38-1 Higashikujo Kitamatsunokicho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8022, JapanView Hotel Details
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Guest Reviews of Randor Hotel Kyoto Suites
8.3/10
Very Good
133 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities8.6
Service8.1
Cleanliness8.5
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All reviews(133)
Positive reviews(28)
Reviews with photos/video(8)
Awesome rooms(14)
Large rooms(7)
Great location(4)
Negative reviews(5)
Sean LWW
Deluxe Family Suite
Stayed in Oct 2024
Family
3 review
9.5/10
Amazing
Posted on Dec 12, 2024
Very big room. Check in was very simple. The concierge was easy to talk with.
Amenities very available. Train station was about 700m away though.
Good to stay. May come again.
Response from Property: Thank you very much for choosing our hotel.We are very pleased to hear that you are satisfied with our services.We look forward to welcoming you again!
Anonymous User
Deluxe Family Suite
Stayed in Oct 2024
Family
5 review
6.5/10
Posted on Nov 27, 2024
Too expensive for a fully self-service hotel without room cleaning service. Even have to make our own futon bed. Also, dont even bother with washing clothes your clothes. Washing took 5 hours, drying was terrible. have to dry the clothes on the drying rack in the room.
Response from Property: Thank you very much for choosing our hotel.We are very pleased to hear that you are satisfied with our services.We look forward to welcoming you again!
Guest User
Deluxe Family Suite
Stayed in Nov 2023
Traveling with friends
6 review
9.0/10
Great
Posted on Jan 3, 2024
About 10 minutes walk from subway station or you can take a bus or taxi to hotel
The hotel was nice and clean
Reception can speak English fluently
There is a convinient stores on the corner near bus stop
Response from Property: Thank you for choosing our hotel.Thank you for your valuable feedback.We look forward to welcoming you again!
Guest User
One Bedroom Suite
Stayed in Mar 2023
Couple
5 review
10/10
Outstanding
Posted on Apr 22, 2023
A new and big residential room with microwave and cooking utensils. Just one thing, the location is kinda remote and dark when heading back in the night time
Response from Property: Thank you for choosing our hotel.Thank you for your valuable feedback.We look forward to welcoming you again!
53788
Deluxe Family Suite
Stayed in May 2025
Traveling with friends
30 review
10/10
Outstanding
Posted on Jul 22, 2025
The hotel is about a 7-minute walk from JR Tofukuji Station. It is very convenient to go to Fushimi Inari and Kiyomizu-dera Temple. There are many convenience stores nearby. The room of nearly 500 square meters is 400 yuan per night, which is very cost-effective in Kyoto.
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Anonymous User
Family Suite
Stayed in Feb 2025
Family
3 review
7.0/10
Posted on Apr 14, 2025
The room is quite big and the structure is OK, but the tatami in the master bedroom is too shabby and old. The quality of the quilt and pillow in the room is very poor. The kitchen facilities are also a little old and not easy to use. There is no washing machine, which is a big problem for an apartment suite. The service at the front desk is very average. You have to carry the garbage down by yourself every day, which is very inconvenient. The hotel is in a residential alley, and it is not convenient to take a taxi. Fortunately, it is not far from Takashimaya.
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Guest User
Deluxe Family Suite
Stayed in Jul 2025
Family
2 review
9.5/10
Amazing
Posted on Aug 14, 2025
We stayed here as a family. We were a couple in our 40s with three children aged 14 to 23, and we had a great time relaxing.
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林憶婕
Premium Suite
Stayed in Oct 2024
Family
2 review
9.5/10
Amazing
Posted on Nov 19, 2024
The living room and kitchen are very convenient. The bed in the room is very comfortable to sleep on and the location is convenient.
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Response from Property: Thank you very much for choosing our hotel.We are very pleased to hear that you are satisfied with our services.We look forward to welcoming you again!
M752910****
Premium Suite
Stayed in Sep 2024
Other
8 review
10/10
Outstanding
Posted on Nov 3, 2024
The room is big and clean, and the location is OK. It takes 10 to 20 minutes to walk to the bus and subway, and about 25 minutes to Kyoto Station. There is a convenience store not far away for buying vegetables. The kitchen has pots and plates, knives and forks, chopsticks, and you can buy oil, soy sauce, vinegar, and salt to make Chinese food. The waiter only speaks English, and the service attitude is very good. You can communicate with the mobile phone translator. Good comments!
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6/7
Response from Property: Thank you for choosing our hotel.Thank you for your valuable feedback.We look forward to welcoming you again!
_WeChat289269****
Family Suite
Stayed in Sep 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Nov 6, 2024
The seat is big but not high-end enough
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Response from Property: Thank you for choosing our hotel.Thank you for your valuable feedback.We look forward to welcoming you again!
M9637****
Family Suite
Stayed in Dec 2024
Solo traveler
25 review
10/10
Outstanding
Posted on Jan 11, 2025
The room is great!!! It's worth staying in with a family, it's so big... After living in Tokyo for a long time, I suddenly feel that this house is so big and spacious😂😭
Original textTranslated by Google
Response from Property: Thank you very much for choosing our hotel.We are very pleased to hear that you are satisfied with our services.We look forward to welcoming you again!
1820101****
Family Suite
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 8, 2024
The room is very big, with several beds, suitable for family travel, the toilet is divided into three parts, dry and wet toilet, very good,
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Response from Property: Thank you very much for choosing our hotel.We are very pleased to hear that you are satisfied with our services.We look forward to welcoming you again!
Guest User
High Floor Luxury Suite
Stayed in Sep 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Oct 20, 2024
Overall, everything is great. The hotel has 2 large beds and a sofa, a kitchen with a refrigerator, stove and microwave, a shower with a jacuzzi, an exit to the roof where you can sit at tables, and a laundry room on the 1st floor. Very friendly staff. But they only give you one blanket per bed. The check-in booklet seems to say how to get a second blanket, but one girl at the reception, when we asked about a second blanket, said that they would give it to us, and when we came up later, another guy said that you still need to leave a card as a deposit. There is still no normal information about taking out the trash. We found out by trial and error that you need to put the trash outside the door so that it can be removed. It is also unclear what to do about the towels so that they can be replaced. Otherwise, everything is great.
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Response from Property: Thank you for choosing our hotel.Thank you for your valuable feedback.We look forward to welcoming you again!
깃빈
Family Suite
Stayed in Aug 2024
Family
3 review
8.0/10
Very Good
Posted on Nov 5, 2024
It took about 10-15 minutes to walk from the subway station. It was a little inconvenient to go back and forth, but the facilities were clean. 4 single beds for 4 people. There was a table, chairs, and simple cooking utensils.
It was a pity that there weren't many restaurants nearby.
There was a pizza delivery flyer on the table.
I arrived early before 9 o'clock, but it was a little inconvenient to wait for the staff to come to work to leave my luggage.
I was generally satisfied with the bed, room size, shower water pressure, etc.
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Response from Property: Thank you for choosing our hotel.Thank you for your valuable feedback.We look forward to welcoming you again!
Guest User
Deluxe Family Suite
Stayed in Oct 2024
Family
7 review
7.5/10
Posted on Nov 24, 2024
Except for the spaciousness, it's just an average business hotel.
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel.Thank you for your valuable feedback.We look forward to welcoming you again!