near future. Best regards, Business team