Grand Skylight International Hotel Huizhou Reviews

The swimming pool is free. The gym room is free. The breakfast is great.

Good location, the staff are awesome, clean room, good Japanese restaurant just across the street

Good location food very well fine value and service are so kind

very nice hotel for family stay one night, highly recommanded.

Not convenient. Carpet is durty. Although it's non-smoking room, still emit smoky smell. Anyway the food is very good.

The location and enviromental are prefect, also the breakfest is great.

So far so good, requested item sent immediately to your room. Food variety in breakfast session not really a lot but good enough for a business travelers.

卫生：very good 环境：vwry good 服务：very good 设施：very good

Even in Huiyang Landmark Hotel, the first feeling is clean, transparent, bright, modern full. The weather was very nice for a few days, perfect for a cup of tea or coffee, sun and an afternoon off. Late at night breeze slightly Xu, relax the tension of the day's work, even compared with the five-star hotel in Shenzhen will not be inferior. Unfortunately, my lover was not feeling well in the middle of the night. Fortunately, Binks lai rushed to bring brown sugar water.

good location

it's ok

Facilities: The hotel has complete facilities and equipment, there are parks around, and it is not far from Tianhong Shopping Mall and the central area. Hygiene: The room is very clean, the bedding is very comfortable, and I slept very comfortably. Environment: The environment is very good. I like the smell of the lobby. There is also welcome tea (lemonade and black tea), and delicious mints. Service: I have to say that Miss Huang at the front desk is a very dedicated front desk. She is careful and thoughtful. She checked in quickly, gave me breakfast, upgraded for free, prepared the room in advance, prepared welcome fruit and good night milk, and the service is very good. I will come again next time!

We booked a [Superior King Room · 1 room*1 night], purchased and provided the following free services: 1 welcome fruit, 1 good night milk and 1 snack, and specially requested: smoking room. High floor. Non-corner room. Check-in: after 14:00 on March 24, 2025 (Monday) (1 night), check-out: before 14:00 on March 25, 2025 (Tuesday)! │【Results after check-in→】When checking in: The front desk staff only asked us for our ID and gave us the room card, but did not verify the check-out time with the guests! Cui Ri called the room at 11:58am and urged us to check out before 12pm! The staff on the phone also said>> Normally check-out is at 12pm, but if it is busy, check-out may not be allowed at 2pm! I keep repeating that this is normal! ! ! It feels like the staff still thinks there is something wrong with us guests! Keep explaining! (Is it interesting to use a series of sentences???) (I think in this situation, the front desk staff should tell the guests the check-out time when they check in, in case they are busy and cannot provide late check-out, instead of not explaining anything clearly at check-in, and suddenly on the second day, calling the guests at 11:58am to ask them to check out at 12pm! This is very rude!) We are not unreasonable people, we also know what respect is! When such an incident occurs, the first thing you should do is to ease the atmosphere of the conversation between your store and the customer, rather than let the incident and the conversation deteriorate further! Then use verbal skills to comfort the customer, verify clearly first and truly understand the situation, and then explain it to the customer after understanding it. There is no need to over-explain the mistakes/misunderstandings. This is how the service industry works! [Impressions after staying here] I was thinking about staying here again next time. After all, the hotel is comfortable, the bed is clean, the hotel quickly brings the items that guests need, and the courtesy is also very good. It does not meet my expectations at all, but it's a pity. . . Finally, it was this phone call that made me write a letter of opinion before checking out and no longer consider staying here next time! Thank you very much for helping me decide to go to Huiyang next time and I won't consider your store anymore.

The hotel is very close to Shenzhen and the high-speed rail station. The area is very quiet and there are not many shops, but there is a large park opposite with many food trucks and children's stalls, which is suitable for family travel. The package we bought included dinner, breakfast and room for only around 700 yuan, which is very cost-effective. I will go there again if I have the chance. I hope to stay for one or two more days so that I can swim and use other facilities.