Baishan Hot Springs Hotels

This time, I brought my furry friend 🐶 and wanted to find a quiet B&B to relax with my husband. We definitely chose the right place, so satisfied! The service was also very thoughtful, and they even gave us a souvenir when we checked out. The fruits and afternoon tea were all great 👍. The B&B was also very clean. You could tell the owner put a lot of effort into preparing the items in the room, so everyone who stays there can enjoy their thoughtfulness. If I come back next time, I'll choose this place again! Highly recommended.

The pros are: the rooms are spacious, the view is nice, and the evening shows were very interesting – we watched them for two nights and they were different each time, highly recommended! The performers were excellent and not to be missed. The cons are: the service attitude of all the staff throughout the resort, including those at various attractions, the hotel, and the restaurants in the commercial street, was terrible. So bad that we were stunned. So, we've been here, but we won't be coming back. After all, we almost starved because we couldn't find any good food.

During my stay at the hotel, the service was excellent, especially the concierge, Xiao Hui. He was incredibly helpful, answering all our questions and taking care of every detail – a huge thank you to him! Also, the young lady at the front desk on the night shift on the 19th was very enthusiastic. However, I have to complain about the Chinese restaurant. My dad took my child there and ordered black truffle fried rice and stir-fried beef. I don't know if it was because they ordered too little, but the food never came. When they asked a female server about it, her attitude was extremely dismissive, just saying, ”Just wait!” I'm not sure if she wasn't properly trained or if she was just being selective with customers. Later, they asked a manager, who also couldn't give a definitive answer. In the end, they just ordered takeout to the room. Besides this one issue, everything else was great.

The bunk beds alone deserve a perfect score! No child can resist them. They even provide bed rails. The hotel lobby has toys, so waiting for the shuttle isn't boring. Plus, the shuttles are frequent and the signs are clear. While Songguoli is a bit far from the commercial street, the shuttle service makes it acceptable, and the price is much cheaper than hotels near the commercial street, offering great value for money. The complimentary activities were also generous. We had two adults and two children, and even though one child wasn't tall enough for some activities, they let the older child play twice, which was very thoughtful. The hotel concierge was also very responsive. The evening firework show was absolutely beautiful! Highly recommended! The other performances were also good. I prefer it here over Wanda. The shuttle buses are more frequent, making for a better experience.

The hotel is a bit old-fashioned, and there's an odor in the elevator. However, the room hygiene is excellent, and the bedding is soft and comfortable. You can also enjoy hot spring water showers and direct cold mineral water. The price is very good. The complimentary hot spring tickets offer great value, allowing you to try all the indoor (bicarbonate/strontium pools) and outdoor (herbal pools) hot springs. There are also some spa treatments that are perfect for a family outing. Most pools are warm, but you can also challenge yourself with a high-temperature pool to work up a sweat.

I brought my family to the Westin Changbaishan Resort for a summer vacation, and we were very satisfied with the overall experience. I especially want to commend Xiao Chen from the concierge team. It was peak summer season, and our whole family arrived with lots of luggage. Xiao Chen immediately came forward to assist us and thoughtfully recommended suitable activities, taking into account that we had children. He even helped us book the rafting in advance, allowing us to enjoy multiple activities in one day without any hassle. The hotel surroundings are beautiful. Although the facilities are a bit dated, the design is still quite good. If you're coming to Changbai Mountain with kids during the summer, choosing the Westin and finding Xiao Chen is definitely the right call! We'll be back again!

I booked this hotel for my trip to the west slope of Changbai Mountain. The main reason was its proximity to the Chixi Tourist Distribution Center, which is only a 5-10 minute walk away – super convenient for an early start to hike up and see Tianchi Lake. Breakfast: Breakfast starts at 6:30 AM and offered a wider variety than I expected. It was satisfying, and the service was excellent. Service: The two receptionists at the front desk were incredibly friendly. When they learned our high-speed train was in the evening, they proactively offered a late check-out, allowing us to return after seeing Tianchi Lake to rest and pack. They also helped store items that needed refrigeration. Room: The room type I booked was quite spacious, and most of the features were smart-enabled. For a one-night stay, it was more than sufficient.