The St. Regis Lhasa Resort Reviews

An excellent hotel in Lhasa. Located close to major site seeing spots around the city but still quiet and secluded enough for a relaxing stay (the hotel area is huge for Tibet!). Was welcomed with traditional ******* decor with efficient and pleasant service from all hotel staff. The room is big, clean and equipped with a humidifier, oxygen concentrator and a Dyson hairdryer. The breakfast buffet was pleasant with a small-sized a la carte dish for all guests to order from a menu. Food was decent with a mix of western, Chinese and Tibetian options

The service is the worst of all hotels where we have stayed worldwide. It is worse than even any 1-star rated hotel in China. Right from the entry, the check in is chaotic. No one attends to luggage. It takes 2 hours to do formalities and return passports. In Room dining, the order is a huge challenge. They take 2 hours to take order and deliver the food after 1 hour, when they serve only the food in a plate. No seperate dishes or any cutliaries (spoon or fork or chopsticks ... nothing provided). When you point these out, they say sorry and take another 1 hour to bring plates, chop sticks etc. BY now 5 hours passed and food is so cold and not eatable. This is a regular scenario ... repeated 3 times, I.e. everything we placed an order. It's a huge challenge. On amenities, the beds are extremely uncomfortable. If you just take a turn while sleeping, the other person is sure to wake up. They call king size bed .. it's two seperate beds kept side by side with cheap quality spring mattress. On breakfast, it's very limited and every day same menu. No varieties, the food taste is horrible as well. Extremely bad experience.for the price that is paid. The feeling has been a complete waste of money, sleepless nights, staying hugry and waiting for food post order for 5.hours every time we ordered room dining. The same situation in restaurent as well.

The best there is in Lhasa. Excellent location and the service is impeccable. Will definitely stay again.

The hotel upgraded our room, provided us with an extra bed, allowed us late check-out and provided smiling/prompt service. Overall a very good experience.

This hotel is the best in Lhasa I think, I wish I can stay longer

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very good service

nice place nice hotel

设施：👍🏻 卫生：👍🏻

This trip to Lhasa was very lucky, because we chose ST.REGIS LHASA, the most powerful luxury hotel in Lhasa, the five-day trip made us feel very comfortable, both its luxurious style and unique lobby and its warm and comfortable rooms, make me feel at home. I would like to thank the housekeeper "Zintin" and every hotel service staff，your professional level has brought me the warmth of my home during my visit to Lhasa. Thank you again! It's a great honor to choose ST.REGIS LHASA this time!

Very nice services

This is a very nice hotel with good view and equipped well. Sandy from the hotel was communicated from after my booking until I left, she is warm, helpful and she made me have an even better experience with the hotel

'Heaven on Earth' was the description but reality is a bit more normal. We got a room w oxygen but upon.quick inspection there were a lot of issues from stained carpet, water damage on ceiling, worn out and damaged furniture etc. We made a notice were changed to a new room (without oxygen) which was a bit better. Staff was nice and fast to respond. Bar was too basic but view was nice. Breakfast Buffet was enormous but not surprising/5 diamond worthy.

Old hotel with a run down room, mosquitoes and poor lighting. They agreed to change the room however that was too much hassle for me, to move my stuff. Other rooms had a nesprssso coffee machine, but I was refused because of no reason (I booked premium deluxe) . I was told just sorry and sorry but no flexibility. Just bad inflexible place to be