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Verified reviews
Location9.1
Amenities9.1
Service9.0
Cleanliness9.3
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All reviews(104)
Positive reviews(98)
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Great location(38)
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Negative reviews(6)
Ishan Duggal
Deluxe Room W/Terrace
Stayed in Aug 2025
Family
2 review
6.0/10
Posted on Sep 24, 2025
Very Average hotel compared to Marriott around the world we have stayed at , rooms are very tiny not recommended for families as there is no room to move stuff especially if with luggage . Location is good and some of the staff was really nice .
Response from Property: Dear Ishan Duggal,Thank you for taking the time to share your experience at our hotelOur rooms come in various sizes, with our Privilege rooms offering more space than our standard rooms. We apologize if the size of the room did not meet your expectations, and we encourage you to consider booking a Privilege room for a more spacious experience during your next stay. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Efecan ALICIGeneral Manager
Guest User
Deluxe Room King Bed
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on May 1, 2025
I had an exceptional experience at the hotel — everything was top-notch, from the luxurious atmosphere to the flawless service. I would especially like to highlight the incredible professionalism, warmth, and dedication of the staff members Hamza, Ferhat, and Merter. These three individuals truly made my stay unforgettable.
Their attention to detail, genuine hospitality, and ability to anticipate guest needs reflect the highest standards of customer service. They were not only helpful but also made me feel welcomed and valued throughout my stay. Staff like them are a rare find in the hospitality industry.
I strongly recommend that the hotel management recognize and reward their outstanding performance — they are a true asset to the brand. Investing in talents like Hamza, Ferhat, and Merter is essential for maintaining and enhancing the hotel’s reputation for excellence.
Response from Property: Dear Valued Guest,Thank you so much for your kind and detailed review. We are absolutely thrilled to hear that you had an exceptional experience at our hotel. It’s wonderful to know that the staff made such a positive impact on your stay. We will be sure to share your praise with them, they are truly valuable members of our team, and your recognition means a lot to us.We also appreciate your thoughtful recommendation for their recognition, and we agree that investing in talented staff is key to maintaining the high standards of service we strive for. We look forward to welcoming you back and providing you with another unforgettable experience.Efecan ALICIGeneral Manager
Anonymous User
Deluxe Room W/Terrace
Stayed in Sep 2025
Family
17 review
10/10
Outstanding
Posted on Oct 24, 2025
Our stay at The Westin Istanbul Nişantaşı was absolutely outstanding. From the moment we stepped into the lobby, we were impressed by the hotel’s elegant design, calm atmosphere, and genuine hospitality.
The location is perfect, right in the heart of Nişantaşı, surrounded by boutique shops, cafes, and restaurants, and just a short drive from Taksim and the Bosphorus. It’s ideal for both leisure and business travelers who want to experience Istanbul’s most stylish neighborhood.
Our room was spacious, beautifully designed, and extremely comfortable. The Heavenly Bed lived up to its name, easily one of the best sleeps we’ve had in a hotel. The room was equipped with modern amenities, including a large smart TV, Nespresso machine, and a luxurious bathroom with premium toiletries.
The service was exceptional throughout. Every staff member was warm, professional, and always willing to go the extra mile to make our stay perfect. Check in was smooth, and the concierge team offered great recommendations for dining and sightseeing.
Breakfast was another highlight, a delicious selection of Turkish and international options, fresh juices, and top-quality coffee served in a bright, elegant dining area.
We also enjoyed the spa and fitness facilities, which were world class, clean, well equipped, and relaxing after a day of exploring the city.
Overall, The Westin Istanbul Nişantaşı exceeded all expectations. It combines modern luxury, peaceful comfort, and warm hospitality in one of Istanbul’s best locations. We would absolutely stay here again and highly recommend it to anyone visiting the city.
Response from Property: Dear Valued Guest,We're absolutely delighted to hear about your wonderful experience during your recent stay at our hotel. Thank you for choosing us for your trip to Istanbul, and we're thrilled that we could surpass your expectations.Once again, thank you for taking the time to share your positive experience, and we can't wait to create more memorable moments for you during your next stay.Efecan ALICIGeneral Manager
213218****
Deluxe Room King Bed
Stayed in Feb 2025
Business traveler
3 review
10/10
Outstanding
Posted on Mar 7, 2025
thank Samet bey, he is very warm and friendly, the room is very clean.
Response from Property: Dear Valued Guest,Thank you so much for sharing your kind feedback following your recent stay at The Westin Istanbul Nişantaşı. We are thrilled to hear that you had such a positive experience with us.It’s wonderful to know that Mr. Samet made such a warm and friendly impression on you. We will be sure to pass along your kind words to him, as he will be very pleased to know that his efforts contributed to your satisfaction.We are also glad to hear that you were pleased with the cleanliness of your room. Our team takes great pride in ensuring every detail is perfect for our guests, and your feedback is truly appreciated.Thank you once again for your kind review. We look forward to welcoming you back to The Westin Istanbul Nişantaşı for another exceptional stay.Kind Regards,Efecan ALICIGeneral Manager
Ahmed BinSalem
Deluxe Room Twin Beds
Stayed in Aug 2025
Solo traveler
5 review
9.0/10
Great
Posted on Oct 1, 2025
I wish i had stayed at this hotel on my earlier visits to Istanbul. Perfect.
Response from Property: Dear Ahmed Binsalem,Comfort is very important to us, we are delighted that you had a good stay with us. See you soon!Efecan ALICIGeneral Manager
Guest User
Deluxe Room King Bed
Stayed in Mar 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Apr 21, 2025
The hotel is overall nice. The first night was very bad for me as my room towards the main road and the traffic was noisy all night and no other room choice for me to swap that night. Fortunately, the staff were very friendly and helped me moved to a quiet room towards the garden from the 2nd night. Room service and facilities are excellent.
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us! We're glad to hear that the staff was able to assist you in moving to a quieter room and that you enjoyed the room service and facilities during your stay. We sincerely apologize for the noise issue on your first night and appreciate your understanding. We hope to welcome you back for an even better stay next time!Efecan ALICIGeneral Manager
Guest User
Deluxe Room Twin Beds
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 23, 2025
Staff we very attentive, breakfast wonderful, room comfortable! Would stay again.
Response from Property: Dear Tota,Thank you so much for your kind and positive feedback! We are delighted to hear that you enjoyed the attentiveness of our staff, the breakfast, and the comfort of your room.It would be our pleasure to welcome you back again. We look forward to providing you with the same great experience and exceeding your expectations during your next stay.Warm regards,Efecan ALICIGeneral Manager
Guest User
Privilege Room Twin Beds
Stayed in Feb 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Mar 22, 2025
The service was just amazing....totally above and beyond. Everyone from the concierge, bell hop, front desk to the duty managers truly made us feel welcomed. Fantastic hospitality!
Response from Property: Dear Valued Guest,Thank you so much for your kind words! We are thrilled to hear that you had such an amazing experience with us. It's wonderful to know that our team, made you feel so welcomed and well taken care of. Your feedback truly means a lot to us, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another fantastic stay!Warm regards,Efecan ALICIGeneral Manager
Abdulmalik_Aljushaah
Privilege Room King Bed
Stayed in Apr 2025
Business traveler
19 review
10/10
Outstanding
Posted on Jul 24, 2025
Amazing stay! Clean rooms, friendly staff, and great location. Highly recommend!
Response from Property: Dear Valued Guest,Thank you for your lovely comments!We are very happy you have enjoyed our rooms and facilities alongside our staff.We will share your comments with the Team to celebrate the great guest experience delivered.Efecan ALICIGeneral Manager
Guest User
Deluxe Room King Bed
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 5, 2025
Amazing stay. Rooms are very quiet and isolated. Friendly staff and supportive.
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing stay and enjoyed the quiet, peaceful atmosphere of our rooms. It’s also great to know that our staff made a positive impact with their friendliness and support. We look forward to welcoming you back for another great experience!Efecan ALICIGeneral Manager
Guest User
Deluxe Room W/Balcony
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 23, 2024
The hotel was in a very good location.. the customer service was excellent all staff were friendly professional and helpful. Especially hatice mustafa idris they assisted us in our stay
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our prime location and the excellent customer service provided by our friendly, professional, and helpful team. We are especially grateful for your recognition of Hatice, Mustafa, and Idris – they will be delighted to know that their efforts made a positive impact on your stay.We look forward to welcoming you back to The Westin Istanbul Nisantasi for another exceptional experience.Kind Regards,Efecan ALICIGeneral Manager
Pariomanse
Deluxe Room King Bed
Stayed in Jun 2025
Business traveler
17 review
10/10
Outstanding
Posted on Jul 19, 2025
Well stayed. Good location and friendly😀
Response from Property: Dear Valued guest,We are delighted that you had a pleasant stay thanks to our ideal location and the kindness of our staff.Efecan ALICIGeneral Manager
Guest User
Privilege Room King Bed
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 2, 2025
Very nice place and amazing staff
Response from Property: Dear Guest,Thank you for your kind words!We’re very pleased to hear that you enjoyed your stay and found both our hotel and staff to your satisfaction. Your feedback means a lot to us, and we hope to welcome you back again soon.Best regards,Efecan ALICIGeneral Manager
Guest User
Deluxe Room King Bed
Stayed in Aug 2025
Couple
3 review
8.5/10
Very Good
Posted on Sep 29, 2025
Its a good hotel
Response from Property: Dear Valued Guest,Thank you for choosing and trusting our hotel. We are so happy that you enjoyed your stay with us!Efecan ALICIGeneral Manager
Sumaya Al marzooqi
Westin WORKOUT Room
Stayed in Apr 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on May 18, 2024
The staff were amazing the rooms are clean and neat. Breakfast needs to be a bit upgraded for the price offered. Otherwise all good and amazing staff and location
Response from Property: Dear Sumaya Al marzooqi,Thank you for your lovely comments!We are very happy you have enjoyed our rooms, the location, and facilities alongside our staff.We will share your comments with the Team to celebrate the great guest experience delivered.Efecan ALICIGeneral Manager