"The room was good, the location is also so far so good but the food is not so good. I asked the order taker Tandoori roti is good or I should order Rice he said Roti will be good but roti was made up of refined flour and it was hard like a papad very difficult to chew. we have walked for around 28 Km to Vaishnavo mata darshan and we were expecting nice food as we were very hungry. They have spoiled our experience and staff is not so professional as property claims four star. Room amenities is ok. Overall I have spended 4500 Rs for this room but it's not worth it. I might get the same priced room in good 4 star chain hotels."

"Our stay at Vivanta Katra was absolutely fantastic and exceeded all our expectations. From the moment we arrived until check-out, every aspect of the experience was exceptional. A very special thanks to Mr. Vijay Kumar Sharma, who took outstanding care of us throughout our stay. His warm hospitality, humble nature, and professional behavior truly made us feel at home. He ensured that every meal was served fresh, delicious, and exactly as per our preferences. His dedication to guest satisfaction deserves special appreciation. The food quality was excellent with a wide variety of tasty dishes, and the service in the restaurant was prompt and courteous. The rooms were spacious, spotlessly clean, well-maintained, and extremely comfortable. Housekeeping did a wonderful job every day, and the entire hotel reflected high standards of hygiene and cleanliness. The peaceful atmosphere, beautiful surroundings, and well-maintained property made our stay even more memorable. The entire staff was polite, welcoming, and always ready to help with a smile. This level of hospitality truly reflects the high standards of Vivanta. I highly recommend Vivanta Katra to anyone visiting Mata Vaishno Devi. If you’re looking for luxury, cleanliness, delicious food, and exceptional hospitality, this is undoubtedly one of the best places to stay. A heartfelt thank you once again to Mr. Vijay Kumar Sharma and the entire Vivanta team for making our trip so comfortable and memorable. We will definitely visit again."

"food was good"

"Whole Staff is polite and helpful. Always ready to help everytime. There are 2 person especially Romesh and Kaka Ram. They are always quite helpful and attentive"

"Very Good Hotel for stay. Service is very good and staff is very helpful. Breakfast buffet has lots of variety with awesome taste."

"Overall experience is very nice. The food and hospitality is too good, special mention to staff Anita and Neetu for their service in the restaurant and they way they service and took care of small details about the food. Rooms are also spacious and comfortable, entire family enjoyed and had a relaxing experience. The yatra experience was made more comfortable by the stay in Ramada. Jai mata di!!"

"Love the boutique style hotel room that's very clean and staff is courteous and professional. Location is great and room rate seems to be value for money"

"I had an outstanding stay, largely thanks to the housekeeping team. Every day, my room was immaculate. I especially appreciated how they noticed my preferences and always replenishing my preferred toiletries before they ran. The housekeeping staff truly made my stay memorable. Special thanks to Mr. Vidhi Chand for being incredibly polite, professional, and accommodating."

"Assisted with drop to banganga ***** with helping out with dinner options, staff was helpful n friendly"